Vertek
Procurement partnerAbout
Vertek is a cybersecurity company established in 1988 that provides 24x7 managed detection and response services backed by a US-based Security Operations Center (SOC). The company offers managed XDR, SIEM, ransomware prevention and recovery, and professional security services to MSPs, SMBs, enterprises, and network providers. Vertek also provides telecom backoffice and consulting services, leveraging proprietary tools and over 30 years of experience rooted in software development.
Details
VenSearch Intelligence
Ideal Customer
- Vertek's sweet spot is mid-market organizations, typically with 100 to 5,000 employees, that face regulatory compliance requirements but lack the budget or desire to build an in-house 24x7 SOC.
- They also serve SMBs and MSPs seeking to extend or outsource security operations.
Key Differentiators
- Vertek positions itself as a 'pragmatic partner' targeting the 'missing middle' — organizations that have outgrown basic security tools but find large global MSSPs too impersonal or expensive.
- Their primary differentiator is a high-touch, human-centric service model backed by a US-based, 24x7, SOC 2 Type 2 certified SOC staffed with certified analysts, contrasting with software-only or automated-first competitors.
Industries Served
- Vertek primarily serves financial services, healthcare, critical infrastructure, manufacturing (including Defense Industrial Base contractors), and professional services.
- Their compliance capabilities — including HIPAA, PCI-DSS, and CMMC — make them well-suited for highly regulated sectors.
Service Coverage
- Vertek is headquartered in Burlington (also referenced as Colchester), Vermont, and operates as a US-based provider with a nationwide service delivery model.
- Their 24x7 SOC and managed security services are delivered remotely, enabling them to serve clients across the United States regardless of geography.
Partnerships
- Vertek holds several significant technology partnerships: they are a Microsoft Cloud Service Provider (CSP) with expanded Microsoft certifications covering Defender XDR, Sentinel, and licensing; a LevelBlue advisory MSSP with Master MSSP status using LevelBlue USM Anywhere; and a strategic partner of Halcyon for ransomware prevention and recovery (powering ransomMDR).
- They also partner with D3 Security for their Smart SOAR platform, which underpins their automated response capabilities.
Company Size & Ownership
- Vertek was founded in 1988 and is a privately held company with an estimated 72–88 employees depending on the source, with most data-aggregator estimates landing in the 51–200 range.
- Estimated annual revenue figures vary across sources from approximately $15M to $28M, with RocketReach citing $28M for 2025 and LeadIQ citing $15M as of August 2025.
Compliance & Certifications
- Vertek holds SOC 2 Type 2 compliance, which is independently audited annually, and adheres to NIST 800-171 standards.
- They have progressed toward CMMC Level 2 compliance and have obtained a documented government facility clearance with a recorded SPRS score in the Supplier Performance Risk System.
Compiled from public sources by VenSearch · Last researched October 14, 2026
Offerings
12 offeringsCompliance & Consulting Services
A professional services offering that helps organizations achieve regulatory compliance through virtual compliance management, risk assessment, policy development, and comprehensive documentation services. The service adheres to frameworks including NIST CSF, SOC 2, and CMMC, and is tailored to meet each client's specific industry and regulatory risks. It also includes development of a tailored security plan built around the client's unique network architecture.
Cyber360 Advanced Ransomware Protection
An add-on ransomware protection package priced at $5 per device per month that provides specialized ransomware device protection with fast detection, response, and recovery capabilities. The package integrates seamlessly with existing security investments and includes a Halcyon warranty covering expert ransomware recovery services up to $50,000 per year. It is designed to complement the Essential MXDR package as an additional layer of defense.
Cyber360 Complete SIEM Protection Package
A comprehensive SIEM-based security package available at a tailored quote that provides centralized visibility across all security tools and platforms beyond just Microsoft products, ensuring zero gaps in defense coverage. It includes enhanced compliance logging, audit readiness, a consolidated security and event data dashboard, and a tailored security plan built around the client's specific industry, regulatory risks, and unique network architecture. This package is intended for organizations with complex environments requiring broader coverage than Microsoft-native tools provide.
