Unisys
Procurement partnerAbout
Unisys is a global technology solutions company that provides IT services and solutions across artificial intelligence, cloud and applications, cybersecurity, data center services, digital workplace, and enterprise computing. The company serves organizations across industries including financial services, healthcare, public sector, manufacturing, and retail, helping them modernize legacy systems, adopt AI, and secure their digital environments. Headquartered in Blue Bell, Pennsylvania, Unisys tr...
Details
VenSearch Intelligence
Ideal Customer
- Unisys primarily targets large enterprises and government-related organizations that cannot afford downtime and face stringent regulatory requirements, with a typical customer profile of 5,000+ employees or $1 billion or more in annual revenue.
- The company concentrates on complex institutions in regulated environments — including major banks, airlines, and government agencies — that need global support, multi-layer infrastructure management, and modernization without disrupting core operations.
Key Differentiators
- Unisys differentiates through its proprietary ClearPath Forward mainframe ecosystem — the only enterprise computing platform from which data has reportedly never been forcibly extracted — offering 99.999%+ availability, built-in zero-trust security, and a roadmap toward post-quantum readiness.
- Its Unisys Intelligence Accelerator (UIA) provides a governed agentic AI framework embedded across cloud, applications, data, and cybersecurity, while the Service Experience Accelerator powers proactive, self-healing IT support.
Industries Served
- Unisys serves a broad range of industries including financial services (commercial and retail banking), public sector and government (federal, state, and local agencies), travel and transportation, healthcare and life sciences, higher education, manufacturing, retail and consumer goods, energy and utilities, and quick service restaurants.
- The company has particularly deep specialization in government digital transformation, core banking operations, and airline/transportation systems.
Service Coverage
- Unisys is a global technology solutions company operating across the Americas, Europe, the Middle East and Africa (EMEA), and Asia-Pacific.
- In 2024, approximately 44% of revenue came from the U.S. and Canada, 29% from EMEA, and 14% from Asia-Pacific, with international operations accounting for roughly 57% of total revenue.
Partnerships
- Unisys maintains a robust ecosystem of major technology alliances, with top-tier partnerships including AWS (Advanced Consulting Partner, MSP Partner, WAF Partner, Lambda and RDS Delivery Partner), Microsoft (Azure Expert MSP, 20+ year partnership, 1,000+ Microsoft certifications, five Solution Partner designations), Google Cloud (Google Cloud and Google Workspace Resell Partner), ServiceNow (global elite sales and technology partner), and Salesforce (expanded Agentforce Field Service deployment routing over 1 million service tickets annually).
- Additional partnerships include Dell Technologies, VMware, Lenovo, Zscaler, and CloudHealth for infrastructure, virtualization, and security services.
Company Size & Ownership
- Unisys currently employs approximately 15,000 people globally and reported revenue of $2.01 billion for fiscal year 2024, with trailing twelve-month revenue near $1.96 billion as of mid-2026.
- The company was formally founded in 1986 through the $4.8 billion merger of Burroughs Corporation and Sperry Corporation, though its heritage traces back to 1886, giving it over 145 years of computing history.
Compliance & Certifications
- Unisys maintains ISO/IEC 27001 certification for information security management and conducts annual SSAE18 SOC 1 Type II and SOC 2 Type II audits covering its people, processes, technology, and facilities.
- Client engagement documentation confirms Unisys delivers PCI DSS compliance, ISO 27001, and ISO 27018 adherence as part of managed services for government and commercial clients, and aligns its cybersecurity services to frameworks including NIST, HIPAA, FERPA, and PCI-DSS.
Compiled from public sources by VenSearch · Last researched October 14, 2026
Offerings
36 offeringsAgentic Service Desk
Unisys Agentic Service Desk uses agentic AI powered by the Service Experience Accelerator to deliver personalized IT support that identifies and resolves issues proactively, often before employees notice a problem. The solution provides omnichannel support including chatbots, smart vending machines, augmented reality virtual tech cafes, and real-time translation in multiple languages. It reduces ticket volume through self-healing automation, scales support without adding headcount, and lowers operational costs while improving employee satisfaction.
Application Development and Transformation
Unisys Application Development and Transformation helps organizations modernize core systems, integrate data across the enterprise, and build secure, AI-ready application experiences without disrupting daily operations. The service supports migration of legacy systems to the cloud and development of new cloud-native applications using AI-powered tools. It targets organizations seeking to reduce technical debt and improve application agility.
