UKG
Procurement partnerAbout
UKG is an American multinational technology company formed in 2020 through the merger of Ultimate Software and Kronos Incorporated, specializing in human capital management (HCM), payroll, HR service delivery, and workforce management solutions. The company serves organizations of all sizes across dozens of industries worldwide, helping them manage HR processes, payroll, scheduling, time and attendance, and employee experience. UKG is headquartered in both Lowell, Massachusetts and Weston, Flori...
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Details
Headquarters
Lowell, Massachusetts
Website
ukg.comFounded
2020
Company size
10000+ employees
Offerings
14 active
VenSearch Intelligence
Ideal Customer
- UKG's product portfolio is explicitly segmented by company size: UKG Ready targets SMB and mid-market organizations with 50–2,500 employees (sweet spot: 200–1,000), while UKG Pro targets mid-to-large enterprises with 1,000–25,000+ employees.
- UKG Pro Workforce Management (formerly Dimensions) is purpose-built for complex enterprise and global organizations, and UKG One View targets multinational organizations managing payroll across multiple countries.
Key Differentiators
- UKG's primary competitive differentiator is the breadth and depth of its unified 'Workforce Operating Platform,' which combines HCM, payroll, workforce management, and workplace culture in a single AI-powered suite backed by what it claims is the world's largest collection of workforce data — serving 80,000+ organizations and 45 million users.
- A unique market differentiator is its ownership of Great Place to Work Institute, enabling UKG to embed three decades of workplace culture research and Trust Index survey data directly into its HCM analytics via the UKG Great Place To Work Hub.
Industries Served
- UKG serves a broad and explicitly segmented set of industries with tailored solutions, including healthcare (100% of Fortune 500 Healthcare organizations, 87 of the 100 largest U.S. hospital systems), retail (77% of Fortune 1000 Retail companies), manufacturing (70% of Fortune 500 Manufacturing companies, 9 of the top 10 automakers globally), hospitality and food service (77% of Fortune 1000 companies in the segment), public sector (all 50 U.S. states, including federal government, police, fire/EMS, K-12, and higher education), logistics and distribution (80% of Fortune 500 Transportation and Distribution companies), and financial services (banking, credit unions, insurance).
- Additional verticals include casino resorts (served via UKG Virtual Roster Cloud), life sciences, construction, energy, nonprofits, contact centers, and staffing.
Service Coverage
- UKG operates globally, supporting more than 80,000 organizations across 150+ countries and serving tens of millions of employees every day.
- The company maintains dual headquarters in Lowell, Massachusetts and Weston, Florida, with additional physical offices across North America (Atlanta, Montreal), EMEA (London, Amsterdam, Paris, Bracknell UK), and Asia-Pacific (Noida and Pune, India), giving it a presence in all major geographies.
Partnerships
- UKG collaborates with more than 400 technology and services implementation partners within its connected workforce ecosystem.
- Its most strategic technology partnership is with Google Cloud, named Google Cloud's primary AI and data analytics provider; this expanded partnership integrates Google Gemini Enterprise, Gemini models, and BigQuery into UKG's Bryte AI platform, and Google itself uses UKG Pro for its own payroll and workforce management.
Company Size
- UKG was formed on April 1, 2020 through the merger of Ultimate Software (founded 1990) and Kronos Incorporated (founded 1977), creating one of the largest cloud HR and workforce management companies in the world.
- The combined company currently employs approximately 16,000–17,000 people worldwide, with workforce concentration in North America (~49%) and South Asia (~40%, primarily India R&D centers).
Ownership
- UKG is a privately held company with no public listing or stock ticker.
- Hellman & Friedman (H&F), a San Francisco-based private equity firm with ~$107.5 billion in AUM, is the controlling shareholder with an estimated ~50% stake; H&F engineered the 2020 merger after separately acquiring Ultimate Software for approximately $11 billion in 2019 and having previously backed Kronos.
Compliance & Certifications
- UKG holds a robust set of security and compliance certifications, including SOC 1 Type 2, SOC 2 Type 2, SOC 3, ISO/IEC 27001, ISO/IEC 27017 (cloud security), and ISO/IEC 27018 (cloud personal data protection), all available through its public Trust Center.
- UKG supports HIPAA compliance and executes Business Associate Agreements (BAAs) for organizations processing protected health and benefits records within UKG Pro and UKG Ready.
Compiled from public sources by VenSearch · Last researched October 14, 2026
Offerings
14 offeringsUKG Beacon
UKG Beacon is an employee rewards and recognition platform that integrates directly with UKG Ready to deliver intelligent, data-driven employee engagement for small and midsized businesses. It uses workforce data and scheduling insights to prompt managers with real-time recognition opportunities, predictive engagement nudges, and personalized acknowledgements. UKG Beacon integrates with tools like Microsoft Teams and Slack to make recognition a natural part of daily work.