Cyber360 Essential MXDR Package
A packaged managed security offering priced at $12 per user per month that includes full protection and configuration of Microsoft security products with proactive 24x7 USA-based monitoring and human-led security incident response. The package also includes dark web monitoring, monthly reports, expert guidance, and post-incident forensics. It is designed as a turnkey solution for organizations seeking comprehensive Microsoft-focused security management.
LevelBlue Audit & Threat Hunting
A standalone professional service that optimizes a client's existing LevelBlue USM Anywhere deployment using Vertek's Master MSSP expertise and custom audit services. The service includes threat hunting and custom audit activities to ensure the LevelBlue environment is configured for maximum effectiveness. It is available separately from Vertek's fully managed SIEM offerings.
Managed Extended Detection and Response (XDR) - cyber360 MXDR
A purpose-built managed XDR service that unifies security monitoring across identity, email, endpoint, and cloud environments using LevelBlue USM Anywhere and Microsoft Defender XDR, managed and licensed by Vertek. The service is backed by Vertek's 24x7 US-based SOC with certified analysts who triage alarms, perform incident response, and execute customizable playbooks and automated workflows. It is offered on a scalable subscription pricing model and integrates with existing security tools.
Managed Security Information Event Management (SIEM) - threatMDR
A managed SIEM service branded as threatMDR that provides 24x7 configuration, monitoring, and expert support using LevelBlue USM Anywhere and Microsoft Sentinel platforms, both fully managed and licensed by Vertek. The service includes custom directives and alarms, proprietary playbooks and automation, threat intelligence enrichment, and log retention options ranging from 15 to 180 days with unlimited cold storage. It is designed to reduce alert fatigue and support compliance and forensic investigations.
Managed Security Operations Center (SOC)
A SOC 2 Type 2 compliant, US-based, 24x7 human-staffed Security Operations Center that backs all of Vertek's managed security services using AI, ML, and SOAR technologies. The SOC provides proprietary security alarm pre-processing, incident case management, co-managed or fully managed incident response, monthly analyst-led security reviews, and dashboard reporting with SLA transparency and metric tracking. MSPs can also partner with Vertek to build, operate, and co-manage a SOAR-enabled SOC platform.
Microsoft Breach Assessment
A complimentary evaluation of a client's Microsoft 365 security posture and licensing strategy conducted by certified Microsoft security professionals. The assessment involves a 30-minute initial consultation, a review of security controls and misconfigurations against Microsoft best practices, and delivery of a prioritized roadmap with actionable recommendations. It covers Business Premium, E3, and E5 licensing environments and requires no system access.
Microsoft Security Services: Security Engineering
A professional services offering focused on engineering and optimizing a client's Microsoft security environment to enhance their overall security posture. Vertek's certified engineers deploy and configure Microsoft security products to recommended standards and ensure alerts are properly set up for incident response triage. This service is tailored to the unique needs of each client and is part of Vertek's broader Microsoft security capabilities as a Microsoft Cloud Service Provider.
Ransomware Prevention & Recovery (EDR) - ransomMDR
A managed ransomware prevention and recovery service called ransomMDR that deploys Halcyon's AI-driven EDR agent on Windows devices alongside existing endpoint security products such as CrowdStrike, SentinelOne, and Microsoft Defender. Vertek manages the full service including licensing, root cause analysis after detection, host isolation, SOAR-based automated response, and recovery via key material or keyless recovery. The service is backed by Halcyon's Ransomware Limited Warranty Agreement covering up to $50,000 per year in recovery services.
Telecom Backoffice & Consulting Services
A service that streamlines telecom operations, modernizes systems, and ensures service continuity through proprietary tools, strategic insight, and expert support. It covers areas including provisioning, order management, and workforce augmentation for telecom providers and network operators. The service leverages Vertek's proprietary i90 order management platform and decades of experience in the telecom industry.
Considering Vertek?
Our team will work with you to determine if Vertek is the right fit for your organization. From research and assessment through procurement negotiation and ongoing vendor management — we handle the entire process at no cost to you.