Prodoscore
Procurement partnerAbout
Prodoscore is a PSG Equity-backed AI-powered workforce activity intelligence platform that aggregates behavioral and activity data from 85+ workplace tools including Microsoft 365, Google Workspace, Salesforce, and desktop applications to give leaders an objective, real-time view of how work actually gets done across their organizations. The platform provides signals for employee productivity, retention risk, AI adoption measurement, capacity planning, and technology ROI validation without captu...
Details
Website
prodoscore.comOfferings
26 active
VenSearch Intelligence
Ideal Customer
- Prodoscore's pricing and packaging explicitly targets teams of 25–500 users on its Basic Plan and scales to enterprise deployments.
- Capterra describes the design sweet spot as organizations with 250 to 5,000 employees in sectors such as law firms, HR and staffing, tech and software, finance, BPOs, and insurance.
Key Differentiators
- Prodoscore's primary differentiator is its non-invasive, privacy-by-design architecture: it captures behavioral activity data exclusively from business application APIs without recording keystrokes, screenshots, or on-screen content, positioning it as employee-friendly compared to surveillance-oriented competitors like Time Doctor or Hubstaff.
- The platform's dual-stream approach — combining 85+ cloud API integrations with the Desktop Connect lightweight agent — claims to cover 100% of the workday including legacy and desktop applications that cloud-only tools miss.
Industries Served
- Prodoscore explicitly serves legal/law firms, financial services, staffing and recruiting, BPOs, education and government, technology and software, sales organizations, and HR/people analytics functions.
- The platform also targets call centers, insurance firms, consulting, and professional services.
Service Coverage
- Prodoscore is headquartered in Irvine, California (530 Technology Drive, Suite 100/200), with a secondary office also in the United States, operating primarily as a US-based company.
- The platform is cloud-delivered SaaS and serves customers nationally across the United States.
Partnerships
- Prodoscore is a Google Cloud Partner and has been listed on the Google Cloud Marketplace since May 2019, with deep integration across all Google Workspace products.
- The company has a formal technology partnership with Microsoft and is available as an integration within Microsoft Teams, with Microsoft's director of the M365 Ecosystem publicly endorsing the collaboration.
Company Size & Ownership
- Prodoscore was incorporated on March 29, 2016, and was founded by Harprit Bhui, Denise Hazime, and Crisantos Hajibrahim, with Sam Naficy serving as CEO.
- Employee count estimates vary across sources but consistently fall in the range of 32–50 employees as of 2026, with ZoomInfo citing 51–200 and Tracxn and PitchBook citing approximately 32–34.
Compliance & Certifications
- Prodoscore's platform is SOC 2 Type 2 certified, with data stored in a SOC 2 Type 2 compliant datacenter hosted on Google Cloud Platform (GCP).
- The underlying GCP infrastructure carries ISO 27001, SOC 1/SOC 2/SSAE 16/ISAE 3402, PCI Level 1, FISMA Moderate, and Sarbanes-Oxley accreditations.
Compiled from public sources by VenSearch · Last researched October 14, 2026
Offerings
26 offeringsAI Adoption Measurement
Prodoscore's AI Adoption Measurement use case tracks whether AI tools purchased by an organization are actually changing how employees work, by measuring behavioral activity shifts before and after AI tool deployment. The platform identifies which teams and individuals are genuinely adopting AI tools versus those where adoption is lagging, surfaces AI Superusers and their replicable patterns, and provides board-ready ROI documentation. It gives organizations objective evidence to determine whether AI investments are delivering transformative value.
API Integrations
Prodoscore offers 85+ pre-built, maintained API integrations with leading business applications including Microsoft 365, Google Workspace, Salesforce, HubSpot, Slack, Zoom, and CRM, ATS, phone, and ticketing platforms. All integrations are built and maintained by Prodoscore, requiring no custom engineering from the customer's IT team. Live activity data is typically available within 24 hours of connecting integrations.
Basic Plan — Complete Activity Visibility
The Basic Plan is priced at $19.99 per user per month and provides visibility into work patterns and daily activity through integration with Microsoft 365 or Google Workspace plus the Desktop Connect lightweight agent. Analytics include organizational patterns and work habits, tech adoption, and in-office versus remote productivity. The plan includes standard weekly reports and email and phone support.
Capacity & Workforce Planning
Prodoscore's Capacity and Workforce Planning use case uses real employee activity data to replace assumption-based headcount and resource decisions with continuous, evidence-based workforce planning. Leaders can assess whether existing capacity is fully utilized before approving new headcount requests, identify where bandwidth gaps are forming before they affect results, and understand true active contribution hours across the organization. The data can be mapped alongside financial and CRM datasets to connect workforce capacity to business outcomes.
Desktop Connect
Desktop Connect is a silently deployable, lightweight agent for Windows and Mac that captures activity from desktop applications, browsers, legacy ERP systems, Excel, and specialized software that web APIs miss entirely. It fills the visibility gap left by cloud integrations to ensure a complete, consistent picture of the full workday across every application an employee uses. The agent is designed to be non-intrusive and does not impact machine performance.
