What could your business accomplish with an extra 37 hours every month?
For Morris Export Services, a Houston-based transportation and logistics company, that time was being lost to an everyday challenge: answering and screening incoming calls.
By partnering with TPx Communications and implementing Intermedia AI Receptionist, Morris Export transformed how its team handles incoming calls, allowing employees to focus on customers and the work that drives their business forward.
The results speak for themselves:
37 employee hours saved per month by reducing time spent screening calls.
85% reduction in spam and unnecessary calls reaching employees.
100% of incoming calls to the main line initially handled by AI Receptionist, without employee involvement.
Improved customer experience through intelligent call routing and multilingual capabilities.
And the best part? These results came from solving a simple, everyday business challenge with practical AI technology.
This is what AI should deliver: measurable business value, greater efficiency, and better customer experiences.
We're proud to work alongside TPx Communications to help Morris Export Services demonstrate what's possible when AI becomes part of everyday business communications.
Read the full case study and see how Intermedia AI Receptionist is making a difference:
Does this affect your business?
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