Teladoc Health
About
The largest global virtual care company — NYSE: TDOC, ~$2.5B revenue. Teladoc provides on-demand telehealth visits (general medicine, dermatology, mental health), chronic disease management (Livongo, acquired 2020 for $18.5B), and hospital telemedicine (telestroke, telepsychiatry, tele-ICU). Livongo AI-powered coaching platform for diabetes, hypertension, and weight management is the leading employer chronic disease management benefit. BetterHelp (acquired 2015) is the largest online therapy pla...
Details
VenSearch Intelligence
Ideal Customer
- Teladoc's sweet spot is large enterprise organizations — specifically large health plans, self-insured employers with 500+ employees, and multi-facility hospital and health systems.
- The company's Fortune 500 enterprise client retention rate exceeds 90%, and it works with over 50% of Fortune 500 employers and more than 100 U.S. health plans.
Key Differentiators
- Teladoc positions itself as the only company offering a comprehensive, integrated whole-person virtual healthcare solution spanning wellness, acute care, chronic disease management, mental health, and complex specialty needs on a single platform — a breadth no single competitor matches.
- Its Livongo chronic disease management platform provides clinically validated A1C reductions and hospitalization decreases, and the company reports over 20% reduction in ER visits for clients.
Industries Served
- Teladoc Health serves an exclusively healthcare-focused client base, with its Integrated Care segment selling on a B2B basis to employers (including over 50% of Fortune 500 companies), health plans (100+ U.S. health plan partners), hospitals and health systems (60%+ of the top 100 U.S. hospitals), insurance companies, and financial services companies.
- Internationally, the client base is largely comprised of global financial services firms, health and life insurance companies, and multinational employers.
Service Coverage
- Teladoc Health operates on a global scale, with offices across North America, South America, Europe, Asia-Pacific, and the Middle East.
- The company serves members in more than 175 countries and provides its telehealth services in 26 languages, with international operations headquartered in Barcelona, Spain.
Partnerships
- Teladoc has a major EHR integration partnership with Epic (available in Epic's App Orchard, with single sign-on via MyChart and context-aware linking for embedded video visits), and also integrates with Oracle Cerner, Meditech, Allscripts, athena, and NextGen.
- The company partnered with Microsoft to offer its Solo hospital telehealth platform directly within Microsoft Teams, enabling clinicians to access clinical data without leaving their workflow environment.
Company Size & Ownership
- Teladoc Health was founded in 2002 in Dallas, Texas and is headquartered in Purchase/New York, NY, with approximately 5,500 employees globally.
- The company generated $2.57 billion in revenue in 2024 and approximately $2.53 billion in FY2025 trailing revenue.
Compliance & Certifications
- Teladoc Health holds HIPAA compliance and HITRUST CSF certification, with the six-month HITRUST assessment process requiring 372 unique security controls across areas including malware defense, access control, and security event monitoring.
- Its Condition Management platform is also ISO 27001 certified and undergoes annual PCI-DSS assessments.
Compiled from public sources by VenSearch · Last researched October 14, 2026
Offerings
3 offeringsLivongo Chronic Disease Management
AI-powered chronic disease management for diabetes, hypertension, weight management, and diabetes prevention — connected devices (glucometers, blood pressure cuffs, scales) with personalized AI coaching and clinical escalation. The leading employer-sponsored chronic disease management benefit. Reduces A1C and hospitalizations in clinical studies.
Teladoc Hospital Telemedicine
Telemedicine programs for hospitals — telestroke (remote neurologist consultation for stroke diagnosis and tPA decision), telepsychiatry (ED psychiatric evaluation), and tele-ICU (intensivist oversight of ICU patients overnight). Enables community hospitals to access specialty physician capacity they cannot recruit locally.
Teladoc Virtual Care
On-demand telehealth platform — general medicine, dermatology, behavioral health, and psychiatry visits via video or phone 24/7. White-label platform deployed by health plans (Aetna, UnitedHealth, Blue Cross), large employers, and health systems as their telehealth benefit. 85M+ members globally.
Considering Teladoc Health?
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