Peacey Systems
Procurement partnerAbout
Peacey Systems LLC is a technology company and 24/7 network operations center headquartered in Fort Lauderdale, Florida, specializing in IT support, technology distribution, and telecommunications services. Founded in 2007, the company provides Tier 1–3 technical support, managed field services, NOC and IoT monitoring, and serves as an authorized distributor of ANTlabs gateway products for hospitality and enterprise clients. They serve industries including hospitality, healthcare, managed servic...
Details
VenSearch Intelligence
Ideal Customer
- Peacey Systems is best suited for small-to-mid-market businesses in hospitality, ISP/telecom, and managed services that need white-label outsourced support and field services without building internal teams.
- Their Tier 1 support and NOC services are particularly well-matched for ISPs, hotel groups, and MSPs that handle high volumes of end-user interactions and need 24/7 coverage at scale.
Key Differentiators
- Peacey Systems differentiates through its fully white-label delivery model across field services, NOC, and Tier 1 support, explicitly positioning itself as a wholesale provider that does not compete with its partner integrators.
- Its managed field services achieved an NPS score of 88 points — 35% above the national industry average — with technician knowledge, respect, and communication scores above 90 points in recent surveys.
Industries Served
- Peacey Systems serves hospitality (hotels, hotel chains, resorts, cafes, restaurants, convention centers), ISPs and telecom carriers, healthcare, education, multi-family MDU (apartment and residential complexes), retail chains, managed service providers, airports and transit hubs, offices, and shopping malls.
- Their hospitality and ISP verticals are the most deeply developed, backed by nearly two decades of ANTlabs distribution experience, while their Tier 1 support practice also covers eCommerce and enterprise software verticals.
Service Coverage
- Peacey Systems is headquartered in Fort Lauderdale, Florida, and operates primarily across the United States, with its managed field services network spanning the entire country through over 15,000 certified technicians nationwide.
- The company also has offices and staff contacts around North America, and through its ANTlabs distribution partnership serves international markets including hotels, convention centers, and large-scale telecom deployments globally.
Partnerships
- Peacey Systems is an authorized distributor of ANTlabs gateway hardware for North America, a relationship it has maintained since 2006–2007, and is listed on the ANTlabs official partner page.
- The company is also listed as a supplier on Telarus (a major technology solutions brokerage/master agent), expanding its channel reach through that platform.
Company Size & Ownership
- Peacey Systems is a very small company, with employee counts across multiple data sources consistently ranging from 1 to 50 employees, with most sources citing 6–10 core staff.
- Annual revenue is estimated at $1 million to $5 million USD across Glassdoor, Salary.com, and ZoomInfo.
Compliance & Certifications
- Peacey Systems is listed on GoodFirms with an ISO 9001:2015 certification noted in their profile, indicating a commitment to quality management standards.
- No publicly verifiable SOC 2, HIPAA, PCI-DSS, FedRAMP, or ISO 27001 certifications were found in available sources, and the company does not publicly advertise formal security compliance frameworks.
Compiled from public sources by VenSearch · Last researched October 14, 2026
Offerings
11 offeringsANTlabs Gateway Products (Distribution)
Peacey Systems is an authorized distributor of ANTlabs gateway hardware, including the SG Express 5000, SG Express 5100, SG Express 5200, SG Pro 5400, SG Pro 5410, and vSG Express/Pro models, primarily used for hotel and hospitality WiFi deployments. These gateways provide guest network access control, authentication, captive portals, bandwidth management, and PMS integration. Peacey Systems has been distributing ANTlabs gateways since 2007.
ANTlabs Hospitality Solutions
Peacey Systems delivers end-to-end hospitality connectivity solutions powered by ANTlabs technology, including Guest Wi-Fi (ANTlabsEzXcess), In-Room Casting (ANTlabsEzCast), Hotspot 2.0 (ANTlabsEzProfile), Hotel TV/IPTV solutions, Mobile Kiosk Check-In, and Digital Compendium for Hospitality. Solutions feature branded captive portals, tiered bandwidth, guest data privacy, and PMS integration, and can be deployed in cloud, on-premise, or hybrid configurations. The offering is designed for single properties or multi-property hotel groups.
