SoSafe
About
SoSafe is Europe's largest security awareness training and human risk management provider, offering a platform that combines gamified e-learning, multi-channel phishing simulations, an AI-powered chatbot, and real-time risk monitoring to change employee security behaviour. The company was co-founded in 2018 by Dr. Niklas Hellemann and applies behavioural science and psychology to reduce human cyber risk across more than 6,000 organisations worldwide. The platform is used by over 5.4 million user...
Details
VenSearch Intelligence
Ideal Customer
- SoSafe's stated 2026 Ideal Customer Profile is corporate to mid-enterprise EU organisations with 500 to 5,000 employees operating in regulated industries such as Manufacturing, Finance, and Healthcare that face NIS2 and DORA compliance pressures.
- In practice, the platform is used by small, mid-market, and enterprise organisations alike, with G2 Leader badges across Enterprise, Mid-Market, and Small Business categories in Europe and EMEA.
Key Differentiators
- SoSafe differentiates itself as Europe's largest and fastest-growing human risk management vendor, built by behavioural scientists and psychologists rather than traditional IT security professionals.
- Its core differentiator is a behavioural-science-driven approach to awareness training that emphasises lasting habit change over checkbox compliance, backed by claims of 90% knowledge retention after 12 months.
Industries Served
- SoSafe serves organisations across a broad range of industries, with particular focus on regulated sectors.
- Its own job postings identify Manufacturing, Finance, and Healthcare as priority verticals, driven by compliance mandates like NIS2 and DORA.
Service Coverage
- SoSafe operates globally, with its strongest presence across Europe and an expanding international footprint.
- The platform serves 6,000+ organisations and 5.4 million users across 37 countries, with offices in 12 locations including Cologne (HQ), Amsterdam, Berlin, Chemnitz, Denver, Dublin, Lisbon, London, Madrid, Munich, Paris, and Sydney.
Partnerships
- SoSafe has a formal partner programme with two tiers: a reseller programme and an MSP programme, which launched for general availability in June 2025 after a beta with 70+ partners across 17 countries.
- Named channel partners include SoftwareOne, Bechtle, Northwave Cyber Security, and several regional European MSSPs.
Company Size & Ownership
- SoSafe was founded in 2018 by Niklas Hellemann, Felix Schürholz, and Lukas Schäfer, and has approximately 500–594 employees across 12 global locations as of 2025–2026, up from around 216 in December 2021.
- Estimated annual revenue is in the range of $54M–$78M ARR depending on the source, with one estimate placing 2024 ARR at approximately $53.7M, up from $35.3M in 2023.
Compliance & Certifications
- SoSafe holds ISO/IEC 27001:2022 certification (valid through December 2028) and participates in TISAX, the automotive industry's information security standard.
- The company follows a privacy-by-design approach and is fully GDPR-compliant, with all customer data processed and stored on EU-based servers.
Compiled from public sources by VenSearch · Last researched October 14, 2026
Offerings
5 offeringsExpert consulting and managed-service support
A consultative support service where SoSafe's expert team partners with customer organisations to design security awareness programmes, reducing the operational workload to approximately 10 to 15 minutes of weekly admin overhead. The managed-service option enables enterprise-grade security awareness implementation in as little as 2 days with only 20 minutes of management time required. Support includes hands-on guidance throughout the programme lifecycle to help achieve lasting behaviour change.
Human Risk OS – Proactive human risk management platform
A real-time human risk management platform that continuously monitors, measures, and mitigates human cyber risk across an organisation using a unified Human Security Index score derived from awareness, behaviour, and culture data. It integrates with identity providers and endpoint tools such as Okta, Microsoft Entra ID, and CrowdStrike to pull live security signals into a single risk dashboard, and automatically triggers targeted interventions such as nudges and training reinforcements based on behavioural signals. The platform generates audit-ready reports mapped to compliance frameworks including ISO 27001, NIS2, and DORA, and supports multi-tenant architecture for up to three separate instances under one master account.
Security awareness training
A personalised, gamified, and story-based cybersecurity e-learning platform designed to build lasting security habits in employees. It covers topics including phishing, ransomware, and insider threats, is available in 34 or more languages, and achieves 90% knowledge retention after 12 months. Training content is turned into engaging microlearning modules and can be deployed and managed with approximately 10 to 15 minutes of weekly admin time.
Smart phishing simulations
An automated multi-channel phishing simulation tool that sends realistic phishing emails and other attack formats to employees to improve threat detection and reporting skills. Simulations are behaviour-based and powered by AI, mapping specific risks to individual employees based on their role, and can go from a live threat to an active simulation in as little as 3 minutes. The tool provides context-based walkthroughs for every simulated attack and a quick performance overview.
Sofie – AI cybersecurity copilot
An always-on AI-powered conversational chatbot named Sofie that integrates directly into Microsoft Teams, Slack, and email to answer employee security questions 24/7, automate helpdesk responses, and send real-time incident alerts to specific groups in under 5 minutes. Sofie handles level-zero support tickets, routes complex queries to internal IT systems, and uses each interaction as a behaviour-change learning opportunity. Organisations can customise the chatbot's name, avatar, and branding, and upload internal security policies via PDF for Sofie to reference.
Considering SoSafe?
Our team will work with you to determine if SoSafe is the right fit for your organization. From research and assessment through procurement negotiation and ongoing vendor management — we handle the entire process at no cost to you.