Strata Pointe Technologies
Procurement partnerAbout
Strata Pointe Technologies is an IT services company based in Louisville, Kentucky, specializing in field services, helpdesk support, managed networking, and technology logistics for remote locations. They serve mid-market and cross-state organizations, providing the processes and labor flexibility to keep operations running smoothly across multiple sites. The company operates under the mission of 'technology that drives independence,' offering nationwide IT support coverage.
Technology Categories
Details
Headquarters
Louisville, Kentucky
Website
stratapointe.comFounded
2012
Company size
1-10 employees
Offerings
5 active
VenSearch Intelligence
Ideal Customer
- Strata Pointe's stated sweet spot is mid-market and cross-state organizations, specifically companies with 10 or more geographically dispersed locations that are supported by a lean, centralized IT team.
- One channel marketplace profile identifies the ideal customer as organizations ranging from 50 to 500 employees in professional services, healthcare, manufacturing, and construction — industries where downtime carries high financial impact.
Key Differentiators
- Strata Pointe's primary differentiation is its focus on serving distributed, multi-location organizations that need consistent, nationwide on-site and remote IT support without building out a large internal IT department.
- The company positions itself around the concept of 'technology that drives independence,' emphasizing labor flexibility and process integration rather than generic break-fix support.
Industries Served
- Strata Pointe serves a diverse range of industries, with particular strength in sectors that demand high uptime and rigorous data security, including legal, financial services, healthcare, and manufacturing.
- The company also has roots in multi-location oil and gas companies, dating back to its predecessor entity Pi-Star, which served oil companies in the Appalachian Mountains.
Service Coverage
- Strata Pointe Technologies operates primarily across the United States, with nationwide field services and IT support capabilities.
- The company served over 4,900 client locations in 2023, and employs a rotating class of approximately 1,500 technicians monthly and 5,000–6,000 annually to maintain that coverage.
Partnerships
- Strata Pointe is listed as a supplier on the Telarus master agent platform, indicating participation in the technology advisor/channel partner ecosystem for deal referral and distribution.
- Third-party marketplace sources also note strategic technology partnerships with Microsoft, Dell, and Cisco, through which Strata Pointe provides clients access to enterprise-grade hardware and cloud platforms including Azure and AWS.
Company Size
- Strata Pointe Technologies was formally founded in 2012 as a reformation of Pi-Star, a predecessor IT solutions provider started by CEO Jeff Honken in 2004.
- Employee count estimates vary across data sources, ranging from as few as 6–10 direct staff to as many as 21, consistent with a small but specialized team that is substantially augmented by a large contractor and technician network.
Ownership
- Strata Pointe Technologies is a privately held limited liability company (LLC) organized under Kentucky law, with no indication of private equity backing, venture capital investment, or public market listing.
- The company is led by founder and CEO Jeff Honken, who has been at its helm since its formation in 2012 and previously led the predecessor entity PiStar Data Solutions since 2007.
Compliance & Certifications
- Strata Pointe assists clients in achieving compliance with SOC 2, HIPAA, and GDPR frameworks as part of its service methodology.
- Their integrated compliance management capabilities also include mapping to CMMC, making them relevant for defense-adjacent and government contractor clients.
Compiled from public sources by VenSearch · Last researched October 14, 2026
Offerings
5 offeringsField Services and Project Management
Strata Pointe delivers reliable on-site technical support and project coordination nationwide, ranging from smart hands assistance to complete network refreshes. They manage IT deployments and service requests at remote locations, with white-labeled options available for partners.
Logistics and Depoting
Strata Pointe manages the full asset lifecycle including receiving, kitting, configuring, and shipping IT equipment to locations across the U.S. They also provide certified nationwide disposal for equipment that reaches end of life.
Managed Networking
Strata Pointe offers managed network services designed to support distributed and remote-site organizations, keeping connectivity and infrastructure running reliably across multiple locations. This service is part of their broader ecosystem aimed at extending a client's internal IT team capabilities.
Tier 1 Helpdesk
Strata Pointe provides first-line IT support for everyday user issues, handling requests via phone, email, and chat tailored to client schedules. The helpdesk team resolves any issue that can be documented or accessed within client systems, and integrates with other IT services.
VoIP Services
Strata Pointe provides Voice over Internet Protocol (VoIP) communication services, registered with the Kentucky Public Service Commission to offer VoIP throughout Kentucky and beyond. This is part of their broader unified communications and managed service offerings.
Considering Strata Pointe Technologies?
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