Application Managed Services
Unisys Application Managed Services keeps critical business applications running smoothly whether on-premises, in the cloud, or as SaaS, using agentic AI, self-healing automation, and expert support. The service resolves issues faster, reduces technical debt, and delivers measurable operational results while freeing internal teams to focus on innovation. It combines portfolio management, autonomous operations, and optimization services with AI-powered capabilities.
Artificial Intelligence Solutions
Unisys provides comprehensive AI services spanning advisory, solution design and development, scalable architecture, and change management to help organizations move from AI pilots to measurable business outcomes. The offering includes agentic AI capabilities embedded across cloud, applications, data, and cybersecurity environments. Key components include AI governance frameworks, responsible AI compliance, and managed AI operations.
Business Process Outsourcing
Unisys Business Process Outsourcing provides managed outsourcing of enterprise business processes as part of its Enterprise Computing Solutions portfolio. The service leverages Unisys technology platforms and industry expertise to take over and manage specific business functions on behalf of client organizations. It is designed to reduce operational costs and improve process efficiency for complex, high-volume business operations.
ClearPath Application Services
ClearPath Application Services helps organizations maximize the value of their mainframe investment by building a clear, actionable strategy for evolving mainframe applications in response to new demands. The service delivers superior user experiences and supports an innovation-ready, mission-critical ecosystem. It is designed for organizations running ClearPath mainframe environments seeking to modernize without full migration.
Consulting Services
Unisys Consulting Services helps organizations future-proof their operations and advance as digital-first entities by providing advisory services across cloud, AI, cybersecurity, and digital workplace strategies. Consultants work with clients to redesign operating models, develop AI readiness, tie technology investments to measurable outcomes, and build governance frameworks. The service is designed to turn technology strategy into practical transformation roadmaps.
Continuous Threat Exposure Management
Unisys Continuous Threat Exposure Management provides modern attack surface management, vulnerability management, and threat intelligence fueled by AI and machine learning to prioritize the most serious threats by quantifying risk. Capabilities include attack surface discovery from an adversary perspective, cryptographic posture assessment for quantum readiness, unified vulnerability management, and continuous penetration testing. The solution helps organizations prepare for the evolving threat landscape.
Cyber Recovery
Unisys Cyber Recovery delivers industry-leading vault platforms, automation, and managed services to restore critical application assets and business operations after a ransomware attack. The solution includes immutable storage to protect vault backups, automated orchestration for backup testing and restore to production, and experienced advisory, implementation, and incident response services. It is designed to enable rapid recovery of core business services after a cyber attack.
Data Analytics
Unisys Data Analytics tools and capabilities help organizations consolidate and visualize data, generating actionable insights from historical trends to power decisions across the enterprise. Use cases include detecting data fraud and cybersecurity threats, predicting equipment failures, informing actuarial modeling, and leveraging customer insights to optimize production. The solution supports self-service analytics, cross-lake data analysis, and advanced data science capabilities.
Data Center Services
Unisys Data Center Services provides expert coverage across every data center discipline including assessment, liquid cooling, AIOps, field services, and service desk support, backed by over 7,300 technicians across 40-plus countries. The service delivers proactive monitoring, predictive maintenance, AI-powered incident detection and triage, and vendor-agnostic support across major OEMs. It is designed to increase uptime, resolve issues faster, and control costs for high-performing data center facilities.
Data Governance and Management Solution
The Unisys Data Governance and Management Solution helps organizations decrease data risk throughout its lifecycle while simplifying regulatory compliance. Capabilities include comprehensive data discovery and profiling, robust data quality assessment and management, proactive data reviews and monitoring, and scalable data preparation for data lakes. The solution improves data quality, integrity, and security through expert governance practices.
Data Transformation Solution
The Unisys Data Transformation Solution moves data to enterprise data lakes or cloud databases using proven frameworks, accelerators, and expertise to help organizations realize their data's full potential. Benefits include boosting agility and efficiency, enhancing user experience, optimizing data consumption, and simplifying legacy data management. It is designed for organizations ready to adopt advanced technologies but needing to modernize their data infrastructure first.