Employee Monitoring & Workforce Visibility
Prodoscore's Employee Monitoring use case provides a dual-stream approach to activity tracking that captures data from both cloud API integrations and the Desktop Connect agent to ensure complete visibility across multiple devices and all types of applications. It gives managers an objective, unobtrusive view of how the full workday is spent without recording keystrokes, screenshots, or on-screen content, and includes location-aware data to support remote and hybrid work visibility. The platform covers 100 percent of the workday including desktop apps and legacy software.
Employee Productivity
Prodoscore's Employee Productivity use case transforms activity data from the tools the workforce already uses into objective productivity intelligence that enables smarter coaching, better resource allocation, and meaningful performance improvements. Customers report an average 20 percent increase in productivity within four months of deployment. The platform identifies which days and hours are most productive, which tools are most effective, and which employees need support based on behavioral data rather than subjective assessments.
Employee Retention Risk
Prodoscore's Employee Retention Risk use case identifies behavioral signals that precede disengagement and resignation, typically six to nine weeks before an employee gives notice, giving leaders time to intervene before losing institutional knowledge. The platform detects changes in tool usage, communication frequency, and workload indicators that correlate with attrition risk, and when combined with HRIS and engagement data, produces a flight risk model with substantially better predictive accuracy than survey-based approaches alone. Leaders receive alerts so they can adjust workloads, have development conversations, or otherwise address the situation before a seat goes vacant.
MCP Connector
The MCP Connector allows enterprise customers to connect Prodoscore workforce activity data directly to MCP-enabled AI platforms such as Claude, Gemini Pro, and ChatGPT, as well as to existing analytics infrastructure, CRM systems, financial planning tools, and ERP platforms. It enables workforce data to flow alongside other business datasets so leaders can query and act on activity intelligence within the tools they already use. The connector is part of Prodoscore's enterprise-grade API and data portability capabilities.
Premium Plan — Workforce Intelligence Solution
The Premium Plan is a comprehensive workforce analytics solution priced on a contact-sales basis, designed for teams requiring advanced analytics, custom integrations, and reporting beyond the Basic Plan. It includes access to all 85+ API integrations covering CRM, ATS, phone, and ticketing platforms, plus retention risk signals, role benchmarks, ABC player analysis, ProdoAI with chat, custom reports, dedicated US-based support, and Data Science services. Multi-year and volume discounts are available.
ProdoAI
ProdoAI is a conversational AI assistant built into Prodoscore that lets users query workforce activity data, productivity trends, utilization metrics, and industry benchmarks using plain natural language questions. It analyzes work patterns and delivers specific coaching recommendations, identifying retention risks weeks before a resignation and surfacing actionable insights without requiring manual report generation. ProdoAI is included in the Premium Workforce Intelligence plan and is also accessible via MCP-compatible AI platforms like Claude, Gemini Pro, and ChatGPT.
Prodoscore for BPOs
Prodoscore's BPO solution provides workforce activity intelligence for business process outsourcing and outsourced team leaders by delivering real-time visibility into agent productivity across every client program, site, and work-from-home team using data pulled directly from CRM, ticketing, dialer, and communication tools. It enables operations and account teams to generate client-ready proof of performance data for SLA defense, benchmark agent performance program by program, identify retention risks six to nine weeks before resignation, and confirm technology adoption across all agents. The platform segments activity data by program, account, site, or shift and is designed to complement rather than replace existing workforce management systems.
Prodoscore for C-Suite / Executive Leadership
Prodoscore's executive solution provides C-suite leaders with a real-time, objective view of workforce activity across every team, tool, and work model to support headcount decisions, capacity planning, and risk management. Features include cross-functional operational visibility, technology ROI validation by measuring application utilization, AI-driven retention risk signals, and a conversational AI assistant for plain-language workforce queries. It is designed to replace lagging, filtered management reports with live behavioral evidence.
Prodoscore for Enterprise
Prodoscore's enterprise Activity Intelligence platform captures how work actually happens across an entire organization by connecting to 85+ business applications and using Desktop Connect to fill gaps from legacy systems. It delivers workforce transformation intelligence including attrition risk signals, burnout detection, and M&A workforce integration planning; revenue intelligence by correlating rep activity to quota attainment; and tech stack intelligence that identifies which AI and software tools are genuinely adopted versus unused. The platform is SOC 2 Type 2 certified, supports SSO and MFA, uses AES-256 encryption, and supports GDPR compliance.
Prodoscore for Finance
Prodoscore's Finance solution connects workforce behavioral activity data to business outcomes, giving finance leaders objective evidence for technology ROI validation, headcount and capacity decisions, and labor cost optimization. The platform measures actual application usage across the workforce to support software license renewal decisions and quantify behavioral impact of technology rollouts, and its data can be mapped alongside financial, planning, and CRM datasets. ProdoAI Chat and MCP compatibility allow finance leaders to query workforce cost data and productivity trends within existing financial planning and ERP tools.
