Viirtue
About
Viirtue is a wholesale VoIP and UCaaS platform built for MSPs, ISPs, and telecom resellers to sell fully white-labeled voice communications under their own brand. The platform provides a complete full-stack solution including hosted PBX, SIP trunking, AI voice agents, and fax-to-email, along with an integrated quote-to-cash engine called ViiBE that handles quoting, billing, tax automation, and usage rating. Partners receive 70-75% margins and can launch their own branded telecom business without...
Details
VenSearch Intelligence
Ideal Customer
- Viirtue's platform is purpose-built for MSPs, ITSPs, ISPs, VARs, and telecom resellers that want to launch or expand a white-label UCaaS and VoIP business under their own brand without building infrastructure.
- The partner base includes over 500 partners and the company references typical 50-seat managed IT clients as a core use case, suggesting its reseller-partners primarily serve SMB end customers in the 10–100 employee range.
Key Differentiators
- Viirtue's primary differentiator is its free, fully integrated quote-to-cash platform (ViiBE) that bundles quoting, e-signatures, usage rating, telecom tax automation, invoicing, payment portals, and dunning workflows in a single system included at no extra charge for partners—eliminating the need for separate CPQ, billing, or tax tools.
- The company claims 70–75% partner margins, which it positions significantly above mainstream UCaaS channel programs like RingCentral or 8x8 that typically yield 15–30%.
Industries Served
- Viirtue's platform and products are used across healthcare, real estate, finance, legal, and government sectors, primarily through its MSP and reseller partners who deploy services to end customers in those verticals.
- Its HIPAA-compliant cloud fax and fax-to-email solutions are specifically cited as trusted by healthcare, real estate, finance, and legal industries for secure document exchange.
Service Coverage
- Viirtue operates as a wholesale cloud services distributor serving the United States and Canada, with coverage described as nationwide across the US and CA.
- The company serves over 140,000 subscribers across more than 7,000 businesses through its channel-driven model.
Partnerships
- Viirtue's core infrastructure runs on a NetSapiens Class 5 softswitch, and its softphone layer uses a dual-engine approach combining native NetSapiens and Acrobits SDK-powered applications.
- In October 2024, Viirtue announced a strategic partnership with Coro, integrating Coro's AI-driven cybersecurity platform directly into ViiBE so partners can resell cybersecurity alongside UCaaS.
Company Size & Ownership
- Viirtue was founded in 2013 (some sources cite 2017, reflecting a possible relaunch or restructuring year), and is headquartered at 401 16th Street N, St. Petersburg, FL.
- Current employee count is estimated between 49 and 59 across multiple sources, with LinkedIn listing 51–200 and Crunchbase listing 11–50; the most commonly cited figures from mid-2025 to 2026 range from 49 to 53 employees.
Compliance & Certifications
- Viirtue displays an Abyde Certified HIPAA Compliant badge on its cloud fax solution page, indicating completion of Abyde's compliance program covering training, security risk analysis, policies and procedures, and disaster recovery modules.
- The company advertises HIPAA-compliant encrypted faxing across its cloud fax and fax-to-email products.
Compiled from public sources by VenSearch · Last researched October 14, 2026
Offerings
16 offeringsAI Insights
An AI-powered call intelligence layer that provides post-call transcription, sentiment analysis, emotion and intent detection, and automatic call summaries for every call. Insights are delivered under the partner's white-label brand and billed on a usage basis per tenant. The solution integrates with 40+ CRMs via MCP support and supports Google and Outlook calendar integration.
AI Voice Agents
AI-powered voice agents that answer, route, and complete tasks directly on the Viirtue Cloud PBX using natural language understanding. Agents are trained on each client's unique knowledge base and operate 24/7, handling calls without hold times. Partners can build agents using APIs or deploy turnkey agents with webhook and Zapier integration for workflow automation.
Billing
An automated billing engine within ViiBE that generates recurring invoices with proration, credits, and usage-based charges, and processes payments through a mobile-friendly branded payment portal. The system supports saved credit card and e-check payment methods, automated dunning and collections workflows, and integrates with QuickBooks and ConnectWise. Partners receive advanced reports covering revenue, accounts receivable, tax liability, fee revenue, and customer trends.
