TigerConnect
About
Gartner Magic Quadrant Leader for Clinical Communication and Collaboration (2025) — the most widely deployed clinical communication platform for US hospitals and health systems. TigerConnect replaces hospital pagers, unencrypted SMS, and phone trees with role-based secure messaging, video, voice, alarm management, and AI-orchestrated care team workflows. Role-based routing delivers messages to "on-call cardiologist" or "charge nurse 4 North" without the sender needing to know who is on duty. Int...
Details
VenSearch Intelligence
Ideal Customer
- TigerConnect's sweet spot is mid-market to enterprise acute care hospitals and health systems, particularly those with multi-facility or multi-state footprints seeking to consolidate fragmented communication tools.
- Documented enterprise customers include Geisinger Health System, CommonSpirit Health, LifePoint, Temple Health, RWJBarnabas Health, and the University of Maryland Medical Center — organizations typically with hundreds to thousands of beds and complex clinical workflows.
Key Differentiators
- TigerConnect differentiates itself as the only platform in healthcare clinical communication that combines a consumer-grade user experience with enterprise-grade security, clinical workflow automation, and deep EHR integration across a single unified platform spanning messaging, voice, video, alarm management, scheduling, patient engagement, nurse call, smart room, and operator console.
- It was named a Leader in the Gartner Magic Quadrant for Clinical Communication and Collaboration for two consecutive years (2023 and 2024), positioning highest on Ability to Execute among all 11 vendors evaluated in 2024.
Industries Served
- TigerConnect is exclusively focused on the healthcare industry, with no publicly documented presence in financial services, legal, education, government, or retail.
- Within healthcare, it serves acute care hospitals, health systems and IDNs, ambulatory surgery centers, home health and hospice providers, skilled nursing facilities, behavioral health organizations, dialysis centers, and physician practices.
Service Coverage
- TigerConnect operates primarily across the United States, serving nearly 6,000 healthcare organizations as of late 2026, with over 1 million care team members on the platform.
- The company has documented at least some international presence, including SingHealth — the national health system of Singapore — which adopted TigerConnect during the COVID-19 outbreak.
Partnerships
- TigerConnect maintains an active partner ecosystem spanning resellers, GPOs, and clinical technology integrations.
- Authorized reseller partners include SHI International, Connection (formerly PC Connection), and Zones, all operating within the U.S. healthcare market.
Company Size & Ownership
- TigerConnect was founded in 2010 (originally as TigerText, rebranded in 2018) and currently employs approximately 300–336 people based on multiple third-party data sources.
- The company has raised a total of approximately $426–$434 million across seven funding rounds, with estimated annual revenue in the range of $50–$60 million, though some sources cite figures as high as $57.8 million.
Compliance & Certifications
- TigerConnect is HIPAA-compliant and holds HITRUST CSF Certified status, which validates its security posture for handling protected health information (PHI).
- Its trust center lists additional certifications including CCPA compliance, SOC 2, ISO 27001, GDPR, PCI, FedRAMP, and CSA STAR Level 1 compliance.
Compiled from public sources by VenSearch · Last researched October 14, 2026
Offerings
3 offeringsTigerConnect Alarm Management
Reduces alarm fatigue by intelligently routing clinical alarms (patient monitoring, nurse call, lab critical values) to the right staff member rather than broadcasting to all devices. Configurable escalation workflows ensure critical alarms are acknowledged within defined response windows — a Joint Commission requirement.
TigerConnect Clinical Communication Platform
Core secure messaging, voice, and video platform for hospital care teams — encrypted, role-based, and integrated with EHR and scheduling systems. Replaces pagers with intelligent message routing that follows on-call schedules, escalates unanswered messages, and provides read receipts and priority flags for critical communications. HIPAA-compliant with message auto-expiration and remote wipe.
TigerConnect Patient Engagement
HIPAA-compliant patient-facing messaging for appointment reminders, pre-visit instructions, post-discharge follow-up, and chronic disease management outreach. Patients engage via SMS without needing a patient portal login — meeting patients where they are rather than requiring app adoption.
Considering TigerConnect?
Our team will work with you to determine if TigerConnect is the right fit for your organization. From research and assessment through procurement negotiation and ongoing vendor management — we handle the entire process at no cost to you.