Voyce
Procurement partnerAbout
Voyce is a technology-driven company providing on-demand professional language interpretation services primarily for the healthcare, legal, and business communities. The company connects users with medically trained interpreters in 240+ languages and dialects, including American Sign Language, via video and audio, available 24/7. Voyce integrates with leading EHR systems such as Epic and Cerner, as well as telehealth platforms including Teladoc and Doxy.me, and video conferencing tools like Zoom...
Technology Categories
Details
Headquarters
Sunrise, Florida
Website
voyceglobal.comFounded
2014
Company size
1001-5000 employees
Offerings
5 active
VenSearch Intelligence
Ideal Customer
- Voyce's ideal customer is a medium-to-large healthcare organization — specifically health systems and hospitals with 500+ beds or high volumes of Limited English Proficiency (LEP) patients — that prioritizes patient-centered care and EHR-integrated workflows.
- The platform is also well-suited to multi-facility skilled nursing operators, telehealth providers, outpatient clinics, and retail pharmacy chains with diverse patient populations.
Key Differentiators
- Voyce positions itself as the 'Gold Standard' for medical interpretation, differentiating primarily through deep native EHR integration — providers can launch interpretation sessions directly from the patient's Epic, Cerner, or eCW chart with automatic session documentation, saving approximately two minutes per encounter and reducing administrative friction.
- Interpreters are medically trained to 60+ hours of certification (with the combined Martti platform now touting 120 hours — triple the industry standard) and are HIPAA-compliant, covering 240+ languages including ASL and indigenous languages like Cree and Ojibway.
Industries Served
- Voyce is primarily focused on healthcare, serving hospitals, health systems, outpatient clinics, skilled nursing facilities, and telehealth providers as its core vertical — including deployments with Nexion Health skilled nursing facilities, Hamilton Health Sciences, and Maimonides Health.
- Secondary industries served include legal, government, and business settings, and the platform has been used for COVID-19 contact tracing and pharmacy services (via Rexall).
Service Coverage
- Voyce operates across the United States, Canada, the United Kingdom, and globally, with employees distributed across six continents.
- The company supports millions of interpretation sessions annually across thousands of healthcare provider and patient encounters in North America.
Partnerships
- Voyce holds a key technology partnership with Epic, with its app available in the Epic App Orchard marketplace, enabling one-click interpreter access directly from within a patient's EHR chart.
- Additional EHR integrations include Oracle Cerner and eClinicalWorks, and telehealth platform integrations include Teladoc and Doxy.me, plus video conferencing tools Zoom and Microsoft Teams.
Company Size
- Voyce was founded in 2014 (with some sources citing 2016–2017 for formal incorporation) and is headquartered in Sunrise, Florida.
- Workforce data from Revelio Labs places total employees at approximately 716 as of early 2026, down from a peak of roughly 1,668 in 2024, reflecting restructuring following its August 2024 acquisition; LinkedIn lists the company at 1,001–5,000 employees including its broader interpreter network.
Ownership
- Voyce was privately held as a venture-capital-backed company, having raised seed funding rounds totaling approximately $1.1M–$1.5M.
- In August 2024, Voyce was acquired by Cloudbreak Health, LLC — a portfolio company of Chicago-based private equity firm GTCR — which simultaneously rebranded as Equiti, combining Voyce and Cloudbreak's Martti VRI platform under one entity.
Compliance & Certifications
- Voyce's Trust Center, managed via SafeBase, documents compliance with HIPAA, SOC 2, and HITRUST certifications, and the platform receives 'A' grades from SecurityScorecard, BitSight, and Security Headers.
- The platform is built to be secure and encrypted, adhering to HIPAA standards with robust access controls and regular security audits to protect patient data.
Compiled from public sources by VenSearch · Last researched October 14, 2026
Offerings
5 offeringsEHR and Telehealth Platform Integration
Voyce integrates its interpretation services directly into leading Electronic Health Record systems including Epic, Oracle Cerner, and eClinicalWorks, as well as telehealth platforms such as Teladoc and Doxy.me, and video conferencing tools like Zoom and Microsoft Teams. Interpreter session data is automatically documented into the patient's medical record, supporting compliance with ACA Section 1557 and Joint Commission requirements. The Epic integration is available through the Epic App Orchard marketplace.
Over-the-Phone Interpretation (OPI)
Voyce's OPI service offers high-reliability, audio-only interpretation for situations where video is unavailable or bandwidth is limited. Clients can reach qualified interpreters via phone in 240+ languages and dialects, 24/7. The service is suited for healthcare, legal, government, and business environments.
Video Remote Interpretation (VRI)
Voyce's flagship service provides face-to-face, on-demand video interpretation in 240+ languages and dialects via tablet, mobile app, or web browser. Medically trained interpreters, certified in HIPAA compliance, are typically connected in under 20 seconds. The service is available 24/7 and is accessible across healthcare, legal, and business settings.
Voyce Dashboard (VRI Activity Monitoring)
The Voyce Dashboard provides administrators with real-time monitoring and management of VRI activity, giving a comprehensive view of virtual interpreting operations. It enables oversight of session volume, usage trends, and compliance reporting across an organization's language access program. This tool is designed to help healthcare administrators manage and optimize their interpretation services.
Voyce Mobile and Web Application
The Voyce client app, available on Android and iOS as well as via web browser, allows users to instantly access professional interpretation services via video or audio at the press of a button. Users select the language needed and are connected to a live interpreter in seconds. The app is used by healthcare providers, legal professionals, and businesses to facilitate language access on demand.
Considering Voyce?
Our team will work with you to determine if Voyce is the right fit for your organization. From research and assessment through procurement negotiation and ongoing vendor management — we handle the entire process at no cost to you.