SIPPIO
Procurement partnerAbout
SIPPIO is a global voice enablement platform that provides the easiest and fastest way for resellers, carriers, and enterprises to activate PSTN calling, text messaging, AI, and analytics within Microsoft Teams, Zoom, and Cisco Webex. Built natively on Microsoft Azure and available in 80+ countries, SIPPIO automates the entire voice lifecycle including provisioning, number management, compliance, and service delivery through a single cloud-based dashboard. The company operates exclusively throug...
Details
VenSearch Intelligence
Ideal Customer
- SIPPIO is a 100% channel-only platform, meaning its direct customers are carriers, MSPs, resellers, and systems integrators rather than end-user organizations.
- For end customers served through those partners, SIPPIO explicitly supports businesses ranging from single-user small businesses up to multinational enterprises with employees across multiple global offices.
Key Differentiators
- SIPPIO positions itself as the world's leading and fastest voice enablement platform, with the core differentiator being its ability to activate PSTN calling in Microsoft Teams, Zoom, or Webex in minutes — compared to weeks or months for competing on-premises or build-it-yourself SBC approaches.
- Its 100% Azure-native, no-hardware, no-code architecture enables rapid deployment, n-tier partner management, white-label capabilities, and global scale from a single unified dashboard.
Industries Served
- SIPPIO's platform is horizontal and industry-agnostic, serving any organization using Microsoft Teams, Zoom Phone, or Cisco Webex, but it has documented use cases and purpose-built offerings for education (K-12 and higher education via 'Education Connect'), healthcare (as noted in the Roseman University case study, which combines education and healthcare operations), and multinational enterprises with distributed offices.
- The platform's built-in E911 compliance, call recording, and AI-driven analytics make it particularly well-suited for regulated industries such as financial services, healthcare, and legal.
Service Coverage
- SIPPIO operates globally, delivering PSTN voice calling services in 80+ countries through its Azure-native platform spanning 10+ high-availability Azure data regions.
- The company serves organizations across North America, Europe, Asia, and beyond, with employees across three continents.
Partnerships
- SIPPIO holds certified partnerships with both Microsoft and Zoom as an accelerator for Microsoft Operator Connect and the Zoom Provider Exchange (Cloud Peering) programs — and was notably the first platform to simultaneously support both.
- In June 2025, SIPPIO announced a strategic integration partnership with Cisco for Webex.
Company Size & Ownership
- SIPPIO was incorporated in 2014 and commercially launched its platform in June 2019.
- The company is a small but growing firm with approximately 40–49 employees across three continents (North America, Europe, and Asia), consistent with its LinkedIn-listed 11–50 employee range.
Compliance & Certifications
- SIPPIO is built entirely on Microsoft Azure, which the company positions as providing 'bank-grade security, data sovereignty, and 99.999% service availability.' Third-party documentation of the platform cites alignment with ISO 27001, HIPAA, and GDPR, and SIPPIO includes built-in E911 emergency services and call recording to support regulatory requirements.
- The platform also inherits Azure's broader compliance posture across its 10+ data regions.
Compiled from public sources by VenSearch · Last researched October 14, 2026
Offerings
10 offeringsDirect Routing as a Service
SIPPIO's Direct Routing as a Service connects Microsoft Teams to the PSTN via a fully managed, certified Session Border Controller running across 10+ high-availability Azure data regions. Organizations can bring their own carrier or use SIPPIO's carrier services, with automated routing, number management, and E911 included. SIPPIO helped pioneer this service and has set the standard for it across 80+ countries.
Operator Connect
SIPPIO's Operator Connect Accelerator program enables carriers and resellers to rapidly onboard and deliver Microsoft-certified PSTN connectivity to Teams users through the Teams admin center. The platform is fully certified for Microsoft Operator Connect Accelerator and supports automated user activation, provisioning, and white-label customization. It gives partners a turnkey path to build profitable voice practices without managing their own infrastructure.
Operator Connect for Partners (Channel Partner Program)
SIPPIO's channel partner program gives MSPs, resellers, and carriers the tools to sell, deliver, and manage voice services for Microsoft Teams, Zoom, and Webex under their own brand. Partners receive access to Configure-Price-Quote (CPQ) and e-commerce capabilities, automated activations, service management, and n-tier partner access across the SIPPIO platform. The program supports both full-margin ownership models and simpler referral-led sales motions.
Reporting & Analytics
SIPPIO Reporting delivers robust analytics and reporting functionality that provides businesses with deep insights into communication patterns and usage across their Teams, Zoom, or Webex environments. The platform includes AI-driven analytics that derive actionable insights from call recordings to support decision-making and operational optimization. It is available as part of the broader SIPPIO platform for enterprise customers.
SIPPIO Bridge
SIPPIO Bridge is a service that integrates legacy on-premises PBX phone systems with Microsoft Teams or Zoom, enabling organizations to maximize existing investments while gradually transitioning to a modern cloud voice platform. It provides calling services from the Azure-native SIPPIO platform and access to an extended library of communications services for organizations not yet ready to fully migrate. The solution ensures continuity and minimizes disruption during the transition.
SIPPIO Care
SIPPIO Care is a comprehensive managed voice service subscription that provides 24/7 unlimited technical support, fully managed implementation, and ongoing service administration for customers and partners. The program covers everything from setup to daily updates with no upfront costs, no hidden fees, and no caps on support access. It is designed to remove telecom management burdens from internal teams entirely.
SIPPIO Voice Enablement Platform
A cloud-based, Azure-native platform that activates and manages enterprise-grade PSTN voice calling within Microsoft Teams, Zoom, and Cisco Webex. The platform provides a unified dashboard for provisioning, number management, routing policies, call analytics, and service administration across 80+ countries. It supports flexible subscription models and deploys in minutes without the need for on-premises hardware.
Text Messaging
SIPPIO's text messaging capability integrates SMS/MMS and WhatsApp for Business directly into Microsoft Teams, extending the Teams Phone experience to include business-grade text communication. It allows existing SIPPIO phone numbers to send and receive text messages, enriching communication channels for customer and internal interactions. The service is designed to be seamlessly included as part of the broader SIPPIO platform.
Webex by Cisco Voice Enablement
SIPPIO provides cloud-based PSTN voice calling integration for Cisco Webex, enabling powerful enterprise calling for global workforces on any device and in any environment. The service is delivered through the same Azure-native SIPPIO platform supporting Teams and Zoom, with consistent provisioning, management, and analytics capabilities. It is available in 80+ countries and supports both direct customers and channel partners.
Zoom Phone Voice Enablement
SIPPIO enables PSTN calling within Zoom Phone through its Zoom Cloud Peering Exchange integration, allowing businesses to bring enterprise-grade voice capabilities into the Zoom platform. The service supports global number provisioning, automated activation, and ongoing management through the SIPPIO dashboard. It is available as part of the same unified platform used for Microsoft Teams and Webex enablement.
Considering SIPPIO?
Our team will work with you to determine if SIPPIO is the right fit for your organization. From research and assessment through procurement negotiation and ongoing vendor management — we handle the entire process at no cost to you.