Zscaler
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Cloud-native zero trust and SASE platform eliminating the traditional network perimeter by routing all traffic — user, workload, and IoT — through Zscaler's global security cloud rather than backhauling it to on-premises firewalls. ZIA (internet access) and ZPA (private access) together constitute the SSE/ZTNA layer; ZDX monitors digital experience quality for remote users. Gartner SSE Leader and the benchmark against which competitors are measured in enterprise zero trust deployments. FedRAMP M...
Details
VenSearch Intelligence
Ideal Customer
- Zscaler's sweet spot is large enterprises and upper mid-market organizations — particularly those with 1,000+ employees, distributed or remote workforces, heavy cloud/SaaS usage, and complex legacy security infrastructure to modernize.
- Large enterprises (5,000+ employees), especially Global 2000 multinationals, represent the core revenue segment and the majority of bookings, with buyers typically being CISOs, CIOs, and IT directors managing multi-million dollar security budgets.
Key Differentiators
- Zscaler's primary differentiator is its purpose-built, multi-tenant, cloud-native proxy architecture — the Zero Trust Exchange — which was designed from the ground up as a cloud platform, not a retrofitted appliance.
- The platform processes over 500 billion (and growing toward 750 billion) daily transactions, giving it unmatched threat intelligence scale via its ThreatLabZ research team.
Industries Served
- Zscaler serves a broad cross-section of industries including financial services/banking, healthcare, manufacturing, retail, education, energy/oil and gas, media and communications, technology, telecommunications, insurance, automotive, airlines and transportation, and the public sector (federal, state, and local government).
- The company claims approximately 40% of the Forbes Global 2000 and roughly 45% of the Fortune 500 as customers, with notable depth in highly regulated verticals.
Service Coverage
- Zscaler operates as a fully global cloud security platform with users in over 185 countries, serving more than 9,400 customers across all major geographies as of July 31, 2025.
- Their Zero Trust Exchange infrastructure has expanded to over 200 public data centers globally and thousands of private edge sites, all co-located within top-tier internet interconnection hubs with direct peering to major telecom and cloud providers.
Partnerships
- Zscaler operates a deeply integrated technology and channel partner ecosystem.
- Key named technology alliance partners include Microsoft (tightly integrated with Azure AD/Entra, M365, and Sentinel), CrowdStrike (deep strategic partnership for endpoint-to-application zero trust, expanded in 2025 to include Red Canary MDR integration and CrowdStrike Falcon Next-Gen SIEM), AWS (Cloud Alliance Partner of the Year 2024), and Okta (Zero Trust Solution Partner of the Year 2024).
Company Size & Ownership
- Zscaler was incorporated in 2007 (formerly SafeChannel, Inc.) and went public on the Nasdaq (ticker: ZS) in March 2018, raising $192 million in its IPO.
- As of July 31, 2025, the company had 7,923 employees globally, with workforce concentrated in South Asia (~40%) and North America (~38%).
Compliance & Certifications
- Zscaler holds one of the most extensive compliance portfolios in the cloud security industry.
- Core certifications include ISO 27001, ISO 27701, ISO 27018, ISO 27017, ISO 22301, SOC 2 Type II, SOC 3, PCI-DSS, CSA-STAR Level 2, HITRUST, HIPAA, FIPS 140-2/140-3, GDPR, TISAX, and ISMAP.
Compiled from public sources by VenSearch · Last researched October 14, 2026
Offerings
3 offeringsZscaler Digital Experience (ZDX)
End-to-end digital experience monitoring that correlates device health, network path, and application performance to pinpoint why a remote user is experiencing degraded call quality or application latency.
Zscaler Internet Access (ZIA)
Cloud-native secure web gateway and SSE platform — replaces on-premises proxies and internet-edge firewalls by routing all user internet traffic through Zscaler's global cloud for inspection, filtering, and DLP before delivery.
Zscaler Private Access (ZPA)
Zero trust network access (ZTNA) replacing VPN — users connect directly to specific applications without network-level access, eliminating lateral movement risk. Application sessions are brokered through Zscaler's cloud without exposing application IPs.
Considering Zscaler?
Our team will work with you to determine if Zscaler is the right fit for your organization. From research and assessment through procurement negotiation and ongoing vendor management — we handle the entire process at no cost to you.