Symbol Security
Procurement partnerAbout
Symbol Security is a cloud-based human risk management platform that provides automated security awareness training, phishing simulations, and dark web monitoring to reduce employee phishing click rates. The platform serves MSPs, MSSPs, vCISOs, and enterprises with white-label multi-tenant capabilities and automated compliance reporting for frameworks including SOC 2, HIPAA, NIST, and PCI-DSS. It has trained over 500,000 employees across 1,000+ organizations since its founding in 2020.
Details
VenSearch Intelligence
Ideal Customer
- Symbol Security explicitly positions itself for SMBs and mid-market organizations, describing its sweet spot as companies with 50–5,000 employees that want enterprise-grade security awareness outcomes without large internal security teams.
- The platform is also purpose-built for MSPs, MSSPs, and vCISOs who manage multiple client organizations, making it ideal for channel partners serving smaller businesses.
Key Differentiators
- Symbol Security's primary technical differentiator is Symbol Inbox, a proprietary email delivery method it claims guarantees 100% inbox delivery of phishing simulation emails by bypassing standard spam filters — a capability the company positions as unique in the market where competitors' test emails are often quarantined.
- The company also emphasizes its purpose-built multi-tenant architecture for MSPs and vCISOs, transparent per-user pricing with no per-seat minimums, and a fully managed program service that removes the burden of internal administration.
Industries Served
- Symbol Security targets a broad cross-section of industries that face compliance and phishing risk pressures, with particular emphasis on healthcare (HIPAA compliance scenarios), financial services (wire-fraud simulations), education, government, and general business services.
- Partner resellers have been documented delivering the platform to healthcare, finance, education, and government organizations.
Service Coverage
- Symbol Security operates as a US-based, cloud-delivered SaaS platform headquartered at 115 US-46, Mountain Lakes, New Jersey 07046.
- Their platform is accessible nationwide and to any organization with an internet connection, with no geographic restrictions cited for domestic customers.
Partnerships
- Symbol Security has a formal technology data partnership with DarkOwl, whose extensive darknet database powers the Cyber Threat Surveillance and dark web monitoring features.
- The platform integrates natively with Microsoft 365 (Entra ID user sync, Advanced Delivery Policy configuration for Microsoft Defender), Google Workspace, Okta, and SAML 2.0 SSO.
Company Size & Ownership
- Symbol Security was founded in 2018 by Co-Founders Craig Sandman (CEO) and Antonio Pagano (CTO).
- Employee count estimates across data sources range from 6 to 11–50, with LinkedIn reporting 11–50 and Pitchbook citing 6; the most current estimate from LeadIQ (July 2025) places headcount at approximately 11.
Compliance & Certifications
- Symbol Security's platform is described as SOC 2 compliant and is purpose-built to help customers satisfy SOC 2, HIPAA, PCI-DSS, NIST, ISO 27001, and GDPR requirements, generating audit-ready compliance evidence and one-click export of training records.
- The platform's Policy PRO module maps policy acknowledgments to NIST, ISO 27001, HIPAA, PCI-DSS, and GDPR frameworks.
Compiled from public sources by VenSearch · Last researched October 14, 2026
Offerings
12 offeringsCyber Threat Surveillance
A continuous dark web monitoring service that scans dark web sites, paste sites, and breach databases for exposed employee credentials and domain spoofing attempts. Alerts are delivered in real time via email, Slack, or webhook, and automated employee notification workflows are included to prompt credential resets before attackers can exploit them.
Domain Threat Alerts
A daily monitoring service that detects typosquatting and lookalike domains registered to impersonate an organization's brand. Instant alerts are sent when similar or spoofed domains are discovered, and the service includes coordination with takedown services to protect brand reputation and prevent customers or employees from being phished.
Email Threat Alerts
A dark web scanning service specifically focused on finding exposed employee email credentials in breach databases and dark web sources. Alerts notify administrators when credentials are found so passwords can be reset before attackers use them, preventing account takeover.
Managed Program Services
A fully managed security awareness program in which Symbol Security runs the organization's entire training, phishing simulation, and compliance reporting program on their behalf. This service is designed for organizations that want enterprise-grade security awareness outcomes without dedicating internal staff to manage the program.
MSSP Partners Program
A white-label, multi-tenant partner program for managed security service providers that lets them deliver the full Symbol Security platform under their own brand with their own pricing. MSSPs manage all client organizations from a single multi-tenant dashboard and control the client relationship entirely.
Phishing Simulations
Automated phishing simulation campaigns that use Symbol Inbox, a proprietary delivery method designed to bypass email filters and ensure simulated phishing emails reach employee inboxes. Templates include spear-phishing, CEO fraud, and credential harvesting scenarios, with analytics on click rates, reporting rates, and time-to-detection, and automated remedial training triggered for employees who click.
Policy PRO
A policy management tool that automates the distribution, electronic signing, and attestation of organizational security policies. It sends automated reminders to employees who have not signed, maps policy acknowledgments to compliance frameworks including NIST, ISO 27001, HIPAA, PCI-DSS, and GDPR, and generates audit-ready compliance status dashboards.
Report a Phish
A one-click phishing reporting tool that allows employees to flag suspicious emails directly from their inbox. The feature is designed to turn employees into active threat hunters by making it easy to report potential phishing attempts to security teams.
Sales Partners Program
A reseller and white-label partner program for IT resellers and sales partners who want to add recurring revenue by offering Symbol Security's platform under their own brand. Symbol handles the platform while the partner manages the client relationship, with no per-seat minimums and volume pricing.
Security Awareness Training
A library of short, interactive microlearning modules (5-7 minutes each) based on real-world attack scenarios that employees complete on their own. Training is automatically assigned and tracked, with compliance mapping to SOC 2, HIPAA, and NIST frameworks and one-click audit export of all training records.
Symbol + Aura
A bundled offering that combines Symbol Security's security awareness training platform with Aura's identity protection service. This package provides organizations with both employee security education and personal identity protection in a single offering.
vCISO Partners Program
A partner program designed for virtual CISO practitioners who want to deliver security awareness services to their advisory clients. Partners can use Symbol's platform to generate phishing risk scores, track improvement over time, and produce audit-ready compliance reports that demonstrate the value of their advisory retainer.
Considering Symbol Security?
Our team will work with you to determine if Symbol Security is the right fit for your organization. From research and assessment through procurement negotiation and ongoing vendor management — we handle the entire process at no cost to you.