Ontinue
Procurement partnerAbout
Ontinue is a managed extended detection and response (MXDR) company that provides 24/7 security operations center services built on Microsoft security tools including Microsoft Defender and Sentinel. The company blends AI-driven automation and human expertise to detect, respond to, and prevent cyber threats for organizations worldwide. Their AI-first platform resolves 99.5% of alerts without customer involvement and focuses exclusively on Microsoft-optimized security solutions.
Details
VenSearch Intelligence
Ideal Customer
- Ontinue targets mid-market to enterprise organizations, specifically those that have standardized on the Microsoft Security ecosystem, including Microsoft E5 or Defender and Sentinel licenses.
- The service is best suited for organizations seeking to outsource security operations, maximize their existing Microsoft investments, and reduce their internal SecOps burden — with 99.5% of incidents resolved without customer involvement.
Key Differentiators
- Ontinue differentiates itself as the only Microsoft-exclusive MXDR provider with a fully integrated, agentic AI-powered SOC — claiming to be the first Microsoft-focused MXDR vendor to operationalize autonomous Tier 2 incident investigations in live production across its entire customer base, reducing mean investigation time by 50% and resolving 99.5% of incidents without customer involvement.
- Its patent-pending Cybersecurity Memory system enables AI agents to conduct customer-specific investigations by learning from millions of real-world events, achieving 58% fully automated incident resolution and sub-7-minute mean investigation times.
Industries Served
- Ontinue serves a broad range of industries with dedicated vertical solutions.
- Its primary industry focus includes financial services, healthcare, high tech, manufacturing, legal, retail, and NGOs, with additional customers in education, energy, telecommunications, hospitality, chemicals, and engineering.
Service Coverage
- Ontinue operates globally with a primary focus on Europe and the United States.
- The company is headquartered in both Redwood City, California and Zurich, Switzerland, and its Cyber Defense Center provides around-the-clock security monitoring through a globally distributed network of SOCs.
Partnerships
- Ontinue's most significant technology partnership is with Microsoft — it is a five-time Microsoft Gold Partner, a founding member of the Microsoft Intelligent Security Association (MISA), the 2023 Microsoft Security Services Innovator of the Year, and the 2022 Microsoft Security MSSP of the Year.
- The ION platform is purpose-built for Microsoft Defender, Sentinel, Azure, Entra, Teams, and Security Copilot.
Company Size & Ownership
- Ontinue has approximately 200–218 employees as of mid-2026 and is estimated to generate approximately $60.9 million in annual revenue according to ZoomInfo.
- The company originated as the MXDR division of Open Systems, was formally spun off as a standalone entity in 2023, and has doubled in scale under EQT's ownership since 2022.
Compliance & Certifications
- Ontinue holds ISO 27001, ISO 27017, and ISO 27018 certifications, is HIPAA certified, and holds a SOC 1 Type 2 report (ISAE 3402 and AT-C 320) as well as Cyber Essentials accreditation.
- On the awards and recognition side, Ontinue has won the 2023 Microsoft Security Services Innovator of the Year award, the 2022 Microsoft Security MSSP Partner of the Year award, back-to-back Gold Cybersecurity Excellence Awards for Best MDR Service, and the 2024 Top InfoSec Innovator Award for Best MDR Provider.
Compiled from public sources by VenSearch · Last researched October 14, 2026
Offerings
8 offeringsConsulting Services
Advisory and consulting services focused on Microsoft security tool adoption, legacy tool consolidation, and security posture improvement. Ontinue's team of Microsoft experts strategize on Microsoft tool deployment, deliver best practice configuration, and help customers discover and test new Microsoft Security products and capabilities.
Cyber Defense Center
Ontinue's global network of Security Operations Centers that provides around-the-clock security monitoring, incident response, and threat detection. The Cyber Defense Center is augmented by an AI-first SecOps platform to enable faster threat containment.
ION for Enhanced Phishing Protection
A specialized add-on to the ION platform focused on phishing threat detection and protection. It is listed as a distinct service offering within Ontinue's portfolio of Microsoft-optimized security solutions.
ION for Vulnerability Mitigation
A specialized add-on to the ION platform focused on identifying and mitigating vulnerabilities within a customer's environment. It is listed as a distinct service offering as part of Ontinue's assessment and prevention capabilities.
ION IQ Add-on
An add-on offering to the ION MXDR platform that provides additional intelligence or capability beyond the core service. Listed as a distinct offering in Ontinue's product navigation alongside the core ION MXDR Service.
ION MXDR Service
Ontinue's core Managed Extended Detection and Response service built on an AI-first SecOps platform that uses automation and Agentic AI to resolve incidents in minutes rather than days. The service operates through a Cyber Defense Center and is optimized for Microsoft security environments including Defender and Sentinel.
IoT/OT Security
A security service specifically addressing Internet of Things and Operational Technology devices within customer environments. Listed as a distinct offering in Ontinue's product portfolio.
MDR Service
A managed detection and response service providing 24/7 threat detection and response for organizations. The service leverages AI-driven automation and human expertise to resolve security incidents quickly, with 99.5% of alerts resolved without customer involvement.
Considering Ontinue?
Our team will work with you to determine if Ontinue is the right fit for your organization. From research and assessment through procurement negotiation and ongoing vendor management — we handle the entire process at no cost to you.