Spectrum
Procurement partnerAbout
Spectrum Business is the business-focused division of Charter Communications, a Fortune 100 telecommunications and mass media company. It provides fiber-powered internet, phone, mobile, TV, networking, security, and managed services to small, mid-market, and enterprise businesses across 41 states. All services are backed by 100% U.S.-based support available 24/7/365.
Details
VenSearch Intelligence
Ideal Customer
- Spectrum Business segments its market into three clear tiers: small businesses with 1–9 employees (targeted with its standard broadband, phone, TV, mobile, and Connect UCaaS bundles), mid-market businesses with 10–399 employees (served with Managed Network Edge, UCaaS, and managed security), and enterprise customers with 400+ employees and multiple locations (served with Dedicated Fiber Internet, Wavelength Services, Enterprise Network Edge, and fully managed UC/security stacks).
- The enterprise division boasts that over 90% of the Fortune 500 rely on Spectrum Business for connectivity, indicating strong penetration among large, multi-location organizations such as hospitals, hotel chains, government agencies, university systems, and national retailers.
Key Differentiators
- Spectrum Business's most prominent differentiator is its industry-leading SLA offering a 100% uptime guarantee (with financial remedies up to 100% of monthly service cost) on Dedicated Fiber Internet, Ethernet Services, Cloud Connect, and Enterprise Trunking—a standard that outpaces Comcast Business (99.99%) and AT&T Business Fiber (no public SLA).
- The company's wholly-owned, end-to-end fiber network spanning 245,000+ route miles enables it to deliver SLA accountability from the customer's premises to the national backbone, backed by a U.S.-based enterprise NOC with 24/7/365 monitoring and a four-hour mean time to restore target.
Industries Served
- Spectrum Business explicitly serves a broad range of vertical industries, including government (federal, state, and local), financial services, healthcare, higher education, K-12 education, hospitality, manufacturing, retail, technology, professional services, franchises, and bars and restaurants.
- Their public sector team claims more than 20 years of experience delivering technology solutions to schools, universities, and government agencies, and they participate in the FCC's E-Rate program for schools and libraries and the USAC Rural Health Care Program for eligible healthcare providers.
Service Coverage
- Spectrum Business (a Charter Communications brand) operates across 41–45 states in the United States, making it one of the widest-footprint business internet and connectivity providers in the nation.
- Following the completed $34.5 billion acquisition of Cox Communications in 2026, Charter expanded the Spectrum brand to 45 states, with services now available to more than 70 million homes and businesses.
Partnerships
- Spectrum Business has deep, formalized technology partnerships with Cisco (Meraki and Webex), Fortinet, and RingCentral as the core platforms underpinning its managed services portfolio—Managed Network Edge is delivered over the Cisco Meraki platform, Enterprise Network Edge and Managed Security Service are powered by Fortinet, and UCaaS is offered via both RingCentral and Cisco Webex.
- Spectrum was named Cisco Service Provider Partner of the Year for the Americas at the 2025 Cisco Partner Summit, reflecting the depth of this strategic relationship.
Company Size & Ownership
- Spectrum is a brand of Charter Communications, Inc. (NASDAQ: CHTR), which employed approximately 91,900 people as of 2025 and reported full-year 2025 revenue of approximately $54.77 billion.
- Charter was founded in 1993 in St. Louis, Missouri by Barry Babcock, Jerald Kent, and Howard Wood, and significantly expanded through its 2016 acquisition of Time Warner Cable and Bright House Networks.
Compliance & Certifications
- As a federally regulated telecommunications carrier, Spectrum (Charter Communications) complies with FCC CPNI (Customer Proprietary Network Information) requirements, CALEA (Communications Assistance for Law Enforcement Act), and applicable FCC Part 68 equipment standards.
- Their UC with RingCentral platform includes a HIPAA configuration setting, and their managed security and networking solutions (powered by Fortinet and Cisco Meraki) are positioned to support customers' compliance with HIPAA, PCI-DSS, and zero trust/identity management frameworks through their Cloud Security offerings (Cisco Duo).
