Utah Broadband
Procurement partnerAbout
Utah Broadband is a locally owned internet service provider that has been delivering high-speed fiber and wireless internet to Utah homes and businesses since 2002. Founded in Sandy, Utah by Steve McGhie, the company builds and operates its own infrastructure across dozens of Utah communities including the Wasatch Front and rural areas. Acquired by Boston Omaha in 2020, Utah Broadband provides residential and business internet with local customer support based in Utah.
Details
VenSearch Intelligence
Ideal Customer
- Utah Broadband's sweet spot is individual residential households and small-to-medium-sized businesses located in the Wasatch Front and Wasatch Back regions of Utah.
- Their messaging targets families, remote workers, gamers, and streamers on the consumer side, as well as local Utah SMBs seeking reliable connectivity with responsive local support.
Key Differentiators
- Utah Broadband differentiates itself primarily as a locally owned, Utah-focused ISP with no data caps, no throttling, no hidden fees, and a pledge of no price increases — backed by locally employed customer service representatives and field technicians rather than offshore call centers.
- In a February 2026 customer survey, the company earned a Net Promoter Score of 57, more than triple the telecom industry average of 12–16, with 78% of customers rating service as reliable.
Industries Served
- Utah Broadband serves two primary customer segments: residential households and small-to-medium businesses across Utah.
- Their residential internet supports streaming, gaming, remote work, and smart home use, while their business internet is tailored to Utah-based SMBs seeking reliable local connectivity.
Service Coverage
- Utah Broadband operates exclusively within the state of Utah, serving a regional footprint across seven counties: Davis, Salt Lake, Summit, Tooele, Utah, Wasatch, and Weber.
- Key cities served include Salt Lake City, Park City, Ogden, Provo, West Jordan, Sandy, Lehi, and Draper, among approximately 112 cities and 93 zip codes.
Partnerships
- Utah Broadband has entered into a notable infrastructure partnership with the South Utah Valley Electrical Service District (SESD) to expand fiber internet access to the West Mountain and Lake Shore communities in Utah County, partially funded through a Broadband Access Grant (BAG) from the Governor's Office of Economic Opportunity Utah Broadband Center using U.S. Treasury Capital Projects Funds (ARPA).
- No major named technology vendor partnerships, equipment supplier agreements, reseller relationships, or master agent channel program participation have been publicly disclosed.
Company Size & Ownership
- Utah Broadband was founded in 2002 and has approximately 33–38 employees, making it a small organization by industry standards.
- Estimated annual revenue figures vary by source, ranging from approximately $5.7 million (per ZoomInfo and RocketReach) to $10–25 million (per LeadIQ as of late 2026).
Compliance & Certifications
- No publicly disclosed compliance certifications such as SOC 2, HIPAA, PCI-DSS, FedRAMP, or ISO 27001 have been identified for Utah Broadband.
- As a regional ISP focused on residential and SMB connectivity rather than data hosting or SaaS, formal third-party security attestations do not appear to be part of their public-facing positioning.
Compiled from public sources by VenSearch · Last researched October 14, 2026
Offerings
4 offeringsBusiness Internet
Internet service offerings tailored for business customers in Utah. Available plans and pricing vary by address and service area, with local customer support accessible by phone.
Residential Internet
High-speed internet service for Utah homes, available as Fiber Internet or Gigwave Internet depending on location. Plans, pricing, and speeds vary by address and are designed to support streaming, gaming, working from home, and general browsing.
Smart Wi-Fi
A Wi-Fi service or feature offered by Utah Broadband listed as a distinct internet service option alongside residential and business internet. Specific details on features or pricing are not described on the pages provided.
Vacation Hold
A service option that allows Utah Broadband customers to place their internet service on hold, listed as a distinct feature available to subscribers. Specific terms and pricing details are referenced in the site's terms and conditions.
Considering Utah Broadband?
Our team will work with you to determine if Utah Broadband is the right fit for your organization. From research and assessment through procurement negotiation and ongoing vendor management — we handle the entire process at no cost to you.