UKG EZCall
UKG EZCall is a cloud-based, automated scheduling solution designed for healthcare providers including physicians, hospitalists, residents, advanced practice nurses, and clinical staff in procedural environments. It uses a rules-based scheduling engine to automate complex call rotations, shift assignments, and OR coverage while supporting mobile access for shift swaps and time-off requests. It is available in variants for physician scheduling and for perioperative and procedural areas.
UKG Great Place To Work Hub
The UKG Great Place To Work Hub is an AI-powered solution that integrates Great Place To Work's Trust Index Survey data with HCM metrics to help organizations assess and improve workplace culture, equity, and trust. It uses generative AI trained on three decades of Great Place To Work research to provide actionable insights and personalized coaching for HR leaders and people managers. The hub is available to UKG Pro customers and helps connect culture improvements directly to business outcomes.
UKG Implementation Services
UKG offers professional implementation services to help organizations deploy UKG software solutions, including planning, configuration, data migration, integration, user acceptance testing, and go-live support. UKG provides experienced project managers and subject matter experts who partner with customers at every stage using a structured implementation methodology. Post-launch support, onboarding resources, and peer forums are also included to help customers sustain long-term success.
UKG InTouch DX
UKG InTouch DX is a next-generation physical timeclock hardware device designed for modern workforces, featuring a large touchscreen, biometric authentication (face recognition and fingerprint), and touchless clock-in via RFID badge. It integrates seamlessly with UKG Pro Workforce Management and UKG Ready to enable accurate timekeeping, collaborative scheduling, regulatory compliance, and real-time employee data access. The device includes an optional UKG TouchFree ID feature for hands-free, contactless employee identification.
UKG One View
UKG One View is a global payroll management solution that simplifies and optimizes multi-country payroll by centralizing data across 160+ countries and 120+ currencies in a single platform. It helps payroll teams automate processes, maintain compliance with local and global rules, and gain real-time visibility into labor costs. It is designed for multinational organizations that work with multiple in-country payroll providers.
UKG Pro
UKG Pro is a comprehensive human capital management (HCM) software suite that combines HR, payroll, talent management, and workforce management into one platform powered by people-first AI. It includes tools for time and attendance, scheduling, HR service delivery, strategic workforce planning, compliance, reporting and analytics, and employee communication. It is best suited for large and enterprise organizations with complex workforce needs.
UKG Pro Workforce Management
UKG Pro Workforce Management (formerly UKG Dimensions) is a cloud-native workforce management solution for enterprise and global organizations with complex, industry-specific workforce needs. It covers scheduling, time and attendance, labor compliance, and AI-powered workforce insights to boost productivity and operational efficiency. The platform is hosted on Google Cloud and integrates within the broader UKG Pro suite.
UKG Rapid Hire
UKG Rapid Hire is an AI-guided, mobile-first high-volume hiring solution built for frontline and hourly workforces that automates up to 90% of repetitive hiring tasks including sourcing, screening, interview scheduling, and onboarding. It uses a conversational chat-style interface to engage candidates and compress time-to-hire from weeks to just a few days. The solution is integrated within the UKG Workforce Operating Platform and includes predictive onboarding insights to improve new-hire retention.
UKG Ready
UKG Ready is an all-in-one HR, payroll, talent, and time management platform designed specifically for small to midsize organizations. It offers AI-led insights and covers HR, benefits, payroll, talent management, time, and scheduling in one connected system. UKG Ready is available in multiple tiered plans to scale with growing businesses.
UKG Talk
UKG Talk is a mobile-first employee communication and engagement platform that enables real-time messaging, company-wide announcements, direct messaging, and shared-interest group creation. It is designed to keep frontline, remote, and hybrid employees connected, engaged, and aligned with organizational culture. The platform includes communication analytics to help leaders measure engagement and communication effectiveness.
UKG TeleStaff Cloud
UKG TeleStaff Cloud is a scheduling and communications platform purpose-built for public safety agencies such as police, fire, and EMS. It provides automated, rules-based scheduling and integrated notifications to help agencies manage complex shift schedules, minimize compliance risk, control labor costs, and improve workforce productivity. The platform is hosted on Google Cloud Platform for 24/7 availability.
UKG Virtual Roster Cloud
UKG Virtual Roster Cloud is a workforce scheduling solution tailored specifically for casino resort environments, enabling departments to create and manage accurate, cost-effective workforce schedules. It addresses the unique workforce challenges of the gaming industry, including advanced scheduling, inter-department communications, and operational efficiency. It helps casino resorts manage all people across every department on a single platform.
UKG Wallet
UKG Wallet is an earned wage access (EWA) and financial wellness solution powered by Payactiv that allows employees to access their earned wages before payday via a mobile banking platform. It includes financial tools such as goal-based savings, bill pay, a Visa payroll card, and intelligent spending recommendations to support long-term financial wellness. The solution integrates with UKG Pro, UKG Ready, and other UKG platforms at no cost to employers.
Considering UKG?
Our team will work with you to determine if UKG is the right fit for your organization. From research and assessment through procurement negotiation and ongoing vendor management — we handle the entire process at no cost to you.