The Solutions Team
About
The Solutions Team (TST) is a flat-fee managed IT service provider specializing in healthcare and compliance-driven industries, serving clients across 41 states nationwide. Founded in 2007, TST provides managed IT, cybersecurity, cloud services, data protection, disaster recovery, and business VoIP communications. The company primarily serves specialty healthcare practices, dental offices, legal firms, and other professional organizations with proactive, fixed-price IT management.
Details
VenSearch Intelligence
Ideal Customer
- TST's sweet spot is the small-to-mid-market specialty healthcare or dental practice — typically a single- or multi-location practice with a handful of providers and staff who lack an internal IT department.
- Client examples include multi-location oral surgery groups, ENT clinics, and specialty practices like Sound Health Services (an 11-location ENT group).
Key Differentiators
- TST's core differentiator is its intentional vertical focus — it serves almost exclusively specialty healthcare and dental practices, which gives it deep domain knowledge in HIPAA compliance, specialty clinical software, and the operational rhythms of medical practices.
- Its flat-fee, fully managed model (no hourly billing, no project fees, no equipment markups) aligns its financial incentives with client uptime rather than client problems.
Industries Served
- TST specializes almost exclusively in specialty healthcare and specialty dental practices, with explicit vertical focus areas including Oral and Maxillofacial Surgery (OMS), ENT, OBGYN, Orthopedics, Dermatology, General Surgery, and Facial and Plastics.
- Secondary verticals include legal and construction firms.
Service Coverage
- The Solutions Team (TST) is a nationwide Managed Service Provider headquartered in Flowood, Mississippi, serving clients in 43 states across the continental United States.
- The company has grown from a regional provider to a national footprint, with field office presence noted in Gulfport, MS, Jackson, MS, and Memphis, TN, supplemented by a partner network called 'The Tech Collective' to extend geographic reach further.
Partnerships
- TST's most clearly documented technology partnerships at the staff/certification level include ConnectWise (ACE-certified), Datto (TS2-certified), and Zultys (certified for its VoIP platform, which underpins TST Voice).
- The company's Tech Collective partner program references engineer expertise across Microsoft 365, Azure, AWS, VMware, Hyper-V, and cybersecurity platforms, suggesting active reseller or usage relationships with these vendors.
Company Size & Ownership
- TST was founded in 2007 by Todd Gooden and is currently estimated to have between 28–50 employees, with most third-party sources placing headcount in the 11–50 range.
- Revenue estimates vary widely across data sources (from under $5M to $10–25M), but the most credible recent figure points to approximately $3–6M in annual revenue, consistent with 151% growth from 2022 to 2025 as reported on the 2026 Inc. 5000.
Compliance & Certifications
- TST publicly emphasizes HIPAA compliance as a core competency, providing compliance support, employee education, and proactive monitoring tailored to healthcare and specialty dental environments.
- No publicly verifiable SOC 2, ISO 27001, PCI-DSS, or FedRAMP certifications were found in research.
Compiled from public sources by VenSearch · Last researched October 14, 2026
Offerings
5 offeringsCloud Services, Data Protection, & Disaster Recovery
A fully managed cloud and data protection service that includes secure cloud hosting, automated backups, and business continuity planning to minimize downtime and protect against data loss or cyber threats. TST provides cloud migration support, infrastructure modernization, and disaster recovery strategy using multi-million-dollar, high-redundancy data centers. The service ensures critical data remains secure, compliant, and accessible 24/7 from any device.
Comprehensive IT
A complete managed IT solution that handles all aspects of a business's technology needs under a flat monthly fee. TST takes a proactive approach to IT management, eliminating downtime surprises and keeping businesses compliant with evolving security standards. The service is designed so clients can focus on running their business rather than managing IT.
Cybersecurity Services
A cybersecurity service that includes proactive monitoring, compliance support, and employee education designed to prevent data breaches. The service is aimed at protecting sensitive business data and keeping organizations compliant with security standards. It is particularly focused on healthcare and compliance-driven industries.
Device as a Service
A hardware-as-a-service offering that provides businesses with modern technology devices under a predictable pricing model. It is designed to deliver consistent performance without the upfront costs of purchasing hardware outright. The service gives clients access to up-to-date technology with stable, manageable monthly costs.
TST Voice | Business VoIP Telecommunications Services
A business VoIP and telecommunications service branded as TST Voice that provides reliable business communication solutions. It is designed to keep businesses connected through a VoIP phone system. The service is offered as part of TST's broader suite of managed technology solutions.
Considering The Solutions Team?
Our team will work with you to determine if The Solutions Team is the right fit for your organization. From research and assessment through procurement negotiation and ongoing vendor management — we handle the entire process at no cost to you.