ANTlabs Installation Support
Peacey Systems provides professional installation support services for ANTlabs and broader networking equipment, covering networking hardware, servers, storage devices, and software applications. The process includes pre-installation consultation, customized deployment planning, hardware and software configuration, system testing, and post-installation maintenance and troubleshooting. Engagements are tailored to the unique needs of businesses across various industries and scales.
ANTlabs Service Platform (ASP)
The ANTlabs Service Platform (ASP), offered through Peacey Systems, is a centralized cloud-based management portal that enables service providers to manage multiple ANTlabs gateways across organizations and sites from a single dashboard. It supports shared licensing, flexible module allocation, multi-tenant organization management, real-time information sharing via REST API, and automated alerting for license and device thresholds. The platform is especially suited for multi-venue deployments such as hotel chains, retail chains, and F&B operators.
Communications and Collaboration Platform
Peacey Systems offers a unified communications platform that integrates calling, messaging, file sharing, and video conferencing for seamless team interaction. The solution is designed to enhance productivity by consolidating communication channels into a single platform. It is part of Peacey Systems' broader suite of business IT solutions for modern enterprises.
IT Helpdesk Ticketing System
Peacey Systems offers an advanced IT helpdesk ticketing platform that simplifies support management and automates issue tracking. Features include smart routing, analytics, SLA monitoring, and integration capabilities to enhance the customer support experience. It is designed to streamline IT operations for modern enterprises.
Managed Field Services
Peacey Systems provides white-label managed low-voltage field services through a nationwide network of over 15,000 certified technicians, offering project management, dispatching, field supervision, and on-site technical support. Clients can select from three service tiers (Blue, Green, and Silver) based on their needs, and pay per job rather than hourly. Real-time project tracking is available through Peacey Systems' Field Service Management (FSM) software.
Network Monitoring Platform
Peacey Systems provides a cloud-based network monitoring platform that proactively monitors the performance, health, and availability of networks — both on-premise and in the cloud — from a single central console. The platform supports monitoring of wireless controllers, switches, firewalls, SD-WAN, and cloud infrastructure, with capabilities including anomaly detection, vulnerability detection, file integrity monitoring, and bandwidth analysis. It is designed to increase network uptime and support informed decision-making.
NOC and IoT Monitoring
Peacey Systems offers 24/7 outsourced Network Operations Center (NOC) and IoT device monitoring services, covering networks, firewalls, routers, switches, and a wide range of IoT devices including set-top boxes, CCTV cameras, HVAC units, and more. Their team of certified CCNA, CompTIA, and Linux administrators continuously monitors infrastructure to ensure maximum uptime and system performance. The service includes network fault management, remote diagnostics, and performance reporting.
Open Source Support Services
Peacey Systems offers custom open source software development, migration, and integration services for organizations seeking to leverage open source solutions. Services include bespoke application development, migration of existing systems to open source platforms, and integration with third-party applications. Their team of open source developers provides ongoing monitoring, optimization, and maintenance throughout the solution lifecycle.
Tier 1 Technical Support
Peacey Systems provides outsourced Tier 1 customer support and call center services, handling initial customer inquiries and resolving most user problems at the first point of contact. The service operates 24/7 and covers hospitality technology, ISP, enterprise software, and eCommerce verticals. Only complex issues are escalated to Tier 2/3 engineers, ensuring efficient resolution and customer satisfaction.
Considering Peacey Systems?
Our team will work with you to determine if Peacey Systems is the right fit for your organization. From research and assessment through procurement negotiation and ongoing vendor management — we handle the entire process at no cost to you.