Telnyx
Procurement partnerAbout
Telnyx is a licensed carrier that owns its own private global network, edge compute infrastructure, and GPUs, providing a unified platform for running AI inference, deploying voice AI agents, and reaching people and machines via voice, messaging, and wireless. The company offers over 50 programmable communications and AI primitives — including Voice API, SIP Trunking, SMS, IoT SIM, Speech-to-Text, Text-to-Speech, and LLM inference — all under one control plane and one bill. Telnyx serves 14,000+...
Details
Website
telnyx.comOfferings
45 active
VenSearch Intelligence
Ideal Customer
- Telnyx's API-first, developer-centric platform is best suited for software companies, startups, and digital-native businesses that have in-house engineering resources and need programmable voice, messaging, and AI communications.
- Third-party data shows a majority of Telnyx's customers are small businesses (under 50 employees), though the platform serves companies across the full size spectrum — from freelancers to global enterprises — with particular strength among SaaS/ISV providers, CPaaS builders, contact centers migrating from legacy providers like Twilio, and AI companies deploying voice agents.
Key Differentiators
- Telnyx's primary differentiator is full vertical integration — it owns and operates its private MPLS fiber backbone, carrier licenses, PSTN interconnects, GPU infrastructure, and edge compute, eliminating the reseller dependencies that characterize most CPaaS competitors.
- This infrastructure-first ownership enables sub-200ms voice AI response times, A-level STIR/SHAKEN attestation as the originating carrier, in-region GPU processing for data sovereignty, and a single contract/compliance boundary across all 50+ platform primitives.
Industries Served
- Telnyx serves a wide range of industries, with Bloomberg specifically citing healthcare, retail, e-commerce, logistics, transportation, travel, hospitality, and financial services.
- The company has dedicated solution pages and HIPAA-eligible infrastructure for healthcare and telehealth, and compliance tooling targeting contact centers subject to PCI DSS, HIPAA, TCPA, and GDPR.
Service Coverage
- Telnyx operates as a true global carrier, offering services across 222 countries and territories, with voice and numbering coverage in 140+ countries and 2-way voice now active in 80 countries.
- The company maintains 25+ private points of presence (PoPs) on a privately owned MPLS backbone spanning four continents, with PoP-to-PoP round-trip latency under 200ms.
Partnerships
- Telnyx is a certified Microsoft Operator Connect provider supporting Teams Phone PSTN calling in 65+ countries, and is listed in the Zoom Phone Provider Exchange as an official telephony partner.
- The company has established a formal Telnyx Partner Program with value-added distributors including Telarus (North America), CommsPlus (ANZ), Synopsis (MENA), xeoTECH (Nordics), and others.
Company Size & Ownership
- Telnyx was founded in 2009 by CEO David Casem and COO Ian Reither, initially as a call-center consultancy before evolving into a licensed global carrier.
- Employee counts across sources range from approximately 341 (PitchBook) to 412 (Tracxn as of August 2026), with ZoomInfo estimating annual revenue at approximately $112.3 million.
Compliance & Certifications
- Telnyx holds ISO/IEC 27001:2022 (Information Security Management System), ISO/IEC 27701:2019 (Privacy Management System), SOC 2 Type I and Type II (covering Security, Availability, and Confidentiality), SOC 3, and PCI DSS certifications.
- The company is also GDPR and CCPA compliant, and provides HIPAA-eligible infrastructure with a Business Associate Addendum (BAA) available at no extra charge on every plan.
Compiled from public sources by VenSearch · Last researched October 14, 2026
Offerings
45 offeringsAgent Browser
A developer API that gives AI agents controlled access to a real browser, with each session running in an isolated Kubernetes pod that enforces a per-session domain allowlist via a fail-closed egress proxy. Agents interact through nine defined actions (navigate, observe, click, fill, select, press, scroll, wait_for, screenshot) and read the page accessibility tree rather than raw HTML. Currently in developer preview and uses the same Telnyx API key as other platform products.
AgentSDK
An SDK for building AI agents with persistent state and memory, scheduled tasks, and direct bindings to Telnyx communications APIs including voice, messaging, and inference. Agents built with AgentSDK run on Telnyx Edge Compute at points of presence alongside the media plane. It is one of the 50 primitives available on the Telnyx control plane.
Branded Calling
A branded calling service listed as an identity primitive on the Telnyx control plane that enhances outbound call presentation. It is available alongside Deepfake Detection, Verify API, Number Lookup API, and Number Reputation under the same API key and bill. It is one of the 50 primitives on the Telnyx platform.