Compiled from public sources by VenSearch · Last researched October 14, 2026
Offerings
15 offeringsBusiness TV for Enterprise (Fiber Connect Plus)
An enterprise fiber-based TV service that delivers over 200 HDTV channels including entertainment, news, sports, and international programming through a direct dedicated fiber connection with no in-room equipment required. Ideal for hotels, hospitals, multi-location businesses, and environments requiring scalable TV delivery.
Cloud Security (Cisco+ Secure Connect / Cisco Duo)
Managed cloud security solutions including Secure Access with Cisco Duo that apply zero trust principles, multifactor authentication (MFA), and identity management to protect business users and data regardless of location. Designed to help organizations meet compliance requirements and guard against unauthorized access.
Dedicated Fiber Internet (Enterprise)
100% dedicated fiber internet service for mid-market and enterprise businesses, delivering symmetrical speeds up to 100 Gbps with low latency. Backed by an industry-leading SLA guaranteeing 100% uptime and end-to-end support from local technicians.
Enterprise Network Edge (SD-WAN)
An advanced managed networking and SD-WAN solution powered by Fortinet that provides secure, SASE-ready wide area networking for enterprise organizations. It supports intelligent routing, multi-cloud connectivity, and advanced security features, with scalability up to 100 Gbps and support for up to 50,000 remote users.
Managed Network Services (Managed Network Edge)
A modular, all-in-one managed networking platform delivered over the Cisco Meraki platform that provides SD-WAN, routing, WiFi, switching, and security in a single solution. Spectrum handles design, implementation, and ongoing 24/7/365 management, allowing businesses to scale their network without adding internal IT complexity.
Managed Security Service
A fully managed firewall and cybersecurity service powered by Fortinet that protects business networks against threats while securing site-to-site and remote connections. Spectrum handles all software updates, security patches, and monitoring, including unified threat management (UTM), intrusion detection, and DDoS protection.
Spectrum Business Connect (Small Business UCaaS)
A unified communications solution for small businesses built on the RingCentral platform that combines phone, video conferencing, messaging, and file sharing into a single cloud-based app. It supports HD video meetings for up to 100 participants and is designed for fast-paced, remote-friendly small business environments.
Spectrum Business Internet
Fiber-powered broadband internet service for small businesses with speeds ranging from 100 Mbps up to 1 Gbps (2 Gbps in select markets). Plans are offered on a month-to-month basis with no contracts, no data caps, and include options for Advanced WiFi and wireless backup. Free installation is included on most plans.
Spectrum Business Mobile
Mobile phone service for businesses providing unlimited talk, text, and data for on-the-go connectivity. Available as an add-on to Spectrum Business Internet plans, with options to add multiple business mobile lines.
Spectrum Business TV
Business television service offering popular news, sports, and entertainment channels in HD, suitable for waiting rooms, break rooms, bars, restaurants, and offices. Packages include 50+ top channels and can be bundled with internet and phone services.
Spectrum Business Voice (Phone)
Business phone service offering unlimited local and long-distance calling with over 35 premium calling features such as call hold, forwarding, and international calling. Available as a standalone service or bundled with internet and TV plans for additional savings.
Spectrum Invincible WiFi
A business WiFi solution that provides reliable wireless connectivity even during power outages or internet disruptions, using a 5G cellular backup network with an 8-hour battery backup. Includes built-in network security to protect against online threats.
Unified Communications with RingCentral
A fully managed, cloud-based UCaaS platform integrating calling, messaging, video meetings, and AI-powered collaboration in a single solution delivered over the Spectrum network. It supports flexible deployment, broad integrations with CRM and business apps, and includes AI features such as intelligent call summaries and message assistance.
Unified Communications with Webex
A fully managed, cloud-based unified communications solution powered by Cisco Webex that brings together calling, messaging, meetings, and virtual workspaces in a single application. It includes dedicated voice bandwidth, end-to-end encryption for video conferencing, and options for omnichannel contact center capabilities.
Wavelength Services
Dedicated wavelength fiber connectivity delivering deterministic, ultra-low-latency data transport up to 400 Gbps, designed for AI clusters, data center interconnect, and latency-sensitive enterprise workloads. Provides a private, high-capacity optical channel over Spectrum's fiber network.
Considering Spectrum?
Our team will work with you to determine if Spectrum is the right fit for your organization. From research and assessment through procurement negotiation and ongoing vendor management — we handle the entire process at no cost to you.