Prodoscore for HR & People Analytics
Prodoscore's HR and People Analytics solution provides HR leaders and people analytics teams with continuous, real-time behavioral activity data drawn from 85+ workplace tools, filling the gap left by HRIS records, engagement surveys, and headcount data. The platform provides AI adoption measurement, retention risk signals six to nine weeks before resignation, data-driven coaching context for frontline managers, and API or MCP access to feed behavioral data into existing people analytics platforms. New customers receive 90 days of historical activity data at implementation.
Prodoscore for IT & Operations
Prodoscore's IT and Operations solution helps IT leaders understand tool adoption, identify underutilized software licenses before renewal, and gain workforce visibility across distributed and hybrid environments without custom engineering. It aggregates activity signals from 85+ integrated platforms and a lightweight desktop agent into a single structured view, with pre-built integrations maintained by Prodoscore and API and MCP access for enterprise infrastructure. Privacy controls ensure activity data is captured from tool integrations without recording keystrokes, screenshots, or on-screen content.
Prodoscore for Mid-Market
Prodoscore's mid-market solution provides enterprise-grade behavioral workforce analytics for organizations that have outgrown basic productivity visibility but lack a dedicated internal data science team. It includes comprehensive activity data from 85+ API integrations, advanced analytics including role benchmarks and ABC player analysis, retention risk signals six to nine weeks in advance, and workforce planning capabilities based on real activity data. The Premium Workforce Intelligence plan includes ProdoAI chat, custom reporting, dedicated US-based support, and Data Science services.
Prodoscore for Sales
Prodoscore's sales solution gives sales leaders an objective, real-time picture of how their team spends time across every tool in their stack, including email, calendar, CRM, and phone systems, regardless of what reps manually log. ProdoAI analyzes work patterns and surfaces specific coaching opportunities, and the platform connects tool utilization to output to justify technology investments and identify idle licenses. Capacity and headcount planning features show real activity data to inform quota commitments and workload distribution.
Prodoscore for SMB
Prodoscore's SMB solution is a workforce activity intelligence platform built for small- and mid-sized businesses that provides clear, objective visibility into how teams work without the implementation complexity of enterprise tools. It connects to Microsoft 365 or Google Workspace and deploys a lightweight desktop agent, with live data typically flowing within 24 hours and no dedicated IT resources required. The Basic Plan starts at $19.99 per user per month and can be upgraded to the full 85+ integration library and advanced analytics as the business grows.
Prodoscore Workforce Activity Intelligence Platform
The core Prodoscore platform connects to 85+ business applications including Microsoft 365, Google Workspace, Salesforce, Slack, and Zoom to capture and aggregate employee activity data into a single structured view of workforce performance. It provides real-time visibility into how work gets done across every team, tool, and work model without recording keystrokes, screenshots, or on-screen content. The platform surfaces behavioral signals for productivity, retention risk, AI adoption, and capacity planning.
Remote & Hybrid Work
Prodoscore's Remote and Hybrid Work use case provides leaders with objective, location-aware productivity data that gives equal visibility into remote and in-office employees regardless of where they are working. The platform captures activity from tool usage across all locations, enabling managers to support flexibility while ensuring accountability and making informed decisions about work arrangements. Prodoscore's data shows that remote workers demonstrate equal or higher activity levels compared to in-office counterparts.
Research & Analytics
Prodoscore's Research and Analytics capability draws on a dataset spanning millions of work days across hundreds of organizations to produce workforce benchmarks and findings that individual organizations cannot generate on their own. Published findings cover topics such as daily and weekly productivity patterns, remote versus in-office activity comparisons, and behavioral patterns that appear before employee resignations. This research informs the platform's benchmarking and analytics features and is made available as external reports and resources.
Skills Intelligence
Skills Intelligence is listed as a product feature within the Prodoscore platform, referenced alongside Research Analytics and ProdoAI in the product navigation. Based on the site's broader context, it appears to support identification of workforce skill gaps, reskilling and upskilling needs, and behavioral patterns that inform talent development decisions. Specific feature details beyond the navigation listing are not described on the reviewed pages.
Technology Adoption
Prodoscore's Technology Adoption use case provides real-time visibility into how employees across the workforce are actually using every tool in the tech stack, identifying underutilized software licenses before renewal cycles and measuring whether new platform investments are changing behavior. The platform connects tool utilization to output so leaders can validate ROI, eliminate shelfware, and accelerate digital transformation with objective evidence rather than self-reported adoption metrics. It also surfaces shadow AI risk visibility and tracks AI tool adoption beyond seat count.
Workforce Analytics
Prodoscore's Workforce Analytics use case unifies activity data from across an organization's tech stack to deliver analytics that support confident decisions about performance, capacity, talent development, and organizational health. The platform surfaces role benchmarks, ABC player analysis, behavioral patterns of top performers that can be replicated through coaching, and organizational network patterns. It is designed to serve as the behavioral data layer that enriches existing HRIS, engagement, and CRM platforms rather than replacing them.
Considering Prodoscore?
Our team will work with you to determine if Prodoscore is the right fit for your organization. From research and assessment through procurement negotiation and ongoing vendor management — we handle the entire process at no cost to you.