Zayo
About
Zayo is a global network connectivity provider that operates fiber infrastructure, delivers internet services, and provides managed networking solutions. The company owns and operates over 240,000 route miles of fiber network across North America and Europe, serving carriers, enterprises, and data centers with connectivity, transport, and managed services.
Details
VenSearch Intelligence
Ideal Customer
- Zayo targets a wide enterprise spectrum — from mid-sized organizations with lean IT teams (who benefit from fully managed services like Managed Firewall, Managed SD-WAN, and SASE) to large multinational enterprises and carriers requiring high-capacity dark fiber, wavelengths, and IP transit.
- The company has formally launched an 'AAA program' dedicating over 3,000 key mid-sized enterprise accounts exclusively to channel partners, signaling a deliberate push into the mid-market alongside its historical large-enterprise and carrier base.
Key Differentiators
- Zayo positions itself as one of the world's largest independent Tier-1 fiber network operators — not a reseller — owning approximately 144,000 route miles and 18 million fiber miles, giving it infrastructure depth that most managed service competitors cannot match.
- It brands itself as 'the anti-telco telco,' emphasizing customer service responsiveness and has won the Business Intelligence Group Excellence in Customer Service Award three consecutive years.
Industries Served
- Zayo explicitly serves twelve verticals: Business & Professional Services, Carrier/Telecom, Data Centers, Education, Finance, Healthcare, Manufacturing, Media & Entertainment, Public Sector, Retail, Technology, and Transportation.
- Its customer roster includes wireless and wireline carriers, social networking and web content companies, financial services firms, healthcare and research institutions, government agencies, and large enterprises.
Service Coverage
- Zayo operates a global communications infrastructure network spanning 35 countries, with its strongest presence in North America and Western Europe.
- Its fiber network covers approximately 144,000 route miles (long-haul and metro dark fiber) and roughly 18 million fiber miles, connecting over 51,000 on-net buildings and approximately 1,500 on-net data centers.
Partnerships
- Zayo operates a formal channel program — the Zayo Partner Network — comprising master agents and sub-agents including Intelisys, Sandler Partners, AVANT, Telarus, Bridgepointe, AppDirect, E78, Inflect, and United Cable Company.
- Key technology partnerships include Netskope (for SASE delivery, announced March 2024), Equinix (joint AI infrastructure architecture framework, September 2025), Microsoft, AWS, Google, Cloudflare, Ciena, CoreSite, and PacketFabric.
Company Size & Ownership
- Zayo was founded in 2007 by Dan Caruso, John Scarano, and Matt Erickson and grew aggressively through over 30 acquisitions from 2007–2014, including AboveNet ($2.2B) and 360networks.
- The company currently employs approximately 4,000–4,165 people (per Revelio Labs 2024 workforce data), with estimated annual revenue in the range of $2.6–$2.8 billion (last publicly reported revenue was $2.58B in fiscal 2019).
Compliance & Certifications
- Zayo holds ISO/IEC 27001:2022 certification (for Zayo Group UK Ltd./Zayo Europe, covering fiber and bandwidth connectivity services), SOC 1, SOC 2 (with a 2024 audit period of August–December 2024 reported), PCI-DSS, HIPAA, CCPA, and supports multi-factor authentication (MFA) across its environment.
- Its trust portal (trust.zayo.com) publishes compliance documentation including SOC 2 executive summaries and ISO 27001 certificates.
Compiled from public sources by VenSearch · Last researched October 14, 2026
Offerings
19 offeringsCloudLink
Direct, private cloud connectivity service that connects enterprises to major cloud providers without crossing the public Internet. Provides secure, high-performance connections to cloud services with hundreds of geographically diverse on-ramp locations.
Dark Fiber
Expansive, diverse, and high-speed dark fiber routing service providing dedicated fiber infrastructure. Customers maintain full control over their network and can scale bandwidth while maintaining high security levels with 99.999% uptime across metro and long-haul networks.
DDoS Protection
In-line, network-based protection service that safeguards against DDoS attacks at the peering edge. Provides automated protection with 24/7 monitoring through Security Operations Center, utilizing over 50Tb+ of network capacity to handle large-scale attacks.
Dedicated Internet Access
High-speed internet connectivity service providing secure, fast, and cost-efficient access for mid-sized to enterprise organizations. Features uncontended bandwidth with proactive capacity management and 24/7 Network Operations Center support.
DynamicLink
Network-as-a-Service solution providing real-time, end-to-end Layer 2 and Layer 3 connectivity services. Allows customers to directly control and scale networking solutions in real-time using Zayo infrastructure with AI-enabled capabilities and self-service management.
Ethernet
High-performance Ethernet service for enterprise sites providing guaranteed bandwidth performance with no congestion. Features uncontended bandwidth with intelligent routing and self-healing core network providing multiple network paths for reliable traffic delivery.
IP Transit
Scalable, settlement-free connectivity service providing low-latency, high-quality IP transit. Built on resilient 16M mile fiber Tier-1 IP backbone with regionally distributed peering capacity and edge connections for reduced latency and fewer hops.
Local Area Network (LAN)
Managed local area network services providing connectivity and management for enterprise locations. Includes network design, deployment, and ongoing support for internal enterprise networking requirements.
Managed Connectivity
Managed network connectivity services providing expert management and optimization of network infrastructure. Includes strategic services for architecture and planning, network monitoring, committed mean time to recovery, and uptime SLAs.
Managed Firewall
Enterprise-grade firewall protection service providing simplified operations and compliance support for organizations with lean IT teams. Includes ongoing management, monitoring, and security policy enforcement.
Managed SD-WAN
Managed Software-Defined Wide Area Network service that simplifies network complexity with automation and AI-driven monitoring. Provides proactive issue resolution and centralized management of distributed network locations.
Managed STARLINK
Managed satellite connectivity service ensuring uninterrupted network operations through satellite-backed connectivity. Provides backup connectivity when terrestrial infrastructure is disrupted, unavailable, or compromised.
Private Networks
Fully managed, dedicated fiber network service offering the performance of Dark Fiber without operational burden. Provides private, secure connectivity between data centers or critical sites with guaranteed performance for latency-sensitive applications.
Secure Access Security Edge (SASE)
Managed SASE solution protecting businesses with identity-based security, safeguarding users, applications, and data across Internet, cloud, and partner networks. Combines network security functions with wide area networking capabilities.
WANs
Private, configurable wide area network services allowing customization of reliable, secure communications networks across multiple sites. Provides fully managed, flexible solution with 100Gbps standard access speeds and worldwide availability in over 120 countries.
Wavelengths
High-speed, dedicated, and secure wavelength connectivity with low and predictable latency for mission-critical applications. Provides massive network capacity and multi-terabit bandwidth for reduced latency and operational resilience across a 400G-enabled network.
Wireless Infrastructure
Dedicated, high-capacity network supporting front-haul and back-haul needs with expansive Fiber-To-The-Tower footprint. Provides carrier-neutral, high-performance fiber networks for mobile network operators, wireless service providers, and small cell solutions.
Zayo SIP Solutions
Session Initiation Protocol (SIP) communication services providing fast, flexible, and future-ready way to communicate. Enables voice over IP and unified communications capabilities for business telephony needs.
Zayo UC+
Comprehensive Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) solution designed for seamless collaboration and easy management. Elevates business communication with integrated voice, video, and messaging capabilities.
What VenSearch Is Saying
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