Cloud VPN
A cloud VPN service listed as a distinct network primitive on the Telnyx control plane alongside Virtual Cross Connects, Global IP, and wireless products. It is one of the 50 primitives on the Telnyx platform available under a single API key and bill. It supports private network connectivity for AI and communications workloads.
CloudFS
An edge storage primitive that provides filesystem-mount access to files stored in Telnyx Object Storage. CloudFS runs at Telnyx PoPs as part of the edge compute runtime alongside Functions, KV, SQLDB, and StatefulActors. It is one of the 50 primitives on the Telnyx control plane.
Contact Center Solution
An end-to-end contact center infrastructure solution combining Telnyx's licensed carrier network, Voice AI agents, STT, TTS, and LLM inference on a single private network under one contract. The solution covers intake and triage, escalation with context, after-hours overflow, and outbound callbacks with A-level STIR/SHAKEN attestation and claimed 20-30% higher answer rates versus multi-vendor stacks. It can be deployed underneath existing CCaaS platforms such as Talkdesk, Genesys, and UJET as the underlying SIP carrier.
Conversation Relay
A communications primitive listed on the Telnyx control plane as part of the voice and messaging stack. It is listed alongside Voice API, SIP Trunking, TeXML, and WebRTC as one of the 50 primitives available on the platform. It can be combined with other Telnyx primitives under one API key and bill.
Deepfake Detection
A deepfake detection service listed as an identity primitive on the Telnyx control plane alongside Branded Calling, Verify API, Number Lookup API, and Number Reputation. It is available under the same API key and bill as other Telnyx communications and AI products. It is one of the 50 primitives on the Telnyx platform.
Email API
A programmable email sending service available as a distinct channel on the Telnyx platform under the same API key and bill as voice, messaging, and AI primitives. It is listed as one of the 50 communications primitives on the Telnyx control plane. It can be combined with other channels for omnichannel agent or notification workflows.
Embeddings API
An API that converts documents stored in Telnyx Cloud Storage into vector embeddings for use in semantic search, contextual inference, and AI workflows. Uses dedicated infrastructure and OpenAI-compatible APIs to power scalable embeddings, enabling users to build vector databases for RAG and other AI applications. Pricing is at $0.00005 per 1K tokens, claimed to be up to 90% cheaper than OpenAI.
eSIM
An eSIM product available through Telnyx's mobile core and private wireless infrastructure. It is listed as a distinct network primitive on the Telnyx control plane alongside IoT SIM Card, Private Wireless Gateways, and Mobile Voice. It is one of the 50 primitives on the Telnyx platform.
Fax API
A programmable fax service available as a distinct communication channel on the Telnyx platform. It is listed as one of the communications primitives on the Telnyx control plane alongside Voice API, SMS, MMS, RCS, Email, and WhatsApp. It can be combined with other primitives under one account and one bill.
Functions (Edge Compute)
A service for deploying containerized applications with custom dependencies at Telnyx points of presence (PoPs) rather than in a distant cloud region. Functions run code at the network edge, enabling low-latency access to Telnyx communications and inference APIs. It is part of the Telnyx Edge Compute layer, which also includes StatefulActors, KV, SQLDB, and Object Storage.
Global IP
A global IP networking service listed as a distinct network primitive on the Telnyx control plane alongside Virtual Cross Connects, Cloud VPN, and wireless products. It is one of the 50 primitives available on the Telnyx platform. Telnyx operates a private global backbone with 25+ points of presence and under 200ms round-trip time between PoPs.
Global Numbers
Programmable phone number provisioning covering 140+ countries, including local, toll-free, and short-code numbers with support for number porting. Numbers can be provisioned via API and are carried on Telnyx's licensed carrier network, with local numbers available at $1 per month per the published pricing. Number porting from the US and Canada is free and takes hours.
Inference API
A serverless LLM inference service running a curated library of open-weight models on Telnyx-owned GPUs with OpenAI-compatible endpoints, in-region deployment across Americas, Europe, MENA, and APAC, and zero data retention. Supports three service tiers — Default, Priority (for low-latency interactive workloads), and Flex (lowest cost for background tasks) — with autoscaling and per-token billing. Models include offerings from z.ai (GLM series), DeepSeek, Kimi, MiniMax, Qwen, and Gemma, priced at up to 75% less than proprietary alternatives.
IoT SIM Card
An IoT SIM card product for connecting devices to Telnyx's mobile core and private wireless network. It is listed as a distinct network primitive on the Telnyx control plane alongside eSIM, Private Wireless Gateways, and Mobile Voice. It is one of the 50 primitives available on the platform and is priced on a per-product basis.