Cloud Fax
A cloud-based fax service offered as a standalone product or bundled add-on for MSP partners, providing HIPAA-compliant encrypted faxing through a branded web portal without requiring hardware or landlines. Clients can send and receive faxes from any device, and usage tracking and billing are fully integrated into the ViiBE platform. The service is trusted by healthcare, real estate, finance, and legal industries for secure document exchange.
End-Customer Portal
A secure, mobile-friendly self-service portal where end customers can manage their communications services, view invoices, update payment methods, track usage, and update caller name (CNAM) on the fly. The portal is fully white-labeled with the MSP partner's branding so end clients never see the Viirtue name. Self-service access reduces administrative support workload for MSP partners.
Fax to Email
A cloud fax solution that allows inbound faxes to be delivered as PDF attachments via email and outbound faxes to be sent from email with attachments, eliminating the need for physical fax hardware. The service includes dedicated fax numbers, HIPAA-compliant encrypted delivery, a web portal for sending, receiving, and viewing history, and optional adapters for traditional fax machines. It is fully white-labeled for MSP partners with automated usage billing and provisioning.
Hosted PBX
A cloud-based phone system providing full Class 5 PBX functionality including HD voice, call flows, SMS/MMS, voicemail, porting, and call recording delivered under the partner's brand. The system includes softphones powered by NetSapiens and Acrobits and is fully managed by Viirtue with no infrastructure required from the partner. Partners can access APIs and integrate with 40+ CRMs through MCP support.
Marketing Assets
Ready-to-use marketing templates, messaging frameworks, and sales enablement materials that partners can brand and customize to position and sell their white-label communications services. These assets are designed to reduce time-to-market and help resellers go to market with clarity and consistency. They are provided as part of the Viirtue partner program.
Number Ordering
An integrated number management tool that allows partners to instantly search, reserve, and assign local, toll-free, and vanity numbers directly inside the platform. Number ordering is fully connected to quoting, provisioning, and billing workflows to eliminate delays and manual coordination. Porting is automated with generated documents and e-signature support.
Quoting
A guided quoting tool within ViiBE that enables MSPs to create professional, mobile-friendly quotes with pre-built service packages, customizable pricing, and e-signature and payment collection in a single workflow. Clients can leave comments and revisions directly inside the quote document, and approved quotes push automatically into billing and provisioning. The tool eliminates manual quoting errors, version control issues, and delays between quote, contract, and payment.
SIP Trunking
Carrier-grade SIP trunks that connect existing PBXs and unified communications platforms to the public telephone network for reliable voice service. Offered as part of the white-label reseller platform so MSPs can sell SIP trunking under their own brand. Includes number porting and provisioning support.
Tax Automation
Automated telecom tax calculation across jurisdictions and services that is built into the ViiBE platform at no extra charge for Viirtue partners. The system applies correct tax rules, jurisdictions, and exemptions to invoices automatically, reducing billing disputes and compliance risk. It supports auditable tax reporting and works in tandem with billing and usage rating to ensure accurate, compliant invoicing at scale.
Teams
A Microsoft Teams voice integration that brings VoIP calling capabilities directly into the Microsoft Teams environment. This allows businesses to use their existing Teams setup for business voice calls through Viirtue's carrier-grade network. It is offered as part of the white-label UCaaS portfolio for MSPs and resellers.
Usage Rating
An automated usage-based rating engine within ViiBE that applies pricing to services like minutes, SMS, DIDs, and surcharges and calculates recurring charges without manual intervention. The engine supports flexible pricing models and ensures billing accuracy at scale across all customers and service types. Usage rating feeds directly into the automated invoicing and billing workflows.
ViiBE
A free, full-service quote-to-cash platform included for all Viirtue partners that handles quoting, contracting, billing, usage rating, telecom tax automation, and payment portals under the partner's brand. The platform integrates seamlessly with QuickBooks, ConnectWise, and more, and supports e-signatures, automated invoicing, dunning workflows, and advanced revenue and tax reporting. ViiBE eliminates the need for separate CPQ, billing, or tax tools for MSPs managing voice and UCaaS services.
White Label Partner Program
A reseller program that enables MSPs, ISPs, and IT resellers to launch a fully branded UCaaS and VoIP business using Viirtue's infrastructure, platform, and tooling with 70-75% partner margins. Partners receive white-glove onboarding with dedicated launch teams, 24/7 support, access to ViiBE for quote-to-cash operations, and marketing assets to sell under their own brand. The program includes rapid self-service portal deployment and access to a Learning Center and project managers.
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