Payroc
About
Payroc is a high-growth, multi-national payments platform, merchant acquirer, and processing powerhouse founded in 2003 and headquartered in Tinley Park, Illinois. The company processes over $93 billion in annual volume for more than 158,000 merchants across 46+ countries. Payroc offers end-to-end payment solutions including merchant processing, integrated ISV payments, a proprietary payment gateway, POS terminals, ACH processing, and sales enablement technology.
Details
VenSearch Intelligence
Ideal Customer
- Payroc's core customer base is rooted in small and midsized merchants, with the Nilson Report confirming that its client base 'is rooted in small and midsized merchants,' though the company explicitly serves businesses ranging from SMB to enterprise.
- Payroc's ISV and SaaS partner segment is a primary growth focus — the company serves over 1,200 ISO and ISV partners and provides full-service embedded payments infrastructure for software vendors across virtually all verticals.
Key Differentiators
- Payroc differentiates itself through a low-code, cloud-native integration model (Payroc Cloud) that enables ISVs to go live with payment integrations in days rather than weeks, combined with a pre-certified device ecosystem of 30+ terminals for attended and unattended environments.
- The company operates as a direct acquirer and processor with card brand network sponsorship registrations (Visa TPP, Mastercard TPSV), eliminating middlemen and enabling competitive, transparent pricing including IC+, surcharging, dual pricing, and service-fee models.
Industries Served
- Payroc serves a broad range of industries including retail, restaurant, healthcare, field services, health and wellness, education, government/municipalities, nonprofits, professional services (accounting and law firms), amusement, car wash, EV charging, vending, parking, self-storage, salon, landscaping, B2B, and financial institutions (banks and credit unions).
- The company has specialized payment solutions for unattended environments such as kiosks, EV charging stations, and vending machines, and explicitly offers service-fee programs tailored to government entities and educational institutions.
Service Coverage
- Payroc is a multinational payments platform headquartered in Tinley Park, Illinois, operating across 47 regions with direct connections to major card networks.
- The company processes payments across the U.S., Canada, the Caribbean, Latin America, the UK, and the EU, with offices spanning 4+ countries.
Partnerships
- Payroc has formal hardware and technology partnerships with Ingenico (the AXIUM Android-based terminal line) and PAX Technology, with PAX offering zero-integration payments for ISVs on the A80, A920 Pro, and IM30 devices via Payroc's acquiring platform.
- In Canada, Payroc launched card-present payments through an integration with Moneris Solutions Corporation (Moneris Go), offering the PAX A920 and Ingenico AXIUM DX8000 devices.
Company Size & Ownership
- Payroc was founded in 2003 (originally as Retriever Payments Chicago) and has grown almost entirely through acquisition, completing more than 19 acquisitions to date.
- The company employs approximately 1,100–1,400 people across multiple continents (sources vary), with Glassdoor reporting revenue in the $500M–$1B range and ZoomInfo estimating revenue at approximately $567–691M (inclusive of processing volume-based metrics).
Compliance & Certifications
- Payroc holds a Level 1 PCI DSS certification — the highest level of compliance in the payments industry — and undergoes independently validated SOC 1 and SOC 2 audits, with its most recent audits resulting in clean reports with no findings or exceptions.
- The company is registered as a Visa Third Party Processor (TPP), Mastercard Third Party Servicer (TPSV), Payment Facilitator, and Encryption Support Organization (ESO) for Fifth Third Bank, and is also registered with PNC, Wells Fargo, Citizens Bank, Merrick Bank, Woodforest National Bank, and KeyBank.
Compiled from public sources by VenSearch · Last researched October 14, 2026
Offerings
14 offeringsACH and PAD Payments
Payroc's ACH payment technology (called PAD in Canada) enables customers to pay by bank account transfer, making it ideal for B2B transactions and merchants seeking lower processing fees. Payments are tokenized for security, and ISVs can leverage a customizable ACH API for integration. The solution supports both one-time and recurring payment scenarios.
Flexible Pricing Programs (Surcharging, Dual Pricing, IC+)
Payroc offers a suite of compliant payment pricing programs including interchange-plus (IC+), tiered interchange (IC++), surcharging, dual pricing, service fee, and flat-rate models. These programs allow merchants and ISVs to reduce or eliminate processing costs by passing fees to consumers in compliant ways. Options are available across all major card brands and payment environments.