Device Subscription Service
Unisys Device Subscription Service provides organizations with the latest hardware through a fixed-fee subscription model that includes end-to-end lifecycle management and flexible deployment without upfront costs. The service scales technology infrastructure on demand and covers everything from provisioning to decommissioning. It is designed to help organizations modernize their device estates without capital expenditure.
Digital Identity and Access Management
The Unisys Digital Identity and Access Management solution provides a holistic approach to identity and access management covering people, process, technology, operations, and governance. Features include passwordless and single sign-on authentication, role and attribute-based access management, gap analysis reporting, and design, architecture, and implementation services. The solution helps organizations assess current IAM maturity and gain a roadmap for improvement.
Digital Product Engineering
Unisys Digital Product Engineering uses a five-phase approach covering ideation, design, development, testing, and deployment to help organizations develop and launch digital products. The service provides continuous product strategy and evolution after launch, with streamlined development workflows, automated quality assurance, modular design, and persona-driven user experience. It is built to support AI, predictive analytics, and other emerging technologies.
Digital Workplace Services
Unisys Digital Workplace Services enables teams to work securely from anywhere, at any time, on any device through enterprise service management, sustainable workplace optimization, and Experience-as-a-Service offerings. The service unifies service management across functions, optimizes space and energy usage with smart analytics, and delivers personalized employee experiences through AI applications. It is designed to enable workplace flexibility without sacrificing security or sustainability.
Enterprise Applications Solution
The Unisys Enterprise Applications Solution leverages industry-specific platforms such as SAP, Oracle, Salesforce, and Pega to develop, implement, and manage applications tailored to specific industry needs. The service draws on decades of industry expertise to deliver data-driven analytics, regulatory compliance, and risk mitigation. It is designed to deliver greater value at lower cost through customization and integration of leading enterprise platforms.
Enterprise Computing Solutions
Unisys Enterprise Computing Solutions powers mission-critical operations with high-performance, scalable computing built for complex enterprise environments, covering application services, business process outsourcing, ClearPath services and solutions, logistics optimization, and next-gen compute. The solutions deliver secure infrastructure, optimized workloads, and continuous reliability for high-volume transaction processing and enterprise growth. They serve organizations requiring dependable, large-scale computing capacity for critical business functions.
Field Services and Support
Unisys Field Services and Support delivers comprehensive tech support for frontline workers using advanced remote diagnostics, global field expertise, and agentic AI-powered service desk solutions. The service covers servers, storage, networking, GPU systems, end-user devices, IoT sensors, edge devices, and mission-critical hardware with a 95% first-visit fix rate. It includes both standard field services and a private label option where Unisys manages operations behind the scenes under the client's brand.
Frontline Worker Enablement
Unisys Frontline Worker Enablement amplifies frontline performance with tailored devices, applications, and workflows designed for unique worker personas and operational needs. The service provides purpose-built technology solutions that address the specific challenges faced by workers in field, retail, manufacturing, and other frontline environments. It is designed to improve frontline productivity, communication, and task completion rates.
Hybrid Cloud Managed Services
Unisys Hybrid Cloud Managed Services modernizes IT operations across private, public, hybrid, and multi-cloud environments using AI-driven automation, observability, and governance. Powered by the Unisys Intelligence Accelerator (UIA), the service delivers data-driven insights, performance improvement, cybersecurity strengthening, and cost optimization. It is designed to build AI-ready operations with intelligent automation and ongoing accountability for resilient operations.
Hybrid Cloud Transformation Services
Unisys Hybrid Cloud Transformation Services helps organizations modernize applications, infrastructure, and workloads across public, private, hybrid cloud, and on-premises environments using a secure, phased approach. Powered by the Unisys Intelligence Accelerator, the solution combines AI-driven assessments, automation, and governance to accelerate migration, modernization, and ongoing optimization. Unisys cloud-certified experts operate in more than 100 countries to manage complex transformation engagements.
Logistics Optimization
Unisys Logistics Optimization helps organizations in the air cargo and logistics sectors improve efficiency and profitability through technology-driven optimization of logistics operations. The solution addresses challenges of space utilization, time management, and operational efficiency in industries where margins depend on precision. It is designed for cargo operators and logistics companies seeking measurable improvements in throughput and profitability.
Managed Detection and Response
Unisys Managed Detection and Response detects, responds to, and mitigates cybersecurity threats and manages incidents in real time with 24/7/365 monitoring. Capabilities include security and system event log collection and correlation, AI-led threat detection and event enrichment, and incident management including post-incident analysis and escalation. The solution monitors networks, systems, endpoints, and data to protect against evolving cyber threats.