KV (Key-Value Store)
An edge key-value store with TTL support for storing session context so agents can read it across channels. KV runs at Telnyx PoPs alongside other edge compute primitives and is accessible from Functions and StatefulActors. It is one of the storage and data primitives on the Telnyx control plane.
LiveKit on Telnyx
A LiveKit integration running on Telnyx edge infrastructure, listed as an edge compute primitive on the Telnyx control plane. It is one of the 50 primitives available on the platform and can be combined with Telnyx's communications and AI products. It enables real-time video and audio applications on Telnyx's private network.
Meeting API (MeetingBot)
An API-first primitive that enables AI agents to programmatically join Zoom, Google Meet, Microsoft Teams, and Webex meetings as a bot participant to transcribe, speak, inject chat messages, and generate post-meeting summaries and action items. Live transcription is powered by Telnyx STT with speaker labels and timestamps, and speech playback uses Telnyx TTS. Post-meeting artifacts are generated by Telnyx Inference; the product is currently in beta.
Microsoft Teams Integration
A communications integration connecting Telnyx's carrier voice services to Microsoft Teams, listed as a distinct primitive on the Telnyx control plane under the communications category. It is one of the 50 primitives available on the platform and can be combined with other Telnyx voice and AI products under one API key and bill.
Missions
An edge compute primitive listed on the Telnyx control plane alongside Functions, StatefulActors, KV, SQLDB, CloudFS, Inference, AgentSDK, Embeddings API, LiveKit, and Object Storage. It is one of the 50 primitives available on the Telnyx platform under a single API key and bill. No further detail beyond the name and category is explicitly stated on the pages reviewed.
MMS API
A programmable API for sending multimedia messages (MMS) as part of the Telnyx messaging stack. It is listed as a distinct primitive alongside SMS API, RCS, and WhatsApp Business on the Telnyx control plane. It can be combined with other communications primitives under one bill.
Mobile Voice
A mobile voice service available through Telnyx's licensed carrier network and mobile core. It is listed as a distinct network primitive on the Telnyx control plane alongside IoT SIM Card, eSIM, and Private Wireless Gateways. It is one of the 50 primitives on the Telnyx platform.
Number Lookup API
A number lookup API listed as an identity primitive on the Telnyx control plane alongside Deepfake Detection, Branded Calling, Verify API, and Number Reputation. It is available under the same API key as other Telnyx communications and AI products. It is one of the 50 primitives on the Telnyx platform.
Number Reputation
A number reputation service listed as an identity primitive on the Telnyx control plane. It is available under the same API key and bill as other Telnyx communications products. Ensurity Group is cited as a customer using SIP Trunking, Number Lookup, and Voice AI Agents across 20 million calls per year across 14 companies.
Object Storage
S3-compatible object storage for application data including recordings and model artifacts, running at Telnyx PoPs. It is part of the Edge Compute fabric and can be accessed via CloudFS as a filesystem mount. The product is also used as the underlying storage layer for the Embeddings API.
Private Wireless Gateways
Private wireless gateway infrastructure listed as a distinct network primitive on the Telnyx control plane alongside IoT SIM Card, eSIM, Mobile Voice, Virtual Cross Connects, Cloud VPN, and Global IP. Telnyx operates its own mobile core as a licensed carrier, enabling connected fleet and private wireless use cases. It is one of the 50 primitives on the Telnyx platform.
RCS
Rich Communication Services (RCS) messaging available as a programmable channel through the Telnyx platform. It is listed as a distinct messaging primitive alongside SMS, MMS, and WhatsApp Business on the Telnyx control plane. It can be combined with other communications channels under one bill and one API key.
SIP Trunking
Carrier-grade SIP trunking service delivered over Telnyx's private global backbone, enabling businesses to connect their PBX, UCaaS, or contact center platforms to the PSTN. Telnyx originates calls as a licensed carrier in 45+ countries, providing A-level STIR/SHAKEN attestation and local caller identity. It can be placed underneath existing CCaaS platforms such as Talkdesk, Genesys, and UJET without requiring changes to software above.
SMS API
A programmable SMS API supporting outbound messaging with 10DLC, short code, and alphanumeric sender ID options for compliance and deliverability. Outbound SMS is priced at $0.004 per message according to published pricing on the homepage. It is one of the messaging primitives on the Telnyx control plane.
Speech-to-Text API (STT Router)
A unified speech-to-text API router that provides access to multiple ASR engines — including Telnyx native (Whisper Large-V3-Turbo), Deepgram Nova 2, Deepgram Nova 3, Deepgram Flux, Google STT, Azure STT, AssemblyAI, xAI Grok STT, Soniox, NVIDIA Parakeet, Speechmatics, and Cohere Arabic STT — through a single API integration. Transcription is co-located with telephony infrastructure to eliminate extra network hops, and supports 100+ languages across engines. Pricing starts at $0.015 per minute with volume-based discounts available.