Gift Card and Loyalty Programs
Payroc offers turnkey gift card and loyalty programs featuring customized physical and digital cards for customer use, direct mail promotions, employee rewards, and B2B co-marketing. Loyalty programs can be configured to reward customers based on spend amounts, number of visits, or items purchased. The programs are available as part of Payroc's broader merchant services suite.
Interchange Management
Payroc's interchange management service helps merchants minimize processing costs by ensuring proper credit on customer returns and avoiding interchange downgrades. The service provides line-by-line fee transparency and optimization strategies for B2B Level 2/3 and large-ticket transactions. It is offered as part of Payroc's merchant services advisory and processing programs.
ISV and SaaS Integrated Payments
Payroc provides a comprehensive integrated payments program for Independent Software Vendors (ISVs) and SaaS platforms, including APIs, hosted payment pages, hosted fields, and the Payroc Cloud integration model. The program enables ISVs to embed omnichannel payment acceptance into their software and monetize payments as a revenue stream. Payroc offers developer resources, onboarding support, and a dedicated developer portal.
Merchant Services (Credit Card Processing)
Payroc provides full-service merchant accounts and credit and debit card processing for businesses of all sizes, supporting Visa, Mastercard, Discover, American Express, and other card brands. Services include EMV card readers, mobile payment devices, ecommerce payment acceptance, electronic invoicing, ACH/check processing, next-day funding, and PCI-DSS compliance assistance. Payroc also offers risk monitoring and management as part of its merchant services.
Payment Terminals and POS Hardware
Payroc sells and supplies payment terminals and POS systems, including mobile terminals with cloud processing, touchscreens, tap-to-pay, and smart features such as cloud reporting and inventory integration. Options include traditional countertop terminals, portable pay-at-the-table devices, and full POS systems for Android and iOS. The lineup includes devices from manufacturers such as Ingenico and PAX.
Payroc Cloud (Cloud Payments)
Payroc Cloud is a cloud-based API solution that establishes a connection between Payroc's application hosted on a payment device and the Payroc Gateway, allowing ISVs to integrate payments in days rather than weeks. It supports both attended and unattended payment environments, with plug-and-play compatibility for 30+ precertified terminals across Android and USB-connected devices. The low-code approach reduces development and certification overhead for software vendors.
Payroc Gateway
Payroc's proprietary payment processing platform supports unattended, in-person, mobile, and ecommerce transactions. It includes hosted payment pages, payment links, a virtual terminal, ACH and digital wallet support, Level 1 PCI certification, tokenization, and support for 30+ precertified payment devices. The gateway is designed for both direct merchants and ISV partners seeking a scalable, feature-rich integration.
Payroc Path (PaaS Partnership Program)
Payroc Path is a flexible, processor-agnostic partnership program designed for ISVs and software platforms that want to leverage Payroc's gateway while maintaining existing processor relationships. It serves as an entry point to a full-service partnership and supports multinational attended and unattended EMV payments via a single API. The program is aimed at helping ISVs future-proof their payment strategy and scale efficiently.
Roc Services
Roc Services is Payroc's all-in-one platform for scheduling, invoicing, and payment processing targeted at field service and service-based businesses. It offers a full calendar view for job management, instant invoicing and payment collection in the office or field, and real-time QuickBooks Online sync. The platform supports mobile payments and integrates with Payroc's surcharging and dual pricing programs.
Roc Terminal+ Point-of-Sale Software
Roc Terminal+ is Payroc's point-of-sale software solution designed for merchants needing integrated payment and business management capabilities. It connects with Payroc Cloud to facilitate hardware-software POS integrations and supports card-present and card-not-present payment environments. The software is part of Payroc's broader suite of merchant-facing tools.
Unattended Payments Solutions
Payroc provides specialized payment solutions for unattended and self-service environments including kiosks, vending machines, EV charging stations, parking meters, and car washes. The offering includes pre-certified unattended devices, remote estate management tools, PCI-compliant point-to-point encryption, and a low-code API for integration. It is designed to help ISVs and operators deploy always-on, contactless self-service payment experiences.
Virtual Terminal
Payroc's virtual terminal turns any computer into a payment terminal without requiring additional hardware. It works with any browser and supports multicurrency capabilities, card and ACH processing, and detailed reporting. Merchants simply install the software, set up a Payroc account, and begin accepting payments on their desktop or laptop.
Considering Payroc?
Our team will work with you to determine if Payroc is the right fit for your organization. From research and assessment through procurement negotiation and ongoing vendor management — we handle the entire process at no cost to you.