The IVR Voice
Procurement partnerAbout
IVR Voice is the professional voice talent service of Allison Smith, an international voice talent whose voice appears on telephone systems globally for major companies and telephony applications. The company provides voice-over recordings for IVR phone systems, eLearning modules, broadcast media, and a wide range of automated phone applications. Services include custom IVR scripting, voicing, engineering, and producing voice applications for industries such as medical, insurance, and retail.
Technology Categories
Details
Website
theivrvoice.comOfferings
7 active
VenSearch Intelligence
Ideal Customer
- The IVR Voice serves a broad spectrum of customer sizes, from small and mid-market businesses to Fortune 500 enterprises and government agencies.
- Allison Smith has explicitly stated she has voiced IVR systems for both enterprise carriers and small mom-and-pop businesses.
Key Differentiators
- The IVR Voice's primary differentiator is Allison Smith herself—she is widely recognized as one of the most ubiquitous telephone voices in North America and globally, serving as the default pre-installed voice for Asterisk, FreePBX, Grandstream, and FreeSwitch, meaning her voice is already familiar to millions of callers.
- She offers same-day or next-day turnaround from a professional digital studio, custom IVR scripting in addition to voicing, and a single consistent voice across all telephone touchpoints.
Industries Served
- The IVR Voice serves a wide range of industries including healthcare and medical/dental practices, retail, insurance, financial services (telephone banking), pharmaceuticals, technology, aerospace/government (NASA/Kennedy Space Center), hospitality (Royal Caribbean, Marriott, Holland America, Carnival), automotive (Toyota), consumer goods, and telecommunications.
- Specific verticals with dedicated service pages include medical IVR, retail IVR, and insurance IVR.
Service Coverage
- The IVR Voice operates internationally, serving clients across North America and globally.
- Allison Smith is described as an internationally-recognized voice talent whose recordings are heard on telephone systems worldwide, including for major U.S. carriers, Canadian telecoms, and multinational corporations.
Partnerships
- The IVR Voice has notable technology platform relationships including serving as the default voice of the Asterisk open-source PBX (maintained by Sangoma/Digium), the FreePBX distribution (where her voice is pre-installed and purchasable via the Sangoma/FreePBX Store), and Grandstream's IP-PBX platform.
- She is a Certified FreePBX Partner.
Company Size
- The IVR Voice is a very small, boutique operation.
- ZoomInfo lists the company as having fewer than 25 employees, and Crunchbase estimates 11–50 headcount, though in practice the company appears to be essentially a solo practitioner enterprise centered on founder and CEO Allison Smith.
Ownership
- The IVR Voice is a privately held, founder-owned sole proprietorship or small private company.
- Allison Smith (BFA, University of Calgary, 1986) is the founder, CEO, and primary (and likely only) voice talent.
Compliance & Certifications
- No formal compliance certifications such as SOC 2, HIPAA, PCI-DSS, FedRAMP, or ISO 27001 are publicly documented or claimed by The IVR Voice.
- The company's AI Rider contractual addendum explicitly prohibits clients from using recordings for AI voice cloning, machine learning, or third-party AI applications without explicit consent, functioning as a contractual IP-protection mechanism rather than a regulatory compliance framework.
Compiled from public sources by VenSearch · Last researched October 14, 2026
Offerings
7 offeringsAI Rider
A distinct offering listed in the navigation of Allison Smith's services, described as an add-on or rider related to AI usage of her voice talent work. Specific details are not elaborated on the pages provided.
Custom IVR Scripting
Allison Smith writes custom IVR prompt scripts tailored to a company's brand and messaging, telling the company's story professionally and cohesively. Scripts are designed to be fluid, easy to use, and prioritize the customer's time and patience.
IVR Insurance
Professional voice-over services tailored for insurance industry IVR and telephone systems. Custom scripted prompts are produced to meet the communication needs of insurance companies' automated phone interactions.
IVR Medical
Professional voice-over services specifically tailored for medical industry telephone systems and IVR applications. Allison Smith provides custom prompts for automated medical appointment reminders and related healthcare phone system needs.
IVR Retail
Professional voice-over services tailored for retail industry telephone systems and IVR applications. Custom prompts are created and voiced to represent retail brands professionally and cohesively.
IVR Voice Recording and Production
Allison Smith voices, engineers, and produces IVR and telephone system audio including auto attendant, on-hold messaging, call center prompts, and conference prompts, all delivered in a consistent professional voice. Recordings are digital, clean, and compatible with any existing telephone system, with easy updates and seamless integration.
Vocal Coaching
Vocal coaching service offered by Allison Smith as part of her professional voice talent offerings. This service is listed distinctly alongside IVR voice services on the site.
Considering The IVR Voice?
Our team will work with you to determine if The IVR Voice is the right fit for your organization. From research and assessment through procurement negotiation and ongoing vendor management — we handle the entire process at no cost to you.