Volli Communications
Procurement partnerAbout
Volli Communications is a carrier-grade voice infrastructure provider that has operated since 2009, offering SIP trunking, Microsoft Teams Direct Routing, UCaaS, SMS, and E911 services on a nationwide carrier backbone. The company serves U.S. businesses and supports international voice across 50+ countries, with all engineering and support handled by U.S.-based staff. They have ported over 200,000 numbers and maintain a 99.99% uptime SLA.
Details
VenSearch Intelligence
Ideal Customer
- Volli's ideal customer is a small-to-mid-market business with 20–500 employees that requires enterprise-grade telephony without the complexity or cost of a large-carrier solution.
- Managed Service Providers (MSPs), IT consultants, VARs, and technology advisors are a co-equal target, since Volli positions itself as a white-label-capable, partner-first carrier platform for resellers building out voice stacks.
Key Differentiators
- Volli's core differentiator is its 'One Voice' platform strategy—bundling SIP trunking, Teams Direct Routing, UCaaS, SMS, toll-free, eFax, and E911 under a single contract, portal, and support line, eliminating the multi-vendor fragmentation common in mid-market telecom.
- Its concurrent call pricing model (priced on actual concurrent calls rather than per-seat ratios) and its no-minimum-commitment, real-time scalable capacity are positioned as cost and flexibility advantages over larger carriers.
Industries Served
- Volli's primary industry targets, as identified in the Intelisys partner profile, are healthcare, financial services, and retail, with additional focus on legal, professional services, and real estate through its MSP channel.
- The cloud fax product is explicitly built for regulated industries including healthcare and finance, and the encrypted eFax and E911 compliance posture supports heavily regulated verticals.
Service Coverage
- Volli Communications operates on a nationwide U.S. carrier-grade backbone, serving businesses across the continental United States with SIP trunking, UCaaS, Teams Direct Routing, and SMS.
- Internationally, the platform extends voice coverage to 50+ countries with local caller IDs per region and alignment to regional regulatory frameworks, accessible through Volli Connect, Volli Direct, and Volli Business.
Partnerships
- Volli's most significant and long-standing technology partnership is with Fortinet: Volli is the official SIP trunk provider and backend developer for the FortiVoice platform, a relationship that began in 2013 and spans 12+ years.
- Volli is also a proud Intelisys supplier, giving it presence in the Intelisys master agent channel, and its partner program page lists trusted relationships with Avaya, Sinch, AudioCodes, Lumen, 3CX, Snom, LiveVox, and Rev.io.
Company Size & Ownership
- Volli Communications was founded in 2009 (originally as Digital Telephone Alliance, rebranded to Volli Communications in 2011) and is headquartered at 790 Windmiller Drive, Pickerington, Ohio.
- Employee count estimates range from approximately 17 (LeadIQ, July 2025) to 11–50 (ZoomInfo, Crunchbase), with RocketReach citing 18 employees; annual revenue estimates range from roughly $2M (RocketReach) to $3.8M (LeadIQ, July 2025).
Compliance & Certifications
- Volli's platform is built with STIR/SHAKEN compliance on all SIP trunks and toll-free SMS, and its E911 service is fully compliant with Kari's Law and RAY BAUM's Act, including ELIN and PIDF-LO location tracking on every SIP trunk and Teams integration.
- The Teams Direct Routing product uses encryption and identity authentication aligned to Microsoft's compliance framework.
Compiled from public sources by VenSearch · Last researched October 14, 2026
Offerings
7 offeringsCloud fax
Encrypted eFax service built for regulated industries including healthcare and finance. Requires no on-premises hardware and is included as part of the One Voice platform offering.
E911
Emergency 911 service with ELIN and PIDF-LO location tracking built into every SIP trunk and Teams integration. Fully compliant with Kari's Law and RAY BAUM's Act requirements and included at no extra charge in all Volli accounts.
Global coverage
International voice service spanning 50+ countries with local caller IDs per region and alignment to regional regulatory frameworks. Available as part of the One Voice platform and included across Volli Connect, Volli Direct, and Volli Business products.
Toll-free voice & SMS
Toll-free number provisioning with intelligent routing and SMS/MMS capability built into every Volli account. Includes fraud mitigation and STIR/SHAKEN compliance. Available as part of the One Voice platform at no additional tier cost.
Volli Business
A fully managed UCaaS platform combining voice, video, chat, SMS, and call management in a single cloud platform. It includes native desktop and mobile softphones, auto-attendants, call recording, voicemail-to-email, team messaging, and intelligent call flows. Plans are available in metered or unlimited configurations.
Volli Connect
Cloud-native SIP trunking built for resilience and scale, replacing expensive PRI circuits and copper lines with carrier-grade SIP. It is compatible with any IP-PBX or analog infrastructure and includes geo-redundant failover, flexible metered or unlimited plans, STIR/SHAKEN compliance, and disaster recovery. Capacity can be scaled up or down in real time with no minimums.
Volli Direct
Microsoft Teams Direct Routing service that provides full PSTN voice connectivity inside Microsoft Teams without requiring Microsoft calling plans. It connects a Teams tenant to the PSTN via certified Session Border Controllers (SBCs) with centralized DID management, global routing, encryption-first architecture, and 24/7 NOC monitoring, saving up to 40% on call costs compared to Microsoft native calling plans.
Considering Volli Communications?
Our team will work with you to determine if Volli Communications is the right fit for your organization. From research and assessment through procurement negotiation and ongoing vendor management — we handle the entire process at no cost to you.