Ziply Fiber
Procurement partnerAbout
Ziply Fiber is a local internet service provider (ISP) that delivers fiber-optic internet service to residential and business customers across Washington, Oregon, Idaho, and Montana. The company was formed in May 2020 when it acquired the Northwest operations of Frontier Communications, and has since built 1,700 miles of new fiber lines and expanded into 100 new markets. Ziply Fiber offers fiber internet plans ranging from 100 Mbps to 50 Gbps, along with home phone, security software, and WiFi e...
Details
VenSearch Intelligence
Ideal Customer
- On the residential side, Ziply's sweet spot is households in the Pacific Northwest seeking high-speed, contract-free fiber internet — particularly power users, gamers, remote workers, and multi-device families.
- For commercial customers, Ziply serves a wide spectrum ranging from local small businesses seeking to upgrade from DSL to large enterprises and major tech or retail corporations with complex infrastructure needs.
Key Differentiators
- Ziply Fiber's primary differentiators are speed leadership and a hyper-local, community-focused identity in the Pacific Northwest.
- It offers America's fastest residential internet (50 Gig symmetrical), was one of the first ISPs to offer 2 Gig and 5 Gig symmetrical tiers at scale, and built a 100%+ fiber, multi-hundred Gbps network managed to never exceed 40% capacity to prevent peak-time slowdowns.
Industries Served
- Ziply Fiber's enterprise segment explicitly targets AI infrastructure, automotive, education, finance, government, healthcare, hospitality, manufacturing, retail, and technology verticals with industry-specific connectivity solutions.
- On the residential side, the company focuses on consumers, gamers, remote workers, and streamers.
Service Coverage
- Ziply Fiber is a regional internet service provider operating exclusively in four Pacific Northwest states: Washington, Oregon, Idaho, and Montana.
- The company serves approximately 1.3–1.6 million residential and business customer locations across those states, with major offices in Everett, WA; Beaverton, OR; and Hayden, ID, plus offices in more than 25 cities and towns across its four-state footprint.
Partnerships
- Ziply Fiber launched a formal Agent Channel Program in April 2021, signing agreements with more than 20 channel partners including most of the industry's largest master agents: Intelisys, Telarus, Sandler Partners, Telecom Brokerage Inc. (TBI), Telecom Consulting Group (TCG), AppSmart, Global Communications Group, Innovative Business Solutions, and Venicom.
- ACS Cloud Partners serves as a certified Ziply Fiber Technology Solutions Distributor (TSD) and master agent.
Company Size & Ownership
- Ziply Fiber was founded in May 2020 when WaveDivision Capital and Searchlight Capital Partners acquired Frontier Communications' Northwest operations for $1.35 billion, though the underlying network infrastructure traces its lineage to GTE Northwest (founded 1964), Verizon, and then Frontier.
- The company has approximately 1,200–1,400 employees and estimated annual revenue of roughly $517 million.
Compliance & Certifications
- Ziply Fiber's network is described as compliant with PCI and HIPAA data center requirements, simplifying compliance for businesses in regulated industries.
- The company's enterprise colocation facilities, such as Csquare Lynnwood, carry SOC 1 Type 2, SOC 2 Type 2, SOC 3, PCI DSS, and ISAE-3402 certifications, making them suitable for healthcare, financial services, aerospace, and other compliance-sensitive sectors.
Compiled from public sources by VenSearch · Last researched October 14, 2026
Offerings
14 offerings2 Gig Fiber
A residential fiber internet plan offering 2 Gbps symmetrical upload and download speeds, described as 20 times faster than the entry-level plan and designed to eliminate buffering during peak hours. The plan includes a WiFi 7 router, free professional installation, and a first month free promotional offer. No annual contract is required.
DSL Internet
A residential DSL internet service available in areas where fiber is not yet accessible. The plan is offered to new residential customers with no annual contract and requires professional installation for $90. Pricing includes a discount for paperless billing and autopay.
Enterprise Internet
Ziply Fiber offers internet and connectivity services targeting enterprise-level customers, listed as a distinct segment alongside residential, small business, and wholesale. Enterprise is accessible as a separate customer category on the Ziply Fiber website with dedicated navigation and support options.
Fiber 100/100
An entry-level residential fiber internet plan offering 100 Mbps symmetrical upload and download speeds over a 100% fiber network. The plan includes free professional installation and is positioned for dependable speed and reliable connectivity. No annual contract is required and pricing includes a discount for paperless billing and autopay.
Fiber 300/300
A residential fiber internet plan offering 300 Mbps symmetrical upload and download speeds, designed to support high-capacity activities. The plan includes a WiFi 7 router and free professional installation at no additional cost. No annual contract is required.
Fiber Gig
Ziply Fiber's most popular residential internet plan, offering gigabit symmetrical upload and download speeds suited for whole-family connectivity. The plan includes a WiFi 7 router and free professional installation, and is described as 10 times faster than the entry-level plan. No annual contract is required.
Fiber-Optimized WiFi 7 Router
A state-of-the-art WiFi 7 router optimized for the Ziply Fiber network, supporting up to 10 Gbps wired speeds and up to 3.5 Gbps wireless speeds. The router uses Multi-Link Operation (MLO) to operate across three frequency bands simultaneously for lower latency and greater coverage. It is included at no additional cost with the Fiber 300/300, Fiber Gig, 2 Gig, and 5 Gig internet plans and is managed via an easy-to-use mobile app.
Multi-Gig Fiber Internet (5 Gig, 10 Gig, 50 Gig)
Ultra-high-speed residential fiber internet plans offering 5 Gbps, 10 Gbps, and 50 Gbps symmetrical speeds designed for serious gamers, power users, and anyone needing maximum bandwidth. The 2 Gig and 5 Gig plans include a WiFi 7 router, while the 50 Gig plan requires a customer-provided router and is subject to a $600 installation fee. These plans are built for present and future connectivity demands.
Professional Installation
Ziply Fiber provides professional in-home installation of fiber internet service performed by technicians. The installation is offered free of charge (a $90 value) with most residential internet plans as a promotional offer. Technicians also assess whether WiFi extenders are needed during installation.
SafeConnect
Ziply Fiber SafeConnect is a digital security add-on service for $10/month that protects up to 10 devices across Windows, macOS, Android, and iOS. It includes a privacy VPN, scam and phishing protection, a password vault, identity monitoring with data breach alerts, malware and virus protection, and parental controls with content filtering and screen time management. It can be added to any Ziply Fiber internet plan at checkout.
Small Business Internet
Ziply Fiber offers fiber internet services for small business customers, with a dedicated business customer service line available Monday through Friday and Saturday for sales. Customers can check address availability for small business service through the company's online portal. Specific small business plan details are referenced but not fully described on the pages provided.
Streaming TV
Ziply Fiber provides a streaming TV guidance service that helps customers find and set up third-party streaming services such as Netflix, Hulu, YouTube TV, Sling TV, Fubo, and Peacock as a replacement for traditional cable TV. The company offers a streaming bundle finder tool to match customers with the right streaming services based on their preferred content. Ziply Fiber does not offer its own traditional TV service but optimizes its fiber internet plans for streaming performance.
Wholesale Internet
Ziply Fiber offers wholesale internet services as a distinct business segment, listed alongside residential, small business, and enterprise customer categories on the website. The wholesale segment is accessible via dedicated navigation and support options on the Ziply Fiber site.
Ziply Fiber Phone
A home phone service delivered over fiber internet for $20/month, offering unlimited local and long-distance calling to the US, Canada, Mexico, and Puerto Rico. The service includes Caller ID with the ability to block anonymous, unwanted, and spam calls, as well as voicemail management through both a phone and online portal. Customers on this plan receive an Arris WiFi 6 router that powers both internet and phone service.
Considering Ziply Fiber?
Our team will work with you to determine if Ziply Fiber is the right fit for your organization. From research and assessment through procurement negotiation and ongoing vendor management — we handle the entire process at no cost to you.