Sanas
Procurement partnerAbout
Sanas is a real-time Speech AI platform company founded at Stanford University that builds technology to remove communication barriers across accents, languages, and background noise. Their platform offers accent translation, language translation, speech enhancement, and speech intelligence capabilities, primarily serving contact centers, healthcare, financial services, retail, travel, and telecommunications industries. The company's patented AI technology processes speech in real time without m...
Details
VenSearch Intelligence
Ideal Customer
- Sanas's sweet spot is mid-to-large enterprises and BPOs with 100 to 5,000+ employees, particularly organizations operating large-scale contact centers with multilingual or offshore agent teams.
- Ideal customers include global BPOs (e.g., Teleperformance with 11,000 agents deployed on Sanas in the Philippines), financial services firms, and healthcare organizations that handle high volumes of voice-based customer interactions where communication clarity directly impacts CSAT, first-call resolution, and compliance outcomes.
Key Differentiators
- Sanas claims to be the world's first real-time Speech Understanding Platform and holds patents in both the United States and India for its accent conversion AI technology, which is trained on over 50 million speech utterances.
- A core differentiator is its ability to process speech entirely in real time with minimal latency while preserving the speaker's original voice, emotion, and identity — not replacing the voice, but making it more intelligible.
Industries Served
- Sanas primarily serves the contact center and customer experience (CX) industry, with its platform deployed inside the world's largest contact centers across healthcare, banking and financial services, business process outsourcing (BPOs), telecommunications, retail, logistics, hardware manufacturing, travel, and hospitality.
- Healthcare is a notable vertical, with clients such as Convey Health Solutions and Trueshore using Sanas to improve patient-support agent interactions, and Everise deploying it exclusively for healthcare services clients.
Service Coverage
- Sanas operates globally, with its platform deployed across contact centers and enterprises in 39 countries and product adoption surpassing 750,000 users worldwide.
- The company is headquartered in Palo Alto, California, with a presence spanning North America, Europe, Asia, and Latin America — with particular penetration in offshore contact center hubs such as the Philippines, India, and Latin America.
Partnerships
- Sanas has established significant strategic technology and go-to-market partnerships across the CX and telecom ecosystems.
- Its platform is available on the Five9 CX Marketplace, and it has integrations with Dialpad and Microsoft Teams.
Company Size & Ownership
- Sanas was founded in 2020 by Sharath Keshava Narayana, Maxim Serebryakov, Shawn Zhang, and Andrés Soderi, and has approximately 295–299 employees as of mid-2026.
- The company reported $50 million in revenue at the time of its February 2025 Series B, with an ARR trajectory reported at $62 million post-Series B and targeting $130 million, reflecting rapid growth since launching commercially in 2023.
Compliance & Certifications
- Sanas holds a robust set of security and compliance certifications, listing HITRUST, HIPAA, SOC 2, SOC 3, GDPR, ISO 27001, and PCI DSS on its website.
- The company emphasizes a 'secure by design' philosophy and states it does not monitor, record, or store any call data.
Compiled from public sources by VenSearch · Last researched October 14, 2026
Offerings
6 offeringsAccent Translation
Sanas modulates accents in real time while preserving unique voices and emotions to ensure every interaction is natural and authentic. The technology was originally developed to help contact center agents be understood regardless of accent and has grown to serve over 750,000 users globally. It is patented in the United States and India.
Developer Platform
Sanas offers a developer platform including an SDK that allows developers to integrate Sanas speech AI capabilities into their own applications. The SDK was launched in 2025 alongside the expanded unified Speech AI platform.
Language Translation
Sanas translates 25 or more languages in real time while preserving voice, tone, and intent to ensure every conversation deepens human connection. The feature was launched as part of the company's expansion into a unified Speech AI platform in 2025, with enterprise rollout occurring in 2026.
Speech Enhancement
Sanas enhances audio in real time while preserving vocal detail and expression to ensure every voice sounds clear, present, and human. It addresses communication barriers caused by background noise and low-quality audio that distorts what people are trying to say. A free Noise Cancellation feature was launched in 2024.
Speech Intelligence
Sanas analyzes conversations in real time while preserving privacy and context to deliver insights that help teams act with clarity and confidence. This capability is part of the unified Speech AI platform and is designed to surface actionable information from spoken interactions.
Supervised AI
Sanas offers a Supervised AI capability described as putting a human at the helm of every AI conversation. It is listed as a distinct platform offering alongside accent translation, language translation, speech enhancement, speech intelligence, and the developer platform.
Considering Sanas?
Our team will work with you to determine if Sanas is the right fit for your organization. From research and assessment through procurement negotiation and ongoing vendor management — we handle the entire process at no cost to you.