SQLDB
A serverless SQLite database for edge functions that provides relational state without requiring a separate database to manage. SQLDB runs at Telnyx PoPs as part of the edge compute stack alongside KV, Object Storage, CloudFS, and StatefulActors. It is one of the 50 primitives available on the Telnyx control plane.
StatefulActor
An edge compute primitive where each entity has a persistent instance whose state survives restarts and calls run one at a time, enabling stateful agent orchestration at the PoP. StatefulActors are used to maintain context across voice AI sessions, including STT, LLM inference, and TTS turns. They are part of the Telnyx edge runtime alongside Functions, KV, SQLDB, and Object Storage.
TeXML
A TwiML-compatible XML-based call control language that allows existing TwiML applications to run on Telnyx infrastructure without code rewrites. TeXML is one of the migration steps Telnyx recommends for contact center customers moving from other providers. It is listed as a distinct communications primitive on the Telnyx control plane.
Text-to-Speech API
A unified TTS API gateway providing access to 3,900+ voices across 80+ languages from Telnyx-native models and third-party providers including ElevenLabs, AWS Polly, Azure Speech, xAI Grok TTS, MiniMax, MurfAI, Resemble AI, Inworld, Qwen3TTS, and Fish Audio. Supports REST generation, WebSocket streaming, and direct in-call playback within Voice API and TeXML call flows. Pricing starts at $3 per million characters with no seat fees or annual commitments.
Verify API
A programmable identity verification API listed as one of the identity primitives on the Telnyx control plane alongside Deepfake Detection, Branded Calling, Number Lookup API, and Number Reputation. It is available under the same API key and bill as other Telnyx communications and AI products. It is one of the 50 primitives on the Telnyx platform.
Virtual Cross Connects
A network connectivity primitive enabling virtual cross-connects between Telnyx infrastructure and customer or partner networks. It is listed as a distinct network primitive on the Telnyx control plane alongside Cloud VPN, Global IP, IoT SIM, eSIM, Private Wireless Gateways, and Mobile Voice. It is one of the 50 primitives on the Telnyx platform.
Voice AI Agents
A full-stack platform for building and deploying inbound and outbound voice AI agents that run telephony, speech-to-text, LLM inference, and text-to-speech on one private carrier network. Agents support 80+ languages, sub-200ms response times, and A-level STIR/SHAKEN attestation. Priced at $0.05 per minute all-in, including STT, TTS, and orchestration.
Voice API
A developer-friendly API for deploying programmable voice communication experiences with scalable infrastructure built for global voice applications. It supports call control, IVRs, SIP trunking, TeXML, WebRTC, Conversation Relay, and fax, and integrates with Microsoft Teams and Zoom Phone. Pricing and coverage span 140+ countries on Telnyx's licensed carrier network.
Voice Design Lab
A tool for creating custom AI voices for brand use by designing a voice from a text prompt, cloning from audio recordings, or dubbing an existing voice into another language. Custom voices can be deployed across AI Assistants, Call Control, IVRs, and the TTS WebSocket using the same voice ID across all surfaces. Voices are stored and served on Telnyx infrastructure with no separate provider integration required.
Web Search API
An API for AI agents that enables web search, page content fetching, and deep research through four endpoints: web search, page content retrieval (returning HTML or Markdown), research task creation, and research task polling. Uses the same Telnyx API key as other platform products with no separate search provider account required. Supports parameters like domain allowlists, freshness controls, and background research mode with citation output.
WebRTC
A WebRTC capability enabling browser and mobile-based voice communication as part of the Telnyx communications stack. It is listed as a distinct primitive on the Telnyx control plane alongside Voice API, SIP Trunking, and TeXML. Telnyx operates WebRTC/Voice API fabric at its global points of presence.
WhatsApp Business API
A programmable WhatsApp Business messaging channel available through the Telnyx platform under the same API key and bill as other communications primitives. It is listed alongside SMS, MMS, and RCS as part of the Telnyx messaging stack. It is one of the 50 primitives on the Telnyx control plane.
Zoom Phone Integration
A communications integration connecting Telnyx's carrier voice services to Zoom Phone, listed as a distinct primitive on the Telnyx control plane under the communications category. It is one of the 50 primitives available on the platform and can be combined with other Telnyx voice and AI products under one API key and bill.
Considering Telnyx?
Our team will work with you to determine if Telnyx is the right fit for your organization. From research and assessment through procurement negotiation and ongoing vendor management — we handle the entire process at no cost to you.