TekSecute
Procurement partnerAbout
Teksecute Technology Group is a managed technology solutions provider with over 30 years of experience serving hospitality, multi-dwelling unit (MDU), and senior living facilities. The company delivers internet, voice, video, and low-voltage cabling infrastructure along with 24/7 remote and onsite support services. They serve clients ranging from boutique hotels and grand resorts to hospitals, schools, and small businesses.
Details
VenSearch Intelligence
Ideal Customer
- TekSecute's sweet spot is single-property and multi-property hospitality owners and operators, ranging from independent boutique hotels to large resort portfolios, as well as senior living communities and MDU property owners.
- The company explicitly serves customers across the full size spectrum, from single-location properties to portfolios of hundreds of hotels.
Key Differentiators
- TekSecute's primary differentiators are its deep, decades-long specialization in hospitality technology and its rare capability as one of the few organizations offering 24/7 legacy phone and data system break-fix support for systems it did not originally install — allowing customers to extend the lifespan of existing infrastructure and defer capital expenditure.
- The company positions itself as a single-source managed technology provider across internet, voice, video, and cabling, reducing the complexity of multi-vendor management for property owners.
Industries Served
- TekSecute primarily serves the hospitality industry (hotels, resorts, boutique properties), multi-dwelling units (MDUs), senior living communities, healthcare facilities, schools, and small-to-mid-sized businesses.
- The company originated from within Tharaldson Hospitality and has deep specialization in hospitality-specific technology standards, including knowledge of major hotel franchise compliance requirements.
Service Coverage
- TekSecute operates nationwide across all 50 U.S. states and Washington, D.C., with a secondary office in Fargo, North Dakota, in addition to its Frisco, Texas headquarters.
- In 2026, the company reported providing service in 804 cities across the country, with plans underway for future international expansion into Europe.
Partnerships
- TekSecute is a certified Dish Network partner and reseller, delivering the Dish Network EVOLVE TV platform as a standard offering for Free-To-Guest TV, streaming apps, and casting services to hospitality customers.
- For PBX and voice infrastructure, TekSecute has a documented partnership with ClearlyIP (now merged with 14IP), deploying the ComXchange hospitality communication platform across hundreds of hotel properties.
Company Size & Ownership
- TekSecute Technology Group was formally incorporated as a standalone company in November 2022, spun out of RealCom Solutions as part of Bridgepointe Technologies' acquisition of RealCom.
- However, the organization traces its operational history back over 30 years through its predecessor entities.
Compliance & Certifications
- TekSecute's E911 and PBX solutions are explicitly designed to comply with RAY BAUM's Act and Kari's Law, which are federal mandates for enhanced emergency calling in commercial properties.
- Their PBX partner platform (ClearlyIP/14IP ComXchange) is certified compliant with these regulations.
Compiled from public sources by VenSearch · Last researched October 14, 2026
Offerings
12 offerings24/7 Customer Support & Help Desk
Teksecute operates a 24/7 remote and onsite support services organization staffed by qualified network and system support engineers. Support is available via phone, email, or chat to provide troubleshooting assistance for guests, residents, and staff. The service covers both solutions sold and installed by Teksecute as well as legacy technology platforms.
Custom Channel Insertion
Using their media delivery infrastructure, Teksecute can insert customized video streams into specific channels on a property's TV network. Customers use this capability for digital signage, schedule management, and information updates targeted at guests and residents.
E911 Emergency Services
Teksecute provides emergency routing services as a core component of their PBX solutions, routing emergency calls over SIP trunking. The service ensures compliance with RAY BAUM's Act and Kari's Law for properties served by their phone systems.
Free-To-Guest TV
As a certified Dish Network partner, Teksecute delivers on-premise TV solutions with features specific to hospitality and long-term stay properties. The service includes IPTV, digital cable, and satellite TV options with a wide range of channel options including local, international, premium, and on-demand programming. Customization options allow properties to display their own branding and messaging on the TV interface.
Hosted Cloud PBX
Teksecute offers cloud-based PBX solutions that provide high-availability service while eliminating the need for costly on-premise hardware. These solutions deliver enterprise-grade features and ensure that enhanced property features are always kept up to date. The service is designed to be affordable, simple, and scalable for SMBs, hotels, resorts, hospitals, schools, and more.
Legacy System Support
As one of the few legacy phone and data system support organizations, Teksecute provides 24/7 remote and onsite break-fix services for a broad array of legacy phone and data systems. This service is available for systems not originally installed by Teksecute and is offered on maintenance contracts to extend the lifespan of existing infrastructure and save customers money.
Low-Voltage Cabling
Teksecute provides enterprise IP network low-voltage cabling services including Cat6/6e copper cabling, fiber optic cabling, and certification services. Their team of IT consultants and engineers handle projects of all sizes and complexities, from small property installations to large-scale projects, and provide warranties on their work.
Managed Internet
Teksecute provides managed wired and Wi-Fi installations for in-unit and public areas running on high-availability enterprise-grade IP infrastructure. The service includes guest Wi-Fi access options such as password-protected and open networks, along with network security measures including firewalls, content filtering, and anti-virus software. Their network is designed to scale to any circuit speed and bandwidth requirements.
On-Premise PBX
Teksecute partners with several enterprise on-premise PBX manufacturers to deliver robust on-premise phone systems with features specific to hospitality and long-term stay properties. The solution includes call routing, voicemail, auto-attendant, call forwarding, conference calling, and emergency calling, as well as integration with property management systems and guest room phones.
Phone System Auditing
Teksecute offers phone system auditing services that deliver a report on compliance and service availability for a property's existing phone system. Following the audit, their team can make recommendations and perform the work required to address any identified issues.
Streaming & Casting
Teksecute offers streaming and casting functionality that allows guests and residents to access familiar media experiences directly on in-room televisions. Through the Dish Network EVOLVE TV platform, guests can authenticate and stream from content providers like Netflix and YouTube directly to the television. The platform also allows guests to watch TV anywhere on the property on personal devices connected to the property network.
Streaming Apps
Partnering with Dish Network, Teksecute's platform enables seamless authentication and streaming from a range of content providers including Netflix, YouTube, and others directly to in-room televisions. This is delivered through the Dish Network EVOLVE TV platform as a standard offering to Teksecute customers.
Considering TekSecute?
Our team will work with you to determine if TekSecute is the right fit for your organization. From research and assessment through procurement negotiation and ongoing vendor management — we handle the entire process at no cost to you.