Teleira
Procurement partnerAbout
Teleira provides an operational communications continuity platform that keeps voice, emergency, and notification systems running during outages, carrier failures, and disasters. The platform combines cloud voice routing, satellite connectivity, mass notification, and emergency call delivery in a single layer that works alongside existing phone systems and infrastructure. It serves industries including healthcare, hospitality, education, and enterprise where communication downtime carries signifi...
Details
Website
teleira.comOfferings
4 active
VenSearch Intelligence
Ideal Customer
- Teleira's sweet spot appears to be mid-market to enterprise organizations — particularly those with multiple locations, complex communications infrastructure, and life-safety or regulatory obligations that cannot tolerate communication downtime.
- Hospitals, healthcare systems, school districts, hotel chains, government emergency operations centers, and multi-site businesses are the most prominently targeted customer types.
Key Differentiators
- Teleira positions itself as the only provider offering its specific combination of satellite, cloud, and mass notification services in a single integrated resiliency platform — a capability set it claims was patented between 2012 and 2017 with no direct equivalents in the market.
- The company markets automatic failover in under 60 seconds during terrestrial infrastructure failures, and uniquely enables existing desk phones to function as satellite phones without replacing equipment.
Industries Served
- Teleira serves healthcare (hospitals, clinics, and healthcare systems that must meet CMS emergency preparedness rule requirements), education (K-12 and higher education campuses needing mass notification and backup communications), hospitality (hotels and hospitality venues requiring guest and staff communication continuity), government and public safety (Public Safety Answering Points and Emergency Operations Centers requiring E911 compliance under NENA/APCO standards), and general business enterprises.
- The healthcare vertical appears to be the most prominently marketed, with dedicated pages and testimonials from healthcare system emergency management directors.
Service Coverage
- Teleira operates primarily within the United States, headquartered at 14901 S. Heritagecrest Way, Suite B, Bluffdale, Utah 84065, with a presence noted in both Utah and Tennessee.
- The company's solutions are positioned for nationwide deployment across the U.S., serving organizations ranging from individual facilities to large multi-location enterprises.
Partnerships
- Teleira is listed in the AppDirect catalog, suggesting some degree of marketplace or channel distribution participation.
- The company previously operated under the name Telecom Recovery and appears in the Aerocominc.com provider directory, indicating reseller or agent relationships in the telecom channel.
Company Size & Ownership
- Teleira was founded in 2006 by Jim Gledhill and Timothy Ruff, who were seasoned telecommunications veterans.
- The company is small, with most sources reporting fewer than 25 employees and annual revenue under $5 million.
Compliance & Certifications
- Teleira's Resilient 911 product is specifically aligned with APCO/NENA ANS 1.102.3-2020 Emergency Communications Center Service Capability Criteria, and the solution also supports FCC Communications Security, Reliability, and Interoperability Council (CSRIC) compliance standards.
- The company's satellite-based services were patented between 2012 and 2017, representing proprietary intellectual property in the communications resiliency space.
Compiled from public sources by VenSearch · Last researched October 14, 2026
Offerings
4 offeringsResilient 911
A public safety communications product that guarantees emergency call delivery and E911 compliance for life-safety lines. It ensures that 911 access and emergency calling obligations are continuously met even during carrier failures or network outages.
VoiceCast
A mass notification and broadcast messaging system that sends voice, SMS/text, and email messages to individuals, small groups, or thousands of recipients within minutes. It supports everyday business communications as well as emergency scenarios such as evacuations and lockdowns, and can be triggered from a web portal, mobile device, or toll-free phone call. Features include unlimited directories and groups, advanced polling, drag-and-drop interface, toll-free hotlines, and Boomerang functionality to pull recipients into on-demand conference calls.
VoiceShield Cloud
Cloud-based call routing and virtual PBX platform that keeps phone lines live through local failures without requiring any on-premise equipment. Calls are managed by the cloud platform and delivered to alternative devices such as cell phones or other locations, with features including auto attendant, hunt groups, find me/follow me, uniform call distribution, voicemail to email, and a web-based controller for real-time rerouting of thousands of phone numbers during outages.
VoiceShield Satellite
Satellite-backed voice continuity solution that maintains communications when terrestrial networks are completely down. It provides an alternate path via satellite so that existing phone systems and numbers remain in service through regional outages or infrastructure failures.
Considering Teleira?
Our team will work with you to determine if Teleira is the right fit for your organization. From research and assessment through procurement negotiation and ongoing vendor management — we handle the entire process at no cost to you.