Managed Meeting Rooms
Unisys Managed Meeting Rooms elevates meeting spaces with end-to-end technology support that ensures seamless collaboration across physical and virtual environments. The service provides deployment, management, and ongoing support for meeting room technology to support hybrid work models. It is designed to reduce friction in hybrid meetings and ensure consistent collaboration experiences across all locations.
Managed Microsoft 365 and Teams
Unisys Managed Microsoft 365 and Teams maximizes productivity gains with expert deployment, administration, and ongoing support for Microsoft 365 and Teams environments. The service covers the full lifecycle from initial deployment through day-to-day management and optimization. It is designed to ensure organizations get the maximum value from their Microsoft 365 investments.
Microsoft Copilot Services
Unisys Microsoft Copilot Services accelerate productivity by implementing AI assistance that converts natural language into intelligent actions with enterprise-grade security. The service covers integration, management, and ongoing support for Microsoft Copilot within organizational environments. It is designed to help organizations maximize return on their Microsoft AI investments while maintaining security and governance standards.
Quality Engineering and Assurance
Unisys Quality Engineering and Assurance uses AI-powered automation and intelligent engineering to optimize software quality and enhance application performance while meeting compliance requirements. Key capabilities include AI-powered automated code quality checks, predictive defect prevention, intelligent engineering pipelines, autonomous regression and security testing, and real-time defect analytics. The service helps reduce risk, accelerate time to market, and decrease operational expenses.
Secure Network Access
Unisys Secure Network Access implements Zero Trust protection through end-to-end network segmentation, safeguarding data and application access across cloud and on-premises environments. The solution includes microsegmentation, managed SASE services, Zero Trust Network Access, and managed SD-WAN tailored to business needs. It is designed to fortify network security while maintaining operational agility.
Security Managed Services
Unisys Security Managed Services provides 24x7 detection, response, and compliance capabilities across IT environments, combining proprietary intelligence and automation with best-in-class tools. The service balances expert human intervention with AI-driven efficiency to build a comprehensive defense system. It is designed to keep systems protected while organizations focus on their core business operations.
Security Transformation
The Unisys Security Transformation solution helps organizations govern, maintain, and protect critical infrastructure, applications, and data assets by acting as an extension of the information security office. It covers global cybersecurity audits, assessments, consulting, governance, risk management, compliance expertise, and cybersecurity service management. The service fosters a security-aware culture and drives continuous security innovation with flexible deployment options.
Technology Asset Management
Unisys Technology Asset Management modernizes IT asset tracking with unified monitoring and automated documentation that manages hardware and software throughout their complete lifecycles. The service provides visibility into the full asset estate and automates lifecycle documentation to reduce manual tracking effort. It is designed to help organizations optimize asset utilization and plan technology refreshes more effectively.
Unified Endpoint Management
Unisys Unified Endpoint Management streamlines device ecosystems with a unified cloud platform that manages endpoints ranging from smartphones to IoT devices while optimizing Windows 11 migrations. The service provides centralized control, automated policy enforcement, and AI-driven analytics for the entire device fleet. It is designed to simplify complex multi-device environments and reduce the operational burden of endpoint management.
Unisys Intelligence Accelerator (UIA)
Unisys Intelligence Accelerator is a secure, governed AI framework designed to integrate seamlessly with existing technology ecosystems across cloud, application, data, and cybersecurity environments. It embeds agentic AI capabilities to configure and train AI models, automate data preparation, detect threats, optimize cloud resources, and accelerate application modernization. The platform helps organizations overcome cost barriers, improve decision-making, and increase efficiency through automation, advanced data analysis, and ethical AI practices.
Virtual Desktop Infrastructure
Unisys Virtual Desktop Infrastructure enhances workplace mobility with cloud-enabled VDI that provisions secure desktops remotely while blending on-premises performance with cloud scalability. The service supports distributed and remote workforces by delivering secure, managed desktop environments accessible from any device. It is designed to improve workplace flexibility while maintaining security and performance standards.
Considering Unisys?
Our team will work with you to determine if Unisys is the right fit for your organization. From research and assessment through procurement negotiation and ongoing vendor management — we handle the entire process at no cost to you.