PhoenixNAP (now RadiusDC)
Procurement partnerAbout
phoenixNAP is a global IT infrastructure and data center services provider offering bare metal cloud servers, colocation, object storage, network file storage, backup, and disaster recovery solutions. The company operates 15+ data centers and network nodes across 5 continents with a 9+ Tbps global network backbone. Their services are designed for performance, security, and availability, targeting businesses of all sizes from SMBs to global enterprises.
Details
VenSearch Intelligence
Ideal Customer
- PhoenixNAP's primary customers are mid-market and enterprise-level companies needing scalable, compliance-ready IaaS solutions, particularly those in industries with strict data security requirements.
- Its clients include SaaS providers, MSPs, MSSPs, VARs, e-commerce brands, payment processors, and technically sophisticated organizations seeking to build hybrid cloud environments without heavy CapEx.
Key Differentiators
- PhoenixNAP differentiates itself by combining a broad, deep IaaS portfolio — spanning bare metal, cloud, colocation, DRaaS, and object storage — under a single global, OpEx-friendly platform with carrier-neutral facilities and direct hyperscaler on-ramps (AWS Direct Connect, Google Cloud Interconnect, and Azure ExpressRoute) from its Phoenix flagship, which is one of Arizona's only locations offering all three.
- Its security-first positioning — including proprietary server-wide DDoS protection, multi-layered network segmentation in its Data Security Cloud, and a compliance-ready stack covering PCI-DSS, HIPAA, SOC 2, and AZRamp — sets it apart from commodity hosts.
Industries Served
- PhoenixNAP primarily serves finance, media, medical and life sciences, gaming, real estate, e-commerce, and government sectors.
- It holds AZRamp authorization, making it eligible to handle sensitive state government data in Arizona, and targets organizations with heavy compliance requirements in healthcare (HIPAA-ready), financial services (PCI-DSS validated), and regulated enterprise IT.
Service Coverage
- PhoenixNAP operates globally across 5 continents, with 18 data centers and network nodes spanning the US, Europe, Asia-Pacific, and South America.
- Its two primary full data centers are in Phoenix, AZ and Amsterdam, NL, with network nodes in locations including Ashburn VA, Atlanta GA, Chicago IL, Los Angeles CA, Seattle WA, Frankfurt DE, Belgrade RS, Helsinki FIN, Madrid ES, Milan IT, Warsaw PL, Sofia BG, São Paulo BR, Singapore SG, Sydney AU, and Taipei TW.
Partnerships
- PhoenixNAP holds Premier Service Provider status in the VMware Cloud Provider Program and is a Platinum Veeam Cloud & Service Provider partner, with DRaaS solutions powered by Veeam Cloud Connect, Veeam Replication, and Zerto.
- Key technology alliances include Intel (featuring 4th Gen Xeon Scalable Processors in Bare Metal Cloud), Megaport (for multi-cloud connectivity via Megaport Cloud Router), Microsoft, Sophos, Alert Logic, Arista, SuperMicro, and HPE.
Company Size & Ownership
- PhoenixNAP was founded in 2009 by Ron Cadwell and Ian McClarty and is headquartered in Phoenix, AZ.
- Employee count estimates range from 51–500 depending on the source, with LinkedIn listing 51–200 and ZoomInfo estimating 201–500; revenue estimates similarly vary, with ZoomInfo citing approximately $25 million annually.
Compliance & Certifications
- PhoenixNAP holds SOC Type 1 and SOC Type 2 audit certifications across its US and EU facilities, and is a PCI-DSS validated service provider registered in the Visa Global Registry of Service Providers.
- Its facilities are HIPAA-ready and GDPR-compliant, and the company achieved AZRamp authorization — based on the NIST cybersecurity framework — in 2021, making it one of Arizona's certified cloud providers for sensitive public-sector data.
Compiled from public sources by VenSearch · Last researched October 14, 2026
Offerings
19 offeringsBare Metal Cloud
An API-driven dedicated server platform that allows users to provision 50+ pre-configured server instances in minutes, consuming them as cloud and managing them as code. It supports IaC tools like Terraform, Ansible, Pulumi, Chef, and Puppet, with flexible billing options including hourly, monthly, and multi-year reservations. The platform includes 15 TB free bandwidth, DDoS protection, public and private networking, and up to 50 Gbps network capacity.
Cloud On-Ramps
Direct connectivity services to major hyperscalers including AWS Direct Connect, Google Cloud Interconnect, and Azure ExpressRoute from phoenixNAP's Phoenix, AZ data center, which is one of Arizona's only locations offering all three. Users can also access third-party CSPs via Megaport Cloud Router supporting 1, 10, and 100 Gbps speeds. This enables businesses to build robust hybrid cloud environments with minimal investment.
Cloud Servers in Europe
A comprehensive portfolio of cloud computing services delivered from phoenixNAP's Amsterdam data center and multiple European network nodes including Frankfurt, Milan, Sofia, Warsaw, Helsinki, Madrid, Belgrade, and Singapore. Services include Virtual Private Data Center, Managed Private Cloud, Bare Metal Cloud, Cloud Backup and DRaaS, Dedicated Servers, and S3-Compatible Object Storage. The Amsterdam data center is SOC 2, PCI DSS, and ISO 9001 and 14001 compliant with global connectivity to over 880 networks via AMS-IX.
Colocation
State-of-the-art, highly redundant colocation services offering full and fractional cabinets and private cages with access to 40+ carriers. The Phoenix flagship facility provides direct physical links to AWS Direct Connect, Google Cloud Interconnect, and Azure ExpressRoute. Services include hardware leasing, redundant power and cooling, and support for private AI clusters and compliance workloads.
Data Center as a Service
A managed, premium colocation service that includes direct access to AWS Direct Connect and Google Cloud Connect, on-demand hardware upgrades, and 24/7 remote hands support. It allows businesses to set up an optimized hybrid cloud environment without physical infrastructure limitations and grow their business remotely. The service is designed to help organizations overcome on-premises infrastructure constraints.
Data Security Cloud
A secure-hosted multi-tenant cloud environment with advanced, multi-layered security and strict network segmentation. It is designed for compliance workloads and provides unmatched protection with peak performance and low overhead. The platform is PCI-DSS compliant, SOC Type 2 audited, AZ Ramp certified, and HIPAA-ready.
DDoS Protection
A proprietary server-wide DDoS protection solution that comes standard with all data center offerings, providing up to 20 Gbps of protection against UDP, TCP, and ICMP-based attacks. The solution merges highly trained engineering and technical support teams with automated rule sets that continuously monitor network traffic, detecting and filtering harmful traffic at multiple levels before it reaches servers. It functions throughout phoenixNAP's global network.
Dedicated Servers
Enterprise-grade and entry-level dedicated servers providing root access to hardware optimized for a wide variety of workloads, ensuring consistent performance for applications. Servers include support for IPMI and API, and specialized configurations are available for databases, virtualization, high performance computing, streaming, gaming, storage, and SQL Server hosting. Clients retain full control over their dedicated hardware environment.
Disaster Recovery as a Service (DRaaS)
Cloud-based backup and disaster recovery solutions powered by industry-leading vendors including Veeam Cloud Connect Backup and Replication and Zerto DRaaS. The service offers flexible RPO and RTO plans, unlimited retention capabilities, global availability, and simplified single-pane-of-glass management. It also includes VMware Cloud Director Availability and Managed Backup for Office 365.
Enterprise-Grade Network
A global network infrastructure service built on a 9+ Tbps backbone spanning 15+ data centers and network nodes across 5 continents, providing carrier-neutral connectivity with access to Tier 1 carriers at each location. The network includes up to 100 Gbps burstable Ethernet speeds, direct links to AWS Direct Connect and Google Cloud Interconnect from Phoenix, and multi-cloud connectivity via Megaport Cloud Router. All data center offerings include server-wide 20 Gbps DDoS protection standard.
Hardware as a Service
An OpEx-friendly service model allowing organizations to access and lease enterprise-grade hardware through phoenixNAP's data center facilities without heavy CapEx investments. This includes hardware leasing options available as part of colocation services, enabling businesses to set up a strategic presence at phoenixNAP facilities. The service is listed as a distinct solution in the company's portfolio.
High Availability Solutions
Infrastructure solutions designed to deliver always-on availability with redundant power, cooling, and networking to resist business disruptions. These solutions include SLA-backed uptime and comprehensive data backup and replication systems across globally distributed availability zones. The service targets mission-critical workloads requiring maximum reliability and scalability.
IaaS Solutions
A full Infrastructure-as-a-Service portfolio combining bare metal servers, colocation, cloud storage, and networking resources delivered on an OpEx-based model. The portfolio enables organizations to mix and match services to build workload-optimized hybrid cloud environments without heavy CapEx investment. Services are available across phoenixNAP's global data center and network node footprint spanning 5 continents.
Infrastructure as Code (IaC) Integration
A set of integrations for phoenixNAP's Bare Metal Cloud platform with popular IaC tools including Terraform, Ansible, Pulumi, Chef, and Puppet, enabling automated provisioning and management of cloud resources. Developers can deploy servers, containers, apps, and entire environments using human-readable code, with reusable Ansible playbooks, Terraform and Pulumi providers, and a Chef Knife plugin. Regularly updated GitHub repositories and a public API library are provided for developer access.
Managed Private Cloud
A high-performance, single-tenant virtual environment built to client-specific requirements and fully managed from the hypervisor down, meeting security and compliance goals. It allows easy distribution of applications as close as possible to target customers. The service is available through phoenixNAP's European data center locations.
Network File Storage (NFS)
An on-demand storage-as-a-service platform built on NFS protocol that allows flexible scaling of storage capacity without performance degradation for latency-sensitive and high-throughput workloads. It offers general-purpose SSD performance, near-instant deployment, centralized management, and capacity reservation options of up to 36 months. The service is available in Phoenix, AZ and Ashburn, VA and can be automatically attached to Bare Metal Cloud instances at the same location.
Object Storage
An S3-compatible object storage solution that allows users to cost-effectively store unstructured data at petabyte scale. It is accessible via API and designed for archiving, analytics, and streaming large data volumes at a competitive price point. The service is available as part of the Bare Metal Cloud platform and as a standalone offering.
SaaS Hosting
Infrastructure hosting solutions specifically designed and tailored for SaaS providers, providing secure cloud architecture and data protection capabilities. phoenixNAP offers guidelines and best practices for cloud infrastructure security for SaaS workloads. This solution is listed as a distinct offering in the company's solutions portfolio.
Virtual Private Data Center
A customizable testing or production platform allowing users to adapt to changing IT demands without high upfront costs, built on vSphere virtualization technology. Users can seamlessly migrate Tier 1 apps and monitor, manage, and scale their vSphere resources with ease. It is available as part of phoenixNAP's cloud services in Europe.
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