zLinq
About
zLinq provides software and managed services to help enterprises manage, optimize, and purchase Voice and Data Connectivity, Unified Communications, and Contact Center solutions. The company combines telecom expense management, strategic advisory, staff augmentation, and procurement into a single telecom lifecycle management model. zLinq serves as a vendor-neutral extension of client IT teams, delivering guaranteed hard-dollar cost savings and operational efficiency improvements.
Details
Website
getzlinq.comOfferings
9 active
VenSearch Intelligence
Ideal Customer
- zLinq explicitly targets mid-size, multi-location enterprises — companies with distributed footprints across numerous sites that lack dedicated telecom management resources or need to augment their existing IT team.
- Customer case studies reference companies with 60+ to 170+ locations (e.g., a 170-location healthcare company, a 60+ location senior living corporation).
Key Differentiators
- zLinq's primary differentiator is its Communications Lifecycle Management (CLM) model, which combines TEM, strategic advisory, staff augmentation, and proprietary software into a single vendor-neutral managed service — rather than acting purely as a reseller, TEM tool, or consulting firm.
- The company operates on a risk-sharing, budget-neutral guarantee model where savings are written into client contracts, aligning its incentives directly with client outcomes.
Industries Served
- zLinq serves multi-location enterprises across a broad range of industries, with a particular focus on mission-critical verticals.
- Explicitly named industry concentrations include healthcare (hospitals, clinics, ambulatory environments, senior living, radiology), financial services (banks, credit unions, multi-branch institutions), manufacturing, construction, retail, technology, multi-dwelling units, industrial, professional services, and transportation.
Service Coverage
- zLinq operates as a nationwide U.S.-based provider with its headquarters in Denver, Colorado.
- The company is predominantly remote, with approximately 85% of its workforce working remotely and providing client support from any location across the country.
Partnerships
- zLinq maintains relationships with 350+ telecom and communications service providers, acting as a vendor-neutral broker across carriers and cloud platforms.
- Through its sister company IQ Wired (also founded by Tatiana Finkelsteyn), zLinq has access to IQ Wired's master agent portfolio, giving it indirect channel access to a broad supplier ecosystem.
Company Size & Ownership
- zLinq was founded in 2018 by Tatiana Finkelsteyn and formally launched as a standalone company in November 2019 after incubation within its sister company IQ Wired.
- The company has approximately 54–62 employees as of 2025–2026, with an estimated annual revenue of approximately $18.1–$18.9 million.
Compliance & Certifications
- No specific SOC 2, HIPAA, PCI-DSS, FedRAMP, or ISO 27001 certifications have been publicly disclosed by zLinq.
- The company does hold an AOTMP "Efficiency First" Solution Certification (initially certified May 2024, recertified June 2025 through May 2026), which is an industry-specific third-party validation from the leading telecom management certification body. zLinq was also ranked the #1 Telecom Expense Management provider on G2 and won AOTMP's People's Choice Award for Best Case Study for its approach to contextualizing telecom inventory data.
Compiled from public sources by VenSearch · Last researched October 14, 2026
Offerings
9 offeringsContact Center as a Service | CCaaS
A Contact Center as a Service solution offered as part of zLinq's telecom lifecycle management portfolio. It is listed as a distinct product that enterprises can procure and manage through zLinq.
Data Connectivity
A telecom solution offering covering data connectivity services for enterprises. It is listed as a distinct product/solution area within zLinq's telecom lifecycle management portfolio alongside voice services.
Invoice Processing
A service that eliminates telecom billing errors by auditing and resolving discrepancies, approving payments, GL coding invoices, analyzing trends, and tracking variance. It consolidates telecom billing into one bill without requiring vendor changes.
Optimization
A service that audits telecom expenses, benchmarks pricing, identifies and implements savings opportunities, manages contracts, and tracks ROI with CFO-ready reporting. It targets both quick-win and strategic cost-saving opportunities across a client's communications services.
Staff Augmentation
zLinq acts as a vendor-neutral extension of the client's IT team, managing MACDs, repair escalations, billing issues, and procurement. This service is designed for organizations without a dedicated telecom team or those needing additional telecom support without adding headcount.
Strategic Advisory
Expert-led guidance for WAN, Unified Communications, and Contact Center initiatives covering requirements definition, vendor selection, pricing negotiation, and implementation oversight. This advisory service is designed to provide telecom strategy with proven results.
Telecom Management Software
A telecom management platform that replaces invoices, spreadsheets, and carrier portals with software showing services, costs, locations, and opportunities for improvement. It provides real-time visibility and control over a client's entire telecom environment including savings, assets, providers, and locations.
Unified Communications as a Service | UCaaS
A Unified Communications as a Service solution offered as part of zLinq's telecom lifecycle management portfolio. It is listed as a distinct product that enterprises can procure and manage through zLinq.
Voice
A telecom solution offering covering voice communications services for enterprises. It is listed as a distinct product/solution area within zLinq's telecom lifecycle management portfolio.
Considering zLinq?
Our team will work with you to determine if zLinq is the right fit for your organization. From research and assessment through procurement negotiation and ongoing vendor management — we handle the entire process at